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Rising from 5th Avenue and Marion Street in supreme style, Lotte Hotel Seattle presents the pinnacle of luxury escapism in a class all its own-through infinitely spacious suites, contemporary dining experiences, and distinctly high-touch service that's simply unforgettable. Two buildings-one the embodiment of the city's storied history, the other a sparkling modern tower-converging into one to create a reimagining of Seattle luxury.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Lotte Hotel Seattle earns rave reviews for its attentive service and luxurious atmosphere, with guests often noting the staff's dedication to creating a memorable experience. Reviewers frequently commend the spotless cleanliness and the spacious, well-appointed rooms that boast comfortable beds and modern amenities, along with stunning views.
While its central location is popular for easy access to local attractions, some travelers caution about the high additional fees, which they feel diminish the hotel's value. The amenities, including quality in-room dining, also receive high praise.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Luxurious
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I stayed at the Lotte Hotel for a business meeting. The rooms were very comfortable and well stocked with a Nespresso machine, tea kettle, coffee and tea, and high quality toiletries. The beds and pillows were very comfortable, and the desk was well situated for getting work done. I did not dine in the restaurant, but all of the food and beverage for the meeting was excellent. All of the staff were friendly and helpful. The location is very convenient to many restaurants, and it is about a 15-20 minute walk to the Public Market. I would definitely stay here again.
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Date of stay: October 2024
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Trip type: Travelled on business
Room Tip:Reception is on the 16th floor not at ground level.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 23 Oct 2024
Good Day cindyr108, Thank you for all of your kind words and rating during your recent stay at the Lotte Hotel Seattle. We appreciate your kind words on our hotel's services and of course our Team members! We look forward to the opportunity of welcoming you back on your next visit to Seattle and the Lotte Hotel! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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Excellent service, especially Sun at the front desk. She was very responsive to all of our requests. Very clean, safe, large rooms, artistically decorated, delicious/fresh food for room service, prompt attention to detail. Highly recommend!
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Date of stay: November 2024
Value
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Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 1 Dec 2024
Good Day Escape638119, Thank you for all of your kind words and rating during your recent visit to the Lotte Hotel Seattle! We appreciate your kind comments regarding your visit and of course on SunWoo our Team Member and we look forward to the opportunity of serving you again in the near future! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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We had an wonderful stay at Lotte Hotel with my family. The hotel have the stunning views of Seattle, the room is stylist and comfy. Especially we love dining here. Thanks to John he is exceptional restaurant manager. He went above and beyond to ensure we have an enjoyable stay. John and staffs taking great care us to accommodate dietary needs and my son allergies. The food was fresh and delicious. All presented with artistic look. This restaurant should earn Michelin stars for its outstanding quality and service. I love the menu was thoughtful details including allergy alerts and ingredients which very helpful for anyone have allergy concern like us. The staffs pay attention to detail with John's thoughful leadership made dining and staying here an absolute pleasure. Thank you John and Lotte team for making our stay special.
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Date of stay: November 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 29 Nov 2024
Good Day NNJourney, Thank you for all of your kind words and rating during your recent visit to the Lotte Hotel Seattle! We appreciate your kind comments regarding your visit and of course we look forward to the opportunity of serving you again in the near future! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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Hotel is in an amazing location but leaves a lot to be desired. For a so called 5 star hotel the service that was provided was lack luster. The hotel rooms were gorgeous with wonderfully comfortable beds but there is 6 mirrors in the room with not one in the bathroom making it hard for my wife to do makeup and get ready. The Charlotte restaurant was horrible, $65 for some eggs and potatoes with a 20% service charge after receiving horrendous service, not once were our waters filled up and the staff only talking to us once saying sorry that they are understaffed. We spent half of our breakfast looking at dirty dishes what was a huge turnoff. We would not visit again
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Date of stay: July 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 26 Jul 2024
Good Day Fairbearsj, Thank you for all of your constructive words and rating during your recent stay at the Lotte Hotel Seattle. We take these comments seriously and will review each one. We also appreciate your kind comments regarding your visit. We look forward to the opportunity of welcoming you back on your next visit to Seattle and to make amends. Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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Eileen at the front desk was a warm welcome to my first trip ever to Seattle and my first stay at a Lotte Hotel! She asked how my travel was, why I was here and made sure I had a nice cozy room for 3 nights. She offered to share some suggestions on things to see and places to eat, which was much appreciated since I know nothing about this city. I want to make the best of my one semi free work day being tomorrow. The hotel rooms are chic with a beautiful design full of details that give the guest a feel as if they’re at home. The slippers and water on each side of the bed, robes, a wine opener and shaker bottle, mini coffee bar, Molton Brown products, etc. What else could one ask for? The attention to details makes this a more luxurious stay. Grateful for Eileen’s customer service, the convenience to most things within the hotel and nearby, and just a wonderful stay. I would definitely return!
