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Holiday Inn Express & Suites Kailua-Kona

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75-146, Sarona Road, Kailua-Kona, Island of Hawaii, HI 96740-3725
COVID-19 update: See the added health and safety measures this property is taking.Read more
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HIExpress.com
US$196
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Free cancellation until 29/04/21
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US$196
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ZenHotels.com
US$168
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (241)
360
Panoramas (15)
Room & Suite (276)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Kailua-Kona
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 14 hotels in Kailua-Kona
Location
Cleanliness
Service
Value
Travellers' Choice

Holiday Inn Express Hotel & Suites Kailua-Kona is an excellent choice for travellers visiting Kailua-Kona, offering many helpful amenities designed to enhance your stay.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.

Holiday Inn Express Hotel & Suites Kailua-Kona features 24 hour front desk, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Holiday Inn Express Hotel & Suites Kailua-Kona, parking is available.

Nearby landmarks such as Ali'i Drive (0.1 mi) and St. Michael the Archangel Church (0.1 mi) make Holiday Inn Express Hotel & Suites Kailua-Kona a great place to stay when visiting Kailua-Kona.

While in Kailua-Kona, you may want to check out some of the restaurants that are a short walk away from Holiday Inn Express Hotel & Suites Kailua-Kona, including Kona Brewing Company Pub & Brewery (0.5 mi), Big Island Grill (0.1 mi), and Umekes Fishmarket Bar & Grill (0.6 mi).

There is no shortage of things to do in the area: explore popular art galleries such as Kona Henna, Lava Light Galleries, and Trudy's Island Arts.

Enjoy your stay in Kailua-Kona!

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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
664Reviews34Q+A100Room tips
Traveller rating
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Popular mentions
SeattleTraveler2019nscp wrote a review Yesterday
22 contributions9 helpful votes
The rooms are fairly small for a suite I expected something a bit larger. However, it worked fine for a single night. The people are very friendly and helpful, and even let us check in early. Breakfast is all grab and go (yogurt, bagels, cereal, fruit and juices). I would give it 5 stars if the room was larger.
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Date of stay: April 2021
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Dl0vestotravel wrote a review Mar 2021
Fremont, California217 contributions76 helpful votes
Location is a walk from most activities and restaurants and waterfront. Big rooms with some ocean views. Make sure u turn on Sarona road when coming from the north on Kuakini hwy, the entrance is right off that turn... google maps misses that turn.
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Date of stay: March 2021
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ObviousMan wrote a review Mar 2021
Northbrook, Illinois189 contributions29 helpful votes
First don’t trust Google maps when driving here. It will make you miss the turn into the alley from which you enter parking lot. Parking fee is $10. The location of the hotel is convenient to the main business area and to farmers market, although at this time lots of business are either permanently or temporarily closed. The rooms are in good shape, amenities are decent, fridge is in the room and you either face the pool, or the parking lot. I only took a star away due to the attitude of some of the staff. While at many places on the islands the personnel has been extra nice to guests who chose to come here during COVID, not so in my experience at this hotel. Staff I interacted with during the breakfast (only cold grab bags) on both mornings I was there was clearly annoyed at having to pack food for you, get utensils, and lord forbid extra napkins. Hopefully they are minority of the guests facing staff.
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Date of stay: February 2021Trip type: Travelled as a couple
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enc_travel wrote a review Mar 2021
Seville, Spain173 contributions47 helpful votes
This hotel is located along main roads. Immediately, we noticed that parking lot is limited. Parking spaces are small mostly for compact cars. Room was good but house keeping is only for five days but will provide some cleaning as needed. We asked the room to be cleaned twice but found that nothing was done. Due to pandemic, the hotel only provided limited packaged food. Guests make own coffees in the room.
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Date of stay: March 2021
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1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Kailua-Kona
Responded 4 weeks ago
Hello enctravel2020, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. While I am delighted seeing your excellent rating in our room’s cleanliness, I understand your displeasure with the unfulfilled turndown service requested. I am also genuinely sorry to hear about the limited parking and breakfast choices. Exceptional and elevated interactions are our commitment to our guests. That said, I will immediately share your feedback with our hotel’s upper management for review and improvements in our amenities and services. Thanks again for making IHG Hotels & Resorts your home away from home. It will be our pleasure having you back as our guests’. Best, Kenneth F. Case Manager IHGService
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AbhiBengalTiger wrote a review Jan 2021
Kolkata (Calcutta), India33 contributions14 helpful votes
Extremely bad stay. The rooms were not clean at all. We both have got lots of bed bug bites while staying . The front desk staff was not helpful even the hotel did not have complimentary tea/coffee in breakfast. We could see bee bugs also in our beds. Even water is not available and that also they charge No one is cleaning the rooms . Our trash bags were full for 2 days and we had no place to keep the trash. this is one of the worst hotels I have stayed Least I expected this sort of experience staying at a Holiday Inn
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Date of stay: December 2020
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Service
Sleep Quality
3 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Kailua-Kona
Responded 5 Feb 2021
Hello Abhiroop G, Thank you for your stay and for taking the time to leave us feedback. What you described is certainly not the pleasant lodging experience I want for our guests. I am sorry to learn that the room cleanliness and level of service received fell below expectations. I have alerted the hotel management regarding your comments, and I trust their capacity to look into this and avoid similar issues from happening again. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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PRICE RANGE
US$141 - US$268 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
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Frequently Asked Questions about Holiday Inn Express & Suites Kailua-Kona
Which popular attractions are close to Holiday Inn Express & Suites Kailua-Kona?
Nearby attractions include St. Michael the Archangel Church (0.2 km), Hulihe'e Palace (0.3 km), and Mokuaikaua Church (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Kailua-Kona?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Kailua-Kona?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Kailua-Kona?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Kailua-Kona?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Kailua-Kona?
Conveniently located restaurants include Kona Coffee Cafe, Scandinavian Shave Ice, and Umeke's.
Are there opportunities to exercise at Holiday Inn Express & Suites Kailua-Kona?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Kailua-Kona?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Kailua-Kona?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express & Suites Kailua-Kona?
Many travellers enjoy visiting Kamakahonu (0.6 km) and Ahuena Heiau (0.6 km).
Is Holiday Inn Express & Suites Kailua-Kona accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.