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Traveller (711)
Room & Suite (330)
Pool & Beach (78)
Overview
Hotel website
Triq il-Maskli, St. Paul's Bay, Island of Malta 05 Malta See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Reviews (1,834)
Filter reviews
1,461 results
Traveller rating
350
525
374
130
82
Traveller type
Time of year
LanguageEnglish
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350
525
374
130
82
Show reviews that mention
All reviews rooftop pool comfort room the bus air con building work plenty of choice cafe bar bars and restaurants half board hotel is in a great location bed and breakfast walk in shower breakfast and dinner large balcony buffet style cold meats choice of food
FilterEnglish
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1 - 5 of 1,461 reviews
Reviewed today via mobile

Very good hotel Perfect location to everything easy to walk places local transport and hop on hop off bus picks you up outside the hotel. The evening entertainment isn’t too great but it’s a nice small bar and one member inperticular Karen Who just did...More

Thank gcartwright2018
Reviewed today

Just returned from a short stay at the Santana hotel, booked a Comfort room 421 very nice and clean with free safe and balcony with Ratten furniture.The room over looks the front of hotel not too much traffic noise but good to watch as always...More

Thank MAUREEN W
Reviewed yesterday

Stopped at the Santana Hotel this time in June 2018 B&B, this is our 3rd stop in Malta. The hotel was clean and found the staff more than helpful. Printing off airline tickets and giving advice as required. Little bar entertainment but the prices for...More

Thank David H
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded yesterday

Dear David H Thank you for reviewing our hotel on TripAdvisor. We do appreciate your feedback as it helps us improve our services and products which we offer. Our main goal is to please our guests and to provide that quality customer service they expect....More

Reviewed 3 days ago

We have just spent 12 days at Hotel Santana and thoroughly enjoyed ourselves. The hotel is in an excellent geographical location being between Bugibba and Qawra with the main bus terminal at the end of the street, meaning travel to anywhere in the island is...More

Thank Michelle M
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 3 days ago

Dear Michelle M We would like to thank you for taking time out and sharing your comments on TripAdvisor. Comments like yours are greatly appreciated and we shall also share your thoughts with the management regarding Debbie and the rest of the team, as well...More

Reviewed 6 days ago

Our flight was delayed so we arrived later at night than expected. There was no friendly greeting from reception.My initial room was very small & poky but after complaining I was given another though not with a good grace. There were individual platters of cold...More

Thank Clara C
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 5 days ago

Dear Clara We thank you for the review on TripAdvisor. We do appreciate constructive criticism as we are always striving to improve our services. We have forwarded your comments to departments concerned with a view to discuss them further. The Duty Manager is always available...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$36 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$36 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (711)
Room & Suite (330)
Pool & Beach (78)
Dining (57)
Amenities (9)
Family and Play Areas (8)
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Questions & Answers
Ask a question
beckajohnson
17 October 2018|
AnswerShow all 7 answers
Response from Sunroute Hotels M | Property representative |
Dear Beckajohn Thank you for your question. We can confirm that pool towels are provided from the reception. We look forward to welcoming you at Hotel Santana. Kind regards Jennifer Scerri Guest Relations Officer
0
Votes
Aimee A
15 October 2018|
AnswerShow all 9 answers
Response from Sunroute Hotels M | Property representative |
Dear Aimee A, Thank you for your question. Yes, room upgrades are possible however they strongly depend on availability and the cost would depend on the type of the room. May you wish to upgrade your booked room type... More
0
Votes
Aimee A
15 October 2018|
AnswerShow all 10 answers
Response from Sunroute Hotels M | Property representative |
Dear Aimee A, Thank you for your question. Kindly note the rooftop pool is open throughout the year, however it is not heated. Weather permitting you can make use of it during your stay. Kind regards, Vera Zelles Guest... More
0
Votes
Room Tips
"421 comfort room worth the extra"
Maureen319
yesterday
Read review
"Ask for a room at the top at the back away from entrance. I requested this before I went got no reply and..."
Raffle10
1 week ago
Read review
"None available"
lindaeB2367NB
2 weeks ago
Read review
"Be aware of building work going on out the back, so perhaps a room at the front and on a high floor"
JohnwWestgate
2 weeks ago
Read review
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