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Traveller (766)
Room & Suite (276)
Pool & Beach (122)
Overview
Censu Tanti street, St. Paul's Bay, Island of Malta SPB 20 Malta See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,962)
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1,276 results
Traveller rating
468
492
184
84
48
Traveller type
Time of year
LanguageEnglish
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468
492
184
84
48
Show reviews that mention
All reviews free safe indoor pool games room plenty of sunbeds reception staff ten minute walk long weekend pool side bugibba square hop on hop off bus clean hotel rooms were cleaned bars and restaurants kettle and cups breakfast and dinner cleaned daily cleaned every day
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1 - 5 of 1,276 reviews
Reviewed 2 days ago

A 3* hotel rating for me. But the staff - Well not all of them, a smile does not cost much. We asked the receptionist about the massages we've seen advertised, but he responded with a "they do not form part of the hotel and...More

Thank Gauciag
Response from Robert A, Manager at Topaz HotelResponded today

thank you there are huge banners, in the lobby, near the reception. showing the massage indication the topaz has massage facilities hairdresser a shop... that are are leased out to individuals. they open according to the wishes, by appointment, of the client.

Reviewed 2 days ago via mobile

Staff were all extremely helpful and very polite. The room was quite clean, unfortunately the water was discoulored. We got 4 single beds for 2 of us which was amazing. And the indoor pool was a nice relaxed atmosphere. Would like to say thanks to...More

1  Thank louise290100
Response from Robert A, Manager at Topaz HotelResponded today

thanks we are proud of our staff. smiling, helpful, and willing to help out this has been a characteristic of our team throughout the 5 years/ thank you

Reviewed 1 week ago

The hotel has a welcoming tidy reception area with friendly helpful staff. Went self catering so don't know about the food etc. Only major problem was a jigger pick almost under our room window from 7am all day long, which meant we couldn't relax in...More

Review collected in partnership with Jet2holidays
Thank Richard M
Response from Robert A, Manager at Topaz HotelResponded today

actually we do not cater for self catering....!

Reviewed 1 week ago

I don't know what kind of people go on holiday and spend their time taking pictures of a cracked tile!! Then leave a bad review! The Topaz hotel is excellently run, the rooms are spotlessly clean, the amazing ladies who do housekeeping even polish the...More

Thank jackieallan2009
Response from Robert A, Manager at Topaz HotelResponded 1 week ago

thank you for your review it would be surprised for you, to let you know what we go though at times. thankfully these persons, unkind persons, have an agenda. , but are an extreme minority 125 000 clients in 5 years of existence, barely 1%...More

Reviewed 1 week ago via mobile

Superb planning, support and execution from initial contact thru departure. Everything was handled perfectly. The sales and all staff at Topaz Hotel were very helpful and went above and beyond in making this a successful meeting. Our Clients and members were most impressed.

Thank Ramona_Rita_Maria_E
Response from Robert A, Manager at Topaz HotelResponded 1 week ago

thank you so much we have three different halls at the topaz, to cater for numbers accordingly. the topaz team

View more reviews
About
Description
The Topaz is a 326 room non-smoking 3 star hotel (as classified by the MTA). In a quiet part of St. Paul's Bay (co-ordinates: 35.9469, 14.41209), 700 metres from Bugibba's main square and 800 meters from Bugibba's More sea front promenade. The accommodation is split over 5 floors in three buildings (with an underpass linking two buildings) having six lifts and has rooms with balcony with internal residential street views or views of the outdoor pool (subject to a paid upgrade) as well as rooms without a balcony. All rooms include a bath or shower and the use of a fridge, free safe and kettle. The rooms are air-conditioned and heated (times may apply) and rooms may be checked in from 14:00 and checked out by 11:00. The hotel operates a 24/7 reception desk, a pub (closed in the summer) a restaurant serving buffet meals, hairdresser, a massage, a souvenir shop, hospitality desks, vending machines. The topaz is a free wifi hotel. Duty Managers available 24/7 for any assistance required. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
326
Price range
US$26 - US$284 (Based on Average Rates for a Standard Room)
Also Known As
Topaz Aparthotel And Casino
,
Topaz Aparthotel Hotel St. Paul`s Bay
Location
Malta > Island of Malta > St. Paul's Bay
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
326
Price range
US$26 - US$284 (Based on Average Rates for a Standard Room)
Also Known As
Topaz Aparthotel And Casino
,
Topaz Aparthotel Hotel St. Paul`s Bay
Location
Malta > Island of Malta > St. Paul's Bay
Photos
Traveller (766)
Room & Suite (276)
Pool & Beach (122)
Dining (65)
Business Centre & Event Rooms (20)
Amenities (11)
Family and Play Areas (2)
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Questions & Answers
Ask a question
F5198UYsusant
4 November 2018|
Answer
Response from niamhf34 | Reviewed this property |
Here here,they would want to look at replacing that person before it's too late, horrendous attitude!
1
Vote
jackieallan2009
25 October 2018|
AnswerShow all 7 answers
Response from F5198UYsusant | Reviewed this property |
I stayed a couple of weeks ago and the pool, although open, was very cold. The indoor pool is very warm, but tiny.
1
Vote
jackieallan2009
25 October 2018|
AnswerShow all 3 answers
Response from Tracey D | Reviewed this property |
Try emailing the hotel direct, they were quick to respond when we emailed them with a question before we went there.
2
Votes
Room Tips
"Rooms are clean although a bit old fashioned."
Gauciag
2 days ago
Read review
"If mattress is too hard ask for a topper mattress. "
B2480DLrichardm
1 week ago
Read review
"Pool view room on fifth floor facing south was great!"
jackieallan2009
1 week ago
Read review
"kettle and cups but no tea or coffee provided"
codling2
2 weeks ago
Read review
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