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 10 Oct 2024
Good Day jennt512, Thank you for all of your kind words and rating during your recent stay at the Lotte Hotel Seattle. We appreciate your kind words on our hotel and restaurant and especially Eileen, our team member! We look forward to the opportunity of welcoming you back on your next visit to Seattle and the Lotte Hotel! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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What genuinely sets Lotte Hotel Seattle apart isn't just the stunning architecture or the prime location – it's the people who make your stay unforgettable. I hit the jackpot with Sun at the front desk, as well as Sandra. When I mentioned my rather specific wish list – a quiet room with a good workspace, away from both the highest and lowest floors, and a view of the festive Christmas lights along the street – they didn't just assign me any available room. Instead, Sun took the time to walk me through several options until we found the perfect fit. That kind of attention to detail really makes a difference.
The restaurant was another highlight of my stay. Aurora, Shane, and Daniel have this amazing way of making you feel like you're a regular, even if it's your first visit. The food was excellent, but honestly, it was their genuine warmth that made me come back for three meals during my stay.
The hotel itself is beautiful – all sleek lines and modern luxury – but it's not stuffy. The views of downtown Seattle are gorgeous, especially at sunset. The room was spotless, the bed was cloud-like (I actually wrote down the mattress and pillow brands), and the bathroom was bigger than my first apartment. The rain shower was amazing.
What really struck me was how every staff member seemed to genuinely enjoy working there. It wasn't that forced hospitality you sometimes get at high-end hotels. This place has nailed the sweet spot between luxury and comfort, and I'll definitely be back on my next Seattle trip.
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Date of stay: December 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 25 Dec 2024
Good Day JoshhN5284SH, Thank you for all of your kind words and rating during your recent visit to the Lotte Hotel Seattle! We appreciate your kind comments regarding your visit and of course your kind comment on our team members Sandra and SunWoo at our Reception and Aurora, Shane and Daniel in our Charlotte Restaurant. We look forward to the opportunity of serving you again in the near future! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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What a lovely surprise to find this gem of a hotel in downtown Seattle! First I must commend two people who went out of their way to assist me during my 6 night stay.
Sun Woo Park was just incredible! She is a true professional and totally understands the importance of customer service. She helped me resolve a few issues at the beginning of my trip and made my stay so memorable. She remembered me every day and followed up with anything I needed. What a shame we cannot clone her to work in every hotel in America. By far one of the best experiences I have ever had. She is an asset to this property and I hope they promote her or give her a raise asap....
Also, I want to commend Madi Manalo in the restaurant who was just spectacular! She helped me everyday with my breakfast and lunch, personally ensuring each meal was prepared to my liking, even delivering dinner herself to my room. She had great suggestions of other restaurants in Seattle as well as interesting parts of town to visit. She was supportive, professional and kind.
the hotel is beautifully designed by the man himself, Mr. Stark. Great design features, colors, textures and volumes throughout the property. Whimsical and clever details make this property truly unique.
I do want to mention a few areas that could use some improvement. The plants in the lobby are dying and need replacing. The pendant lamps and chandelier leading into the large main ballroom need cleaning and replacement bulbs. The furniture in all the common areas needs a good cleaning and all need to be repositioned and put back into their correct groupings and vignettes. the small lamps in the lounge and restaurant should be taken away since the shades are broken and some do not work.
The food portions in my opinion were too small considering the high prices they are charging in the restaurant. $14 to add chicken to an omelet is too high. I also do not agree with the idea of adding 20% tips automatically to every bill. I have not encountered that before in any major city or restaurant.
What would really make this hotel perfect is a hot tub/jacuzzi in the spa
thanks again!
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 17 Apr 2023
Dear Designtravel2014 Thank you for your kind words and rating during your recent stay at the Lotte Hotel Seattle. We especially appreciate your kind words on our Associates Sun Woo and Madi Manalo, Philippe Starck design and your overall experience during your stay and will certainly share with all! We also appreciate your constructive comments on improvements and will address and review each one. We look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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We had a fantastic stay at the Lotte. There were four of us—2 parents, two kids (12,10). The room was very spacious, clean, and tastefully decorated. The bed was SO comfortable. The amenities were above and beyond (a pre wrapped shower sponge, toothbrushes and toothpaste, etc). The views were incredible. Sometimes at luxury hotels I feel like we get upcharged for every little thing, but at the Lotte I felt like they were generous and the service and experience were first class. At check-in Min was so friendly and helped us get to our room quickly but didn’t omit useful information. During our stay the restaurant and housekeeping staff were efficient, friendly, and helpful. And at checkout Melissa and Paul preemptively made sure our credit-card related “extras” were applied (it was so nice not to have to ask). All in all a huge success and we will definitely be back. My husband said it was his favorite hotel we’d ever stayed in!
