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Sheraton Kona Resort & Spa at Keauhou Bay

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US$262
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US$257
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US$330
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Traveller (2209)
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Overview
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78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,111)
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2,791 results
Traveller rating
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LanguageEnglish
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All reviews rays on the bay manta ray bay restaurant keauhou bay the big island self parking a mountain view room ocean front breakfast buffet great pool poolside bar pool side pool staff oceanfront room grounds are beautiful bit dated rental car
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1 - 5 of 2,791 reviews
Reviewed today via mobile

Sheraton is a reasonably big name in the hotel industry. Based on this we booked. The moment we landed we were asked to pay $20/day for parking and $30/day for resort fees. So we paid about $350 on checking in. This is way too much...More

Date of stay: December 2018
Thank Puneet N
Reviewed yesterday via mobile

We were excited to come to this hotel as it’s listed as a 4-star but it’s far from it. The front desk staff are nice but the layout of the entire hotel is extremely confusing and takes awhile to get anywhere. The only nice part...More

Date of stay: January 2019
1  Thank emilykatex3
Response from KathrynM2224, Front Office Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded yesterday

Aloha, Thank you for taking the time to share your feedback with our team. We apologize for the unpleasant incidences you describes and want you to know that we have shared your feedback with our management team so that they my address the issues accordingly....More

Reviewed 2 days ago

We liked the hotel. Our Oceanview overlooked the parking lot so that was a bummer but thew room was clean and a good size. The view of the ocean was great and the pools were nice. You do have to drive to do much here....More

Date of stay: August 2018
Thank Eduhovny
Reviewed 4 days ago via mobile

This is our third time to stay at the Sheraton in Kona. We are always treated very good from the staff and our room is always nice and clean. The restaurant is good and sometimes has live music which is a pleasure. We shall return!

Date of stay: January 2019
1  Thank 705victorial
Reviewed 5 days ago

We stayed at the Sheraton Keauhou Bay for 3 nights. We had a rough check in experience. The lady had issues trying to get the three rooms checked in together, then she failed to tell us about the lounge benefits that came with the suites...More

Date of stay: December 2018
1  Thank mgdevine
Response from SheratonKonaResort, Guest Relations Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 5 days ago

Thank you for taking the time to share your feedback about your most recent visit with us. While we have a resort in a beautiful location, we recognize that we do have a mature property, and due to that fact, our ownership group has some...More

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About
Description
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of More Hawaii as a guest of our Kailua-Kona hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
On the Beach
,
Top resorts Hotels
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Onsen
,
On the Beach
,
Top resorts Hotels
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
521
Price range
US$204 - US$410 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Keauhou Bay Resort & Spa
Also Known As
Sheraton Keauhou Bay Resort And Spa
,
Sheraton Keauhou Bay Hotel Kailua-Kona
,
Sheraton Kailua-Kona
,
Sheraton Keauhou Bay Resort & Spa
Location
United States > Hawaii > Island of Hawaii > Kailua-Kona
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Onsen
,
On the Beach
,
Top resorts Hotels
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
521
Price range
US$204 - US$410 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Keauhou Bay Resort & Spa
Also Known As
Sheraton Keauhou Bay Resort And Spa
,
Sheraton Keauhou Bay Hotel Kailua-Kona
,
Sheraton Kailua-Kona
,
Sheraton Keauhou Bay Resort & Spa
Location
United States > Hawaii > Island of Hawaii > Kailua-Kona
Photos
Traveller (2,209)
Room & Suite (542)
Pool & Beach (288)
Dining (131)
Amenities (111)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
Vivadefiesta
4 January 2019|
AnswerShow all 5 answers
Response from lardog04 | Reviewed this property |
Yes, it was available to and from the hotel. Round trips to downtown Kona. fare is 2.00 long waits.
1
Vote
NataliaM007
30 December 2018|
AnswerShow all 9 answers
Response from teacherbetsy | Reviewed this property |
I don’t know. Never thought to do that. In all honesty I would not appreciate other people around me bring in their speakers to a public pool at a hotel
2
Votes
NataliaM007
24 December 2018|
AnswerShow all 7 answers
Response from lardog04 | Reviewed this property |
Again the size of the pool area with the elevated mountain for the water slides, water falls and trees lining the pool area creates a nice separation so there are groups of chairs, maybe five to seven lounge chairs and areas... More
1
Vote
Room Tips
"Facing the bay you also get to see the lights in Kona which is beautiful at night."
MaxHall
2 weeks ago
Read review
"Great views, definitely try and get one near the cliffs!"
15adevine
2 weeks ago
Read review
"If calling the hotel to book make sure your ask for upper levels if you want an ocean view."
lardog04
2 weeks ago
Read review
"We stayed a week in room 1414 it had an amazing view of the volcano and the bay."
934samantham
2 weeks ago
Read review
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