Northerner Hotel
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Northerner Hotel

corner North Rd & Kohuhu St, Kaitaia New Zealand
Traveller (28)
Dining table
Dining (1)
Bathroom (3)

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About

2.5
#4 of 4 small hotels in Kaitaia
3.5 of 5 bubbles
Location
3.1 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.1 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Tennis court
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Wifi
Non-smoking hotel
Dry cleaning
Laundry service
Room types
Non-smoking rooms
Family rooms

Location

corner North Rd & Kohuhu St, Kaitaia New Zealand
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Kerikeri Airport
64.4 km
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Auckland Intl Airport
253.5 km
See all flights
69Reviews0Q+A19Room tips

Reviews
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Detailed Reviews
Nat A wrote a review Dec 2018
Rotorua, New Zealand543 contributions78 helpful votes
+1
3.0 of 5 bubbles
At first glance it looks like it must've been quite a nice hotel back in the day but now its looking a bit tired. It needs a good tidy up, even just mowing the lawns would help.
Rooms are dated however they were clean & tidy and the bed was comfortable.
Nice powerful shower but shower curtain was  grotty.
Air con was great, which was lucky as it was pretty hot outside.
Fridge had intermittent loud buzzing through the night which woke me up a few times.
We wouldn't stay here again
Read more
Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darryn D wrote a review Jan 2017
Paraparaumu, New Zealand10 contributions6 helpful votes
3.0 of 5 bubbles
After reading a few reviews but finding the rest of the local motels already booked out I was a bit reserved about staying here. For the $99 I thought the room was dated but still clean and comfortable. The woman at the desk was most pleasant and helpful and also gave us some free wifi time. All we needed for the night travel through and actually we would stay here again
Read more
Date of stay: January 2017
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BoiseBronco wrote a review Jan 2015
Idaho115 contributions91 helpful votes
2.0 of 5 bubbles
I can agree with some of the other reviews. The staff seemed indifferent. The interior is extremely old and dated. The shower grout and curtain were covered in mold, as were other parts of the bathroom. The shower head is at a height for people only 4 ft tall or less. The hot water worked great and the pressure was good. The TV worked with a few channels. Unfortunately the sheets were stained and the extra pillows had hair all over them. There is WIFI, but I have an idea tuat we're going to be charged $10 for 4 hours. Considering our alternative accomodations though, this place worked.
Read more
Date of stay: January 2015
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanz H wrote a review Dec 2012
Wainuiomata, New Zealand3 contributions6 helpful votes
1.0 of 5 bubbles
Six cars including ours were broken into while staying here last night. The Manager sat in the back office showing no sympathy whatsoever and left everything up to the poor receptionist (who was new). We understand these things happen but after talking with the local police this hotel has had this happen many times before. Putting a sign up stating guests cars are parked at the owners risk doesn't disqualify hotel management from taking any responsibility. Apparently, a security company does checks but this obviously isn't enough and more needs to be done.
The decor and rooms are also very dated. The advertised air conditioning is in fact a fan. The cost of staying most certainly was NOT worth it.
Read more
Date of stay: December 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jb5164 wrote a review Jan 2017
Troyes, France3 contributions2 helpful votes
1.0 of 5 bubbles
Cannot say too much about this motel but it smelt, it was dismal, more like a sad retirement home! It needs a re-vamp or closing down. I found no service . Yes they cleaned the bed , but i wouldnt sleep on it. Two nights in Faulty Towers !
Read more
Date of stay: January 2017
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dunoonite wrote a review Jan 2015
Dunoon, United Kingdom3 contributions4 helpful votes
1.0 of 5 bubbles
Booked this hotel Via the Whangarei Hub and paid for room in full. Check in was OK but no details given of facilities which were not available. Had small aperitif in the room and went to the advertised restaurant/bar to be told (after having to ask) that neither bar or restaurant were operational because receptionist was the ONLY member of staff and the hotel was fully booked so she could not open the bar. (No mention of why there was no restaurant staff!)
This is a 60 plus roomed motel! I suggested we should have been told at check-in to which there was curt agreement but no apology. Recent lower drink driving limits mean my one drink in my room prevents me from going out for a meal or finding an alternative motel.
I would give this motel a miss if I was you.
Read more
Date of stay: January 2015
3.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dayeian wrote a review Aug 2014
Sydney, Australia114 contributions36 helpful votes
1.0 of 5 bubbles
We stayed at the Northerner Hotel as you need to stay overnight in Kaitaia (or at another nearby town) if you're heading up from Auckland to do the Cape Reinga trip.

The Northerner Hotel was the nicest looking hotel out of all the hotels available in Kaitaia, which isn't saying much about the town. Of course hotel websites are always deceptive.

The hotel was like we had been teleported back into 1970! When we first arrived to check in there was no one at reception. We waited for 30 minutes, ringing the bell and calling out. It was a ghost town! Finally a random looking guy came out of no where, and another suspiciously looking girl, and it was as if we had interrupted them having sex upstairs. The guy who served us had no customer service skills, could barely string a sentence together, and did nothing to make the place inviting for us. The hotel was empty, maybe just another couple staying there - it was outside peak season, and the town is not that big.

We checked out the room which was ok - clean but very old, and drove 1 hour norther to Cape Reinga. We came back to our room in the evening. At 3am we woke up to car alarm going off. I looked outside and saw the boot was open, After investigating further I saw two windows were smashed and the car was ransacked. The car was parked outside our room in the premises! They only ended up stealing a coke can. They left the GPS. Lucky nothing of value was in the car. I suspect kids were responsible.