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:The valet service was excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 31 Dec 2024
Good Day Maryhope R, Thank you for all of your kind words and rating during your recent visit to the Lotte Hotel Seattle! We appreciate your kind comments regarding your visit and of course your kind comment on our team members Min, Melissa and Paul! We look forward to the opportunity of serving you again in the near future! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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First off, shout out to Jasmine at the front desk who helped my wife and I big time with our requested accommodations! She saved us a lot of extra effort and time and it was much appreciated.
The hotel is in a great location and allowed us to walk just a short while to where we needed to get to. The staff is friendly and accommodating. The drinks at the bar are strong!
The room itself (we stayed in the bay view room) was great! I loved the bathroom - floor-to-ceiling tile in the giant shower with a rainfall showerhead was luxury. The view is great, albeit the weather wasn’t during our stay. We got room service for breakfast & dinner and everything was delicious and served hot (or cold, depending on what you got).
My ONLY gripe which is why this review is 4 stars instead of 5 was that there was only 1 layer of bedding on the bed, the duvet. No top sheet or thin blanket. Although we set the temp in the room as cold as it would go, only having a duvet to climb under at bedtime meant we kept getting overheated in the night. When 1/3 of your stay is spent sleeping it’s a pretty big deal!
Overall it was a short but great stay and would totally stay again. Again, shout out Jasmine! Give her a raise!
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 26 Apr 2024
Good Day C9582JRjaredb, Thank you for all of your kind words and rating during your recent stay at the Lotte Hotel Seattle. We appreciate your kind comments regarding Jasmine and our constructive comments regarding the duvet bed covering. We look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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My wife and I returned to the Lotte Hotel Seattle for the July 4, 2023 week after having had a very pleasant visit at the same hotel in 2022. Seattle, like my hometown San Francisco, is built on many hills, and the Lotte is located on one of the many hills. So our room on the 14th floor was higher than if the hotel was on a flat are.
My wife was concerned on whether the room we were going to be staying at on this trip would be as nice as the room from last year because the prior accommodation was very nice with a great view and wonderfully comfortable sleeping accommodations. When we checked in (one of the unique features of the Lotte is that check in and the main reception area are located on the top floor, 16th floor, Lotte Hotel, Seattle) we found out our room was also on the 14th floor, the same as our 2022 room, but the view was even grander, the room was larger and more comfortable, the bathroom was unique and simple to navigate. Ms.Sun Woo Park, who is the senior administrator of the reception area and a wonderfully helpful person, really came through on making my wife very happy with our 2023 July 4 week accommodation. She also informed us that the cabs in Seattle have a fixed rate cost from SeaTec Airport to downtown Seattle which is less than the Uber/Lyft rate we paid.
I mentioned that the reception area is on the 16th (top) floor but it's more than a check in area because it is part of an accompanying large restaurant with breakfast to dinner service, jazz music some evenings, and excellent food service and views as well as a bar serving most any drink you can desire.
We stayed for a week and the staff were all helpful and gave us advice and information about different places to visit, transportation (we were pleasantly surprised that our average wait time for Lyft was one minute!!!). We ordered room service several times and the delivery was always prompt and the food still warm and tasty. We had special admiration for our room cleaner, Mayna, who did a fabulous job allowing us to enter a very clean and healthy feeling room when we returned from enjoying each day enjoying Seattle. I told her I hoped she would come to San Francisco so we could hire her as our permanent house cleaner.
In summation I can't imagine a better place to stay in Seattle than the Lotte Hotel, Seattle. Fairly priced, well located, outstanding staff, beautifully produced rooms meticulously cleaned daily, and a feeling of welcome back, made our second trip to Seattle anxious for our third trip in the future to return to the Lotte Hotel.
Jesse Tepper
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded 17 Jul 2023
Dear JessyTepper, Thank you for all of your kind words and rating during your recent stay at the Lotte Hotel Seattle! We especially appreciate your kind words on SunWoo and Mayna our Housekeeper and our service staff and we will certainly share with all of our staff. We look forward to the opportunity of welcoming you back on your next visit! Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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Dear Elizabeth F,
Thank you for reaching out with your inquiry. We certainly offer dry cleaning and laundry services. It depends on the time we receive the items of which it will be same day or next day. If you would like additional detailed information, please do not hesitate to contact us at 206-800-8110.
Thank you and we look forward to welcoming you!
Sincerely,
Lotte Hotel Seattle
There are more places to choose from in the Seattle area.
PRICE RANGE
$492 - $783 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonSeattle
NUMBER OF ROOMS
189
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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