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Traveller (670)
Room & Suite (318)
Pool & Beach (77)
Overview
  • Excellent20%
  • Very good38%
  • Average27%
  • Poor9%
  • Terrible6%
Travellers talk about
“rooftop pool”(127 reviews)
“comfort room”(28 reviews)
“the bus”(232 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,774)
Filter reviews
1,424 results
Traveller rating
339
511
367
127
80
Traveller type
Time of year
LanguageEnglish
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339
511
367
127
80
Show reviews that mention
All reviewsrooftop poolcomfort roomthe busair conbuilding workplenty of choicecafe barbars and restaurantshalf boardhotel is in a great locationwalk in showerbed and breakfastbreakfast and dinnerbuffet stylechoice of foodcold meatssmall balcony
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1 - 5 of 1,424 reviews
Reviewed 3 days ago

Visiting the hotel very often. Great selection of various food. Also a great selection of anti-pasto and desserts. A well air-conditioned restaurant and well served with the super-fantastic staff. Highly recommended.More

Thank Paul T
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 days ago

Dear Paul T, We are grateful for your kind review on TripAdvisor. We are pleased to read your feedback about our restaurant and about our staff. Comments like yours are truly encouraging for us and they also help us to improve our services. Whilst we...More

Reviewed 5 days ago

First time in this type of Hotel, so went with an open mind. Hotel was in general very clean and in good order. The rooms we had were clean and tidy but a little on the small side. Balcony was small and not to my...More

1  Thank Sunseeker673
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 4 days ago

Dear Sunseeker673, Thank you for reviewing our hotel on TripAdvisor. Guests’ feedback are truly valuable for us as it helps us to improve our products and services. Your comments will be passed onto the management team where they will be discussed further. We are looking...More

Reviewed 6 days ago

Just returned from 10 night stay at this hotel. Been to Malta before but not stayed in this area. Hotel was adequate, we paid for a superior room which had lots of room and a large balcony which had 2 chairs and a smallish table....More

Thank Lynne S
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 5 days ago

Dear Lyenne S, Thank you for reviewing our hotel on TripAdvisor. Constructive criticism is essential for us as it helps us to keep improving our services and therefore your feedback will be shared and discussed further with the rest of our management team. Whilst we...More

Reviewed 1 week ago via mobile

I stayed here with my family with 2 rooms booked. The first room was modern and was clearly newly refurbished. The second room was dated and old with patched carpet. I found that although our towels were changed in the dated room the ones in...More

Thank Klickradio
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 5 days ago

Dear Klickradio, We would like to thank you for taking time to review our hotel. We apologise that we did not meet your expectations during your stay. We do our utmost to please our guests and to provide them the best possible service. We always...More

Reviewed 1 week ago

*spoiler alert*: IT'S NOT A 4 STAR HOTEL for sure so if that's what you're looking for, this hotel is most def, not for you. also: they make you pay in advance, which I found very strange. the bad: Our room was not very clean...More

Thank Elizabeth E
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 1 week ago

Dear Elizabeth E, We would like to thank you for sharing your review with us on TripAdvisor. Your feedback is highly valuable for us and we apologise that we did not meet you expectations. We are working continuously to please our guests and keep improving...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$42 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$42 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (670)
Room & Suite (318)
Pool & Beach (77)
Dining (56)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
Ask a question
loumjm
6 August 2018|
AnswerShow all 2 answers
Response from Sunroute Hotels M | Property representative |
Dear Loumjm, Thank you for your question. There are plenty tour offers and different excursions which you can book from our hotel. There is always a representative during the day in our lobby who can offer the most... More
0
Votes
hannahlouc
6 July 2018|
AnswerShow all 10 answers
Response from Sunroute Hotels M | Property representative |
Dear Hannahlouc, Thank you for your question. Our hotel have two bars which are open until late night. Café Castagna and Zazen Garden Bar are giving place to our entertainment six times a week. Besides the hotel’s... More
1
Vote
jude25law
26 June 2018|
AnswerShow all 6 answers
Response from Sunroute Hotels M | Property representative |
Dear Jude25law, Thank you for your question. The taxi services for the airport to our hotel costs €25.00 up to 4 person, however this price can change may you book for both ways and according to the number of passenger... More
3
Votes
Room Tips
"Pay a little extra for a superior room - it's worth it"
Read review
"We got a **** room, so I would check which room you're booking beforehand"
Read review
"We stayed in Room 252"
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"Room over Looking the front."
Read review
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