I immediately called the after hours reception number, and no one picked up for 1 hour - ONE HOUR!! After finally getting through the guy who answered could not care less. I called police, but police do not work night time in Kataia. So I just left a report. The on call Police Sergeant declined to come out, or even organise fingerprinting. The only helpful person was the guy I spoke to on the telephone from the police who took my report.

In the morning we spoke to a lady who appeared to be a manager (and in fairness was nice and concerned about the crime) and she said there was a camera above our car, but we later found out that the camera didn't pick up the crime because it was one of those cheap motion activation cameras. Also, and more shockingly, the manager told us a car was broken into at the hotel the previous week. Seriously? Apparently there is a security firm who are employed to patrol the grounds, but they obviously are not doing their job. The manager said she had spoken to this security firm who said they would do extra patrols, apparently.

In any event, two car breaking in two weeks, bad customer service from 3 of the 4 staff we dealt with, and an old hotel desperately in need of an upgrade - don't bother if you don't have to. Furthermore, why would you stay in a town with thieves, when police don't work at night (except on weekends)?

We were very lucky that a local glazier in the morning put plastic over our smashed windows for free (after hearing our story and feeling sorry for us) before we drove 4.5 hours south to Auckland Airport to exchange our hire car with Thrifty (and pay $650 to fix the windows as it wasn't worth paying the excess).

In hindsight, we would have (a) stayed in Auckland, (b) leave early to do the 5.5 hour drive norther to Cape Reinga, (c) spend an hour there, and (d) drive 5.5 hours back to Auckland. A long day trip is better than staying in a rural hotel in northern NZ.
Read more
Date of stay: August 2014
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: If you really want to stay here, don't waste money on the executive room (which is just a big...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shipyardtales wrote a review Mar 2013
North East England, United Kingdom109 contributions47 helpful votes
3.0 of 5 bubbles
Considering it's the jumping off point for world-famous ninety mile beach and Cape Reinga at the tip of New Zealand, Kaitaia is curiously short of accommodation choices for travellers. The Northerner is right on the road to the north about a kilometre from town. It's rooms, in the main, are away from the noisy road. First impressions are of a typical 1960s one floor motel / hotel. Big portico drive-through entrance off a great tract of tarmac forecourt. The 'today's offer $89' sign looks like it's everyday's offer so don't pay more!
Inside you'll find a lonely bored receptionist who's glad to see anyone at all. She sits behind a desk that once housed four, at least, of her profession but now she sits alone offering a warm if distant welcome.
The rooms are stark. All decorative softness, if there ever was any, is long gone. They are reached by long carpeted corridors, deadly quiet because the place is so empty. After a few hours in your room you'll wonder why the architect used so much space for useless corridors and made the rooms so small! That said, the bed was great. The period-piece 1960s tiled bathroom was clean even if the paintwork was peeling on the ceiling, the taps produced plenty of hot water and good soft towels finished it off well. You get the feeling that the housekeeping staff are fighting to keep on top of failing fittings and doing not so badly.
The restaurant is closed Mondays for chef's day off. The town seems to offer little by way of evening dining so it's a picnic from the nearly Pac'nSave or fast food for Monday's visitors. Anyway the restaurant prices are high and, with so few guests, you have to wonder at the freshness of the offering given an impossibly long menu. A bottle of fizzy wine, $NZ9 at Pac'nSave will set you back $NZ38 here. And that's amongst the cheaper wines on offer.
The Northerer is not bad for eighty nine dollars. But the place is perilously close to the edge of that long, long slide that leads to hotel oblivion.
Read more
Date of stay: March 2013
4.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: There's plenty of choice at the back so get a room a long way from the road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean P wrote a review Mar 2013
Washington DC, District of Columbia22 contributions26 helpful votes
2.0 of 5 bubbles
This hotel is OK...not really Poor and not Average either. Decent looking from the outside (and in advertisements) but the inside is very dated and does not look to have been refurbished since the early 80's. Stayed in a family suite (two joined rooms) and again, everything was dated and the shower had mold and the room smelled musty. The beds were bouncy and due to the age of everything (including the linens) a decent nights sleep was lacking.

On the plus side, the hotel is in a great location, rooms were quiet, and on-site restaurant/bar was decent (better than the rooms!).
Read more
Date of stay: March 2013
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
zara c wrote a review Jul 2012
Auckland, New Zealand3 contributions5 helpful votes
2.0 of 5 bubbles
Good customer service from the staff, but definitly not good value for money. The place is really outdated. Probably one of the worst places ive stayed in in a very long time. Walking through the coridors felt like i was in "the shining" or something! Very outdated, would definitly not go back. The heater did not work in the room. There was not much lighting.
Read more
Date of stay: February 2012
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Do not stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
New ZealandNorth IslandNorthland RegionKaitaia
NUMBER OF ROOMS
9
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NORTHERNER HOTEL - Reviews (Kaitaia) - Tripadvisor

Frequently Asked Questions about Northerner Hotel
Which popular attractions are close to Northerner Hotel?
Nearby attractions include Te Ahu Center (1.6 km), Tapotupotu Beach (1.0 km), and Ka-uri Unearthed (7.7 km).
What are some of the property amenities at Northerner Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Northerner Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Northerner Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Northerner Hotel?
Conveniently located restaurants include Beachcomber Restaurant, Gecko Cafe, and The Bakerman Cafe Awanui.
Are there opportunities to exercise at Northerner Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Northerner Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Northerner Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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