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The Jung Hotel & Residences

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1500 Canal St, New Orleans, LA 70112
Lowest prices for your stay
US$187
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Free cancellation until 02/12/22
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Traveller (282)
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Panoramas (46)
Room & Suite (351)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 14/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Jung Hotel & Residences
Updated 14/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
207 spacious luxury hotel and residential suite accommodations have been thoughtfully appointed with upscale amenities. Guests will enjoy complimentary WiFi, self-service laundry and dry cleaning services, a rooftop pool, and on-site valet parking. COVID-19 Update: Housekeeping service is currently limited to room cleaning every three days. Our restaurant, bars, and meeting rooms are temporarily closed, however The Daily Grind Coffee Shop remains open. Valet parking is currently unavailable, however self-parking is available at an adjacent lot for an additional fee. Additionally, you may experience limited availability and /or closures at The Jung Rooftop Pool Deck and fitness center. We will do our best to make your stay as comfortable as possible, and we look forward to welcoming you to The Jung.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Breakfast available
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English
1349Reviews38Q+A49Room tips
Traveller rating
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Eoin M wrote a review Today
Ireland56 contributions1 helpful vote
+1
A really fabulous hotel to stay in while in New Orleans. Incredibly clean, safe and staff couldn't be more helpful. We loved it so much we hope to return later this year. Easy access to the street car system and several car parks close by. Well within walking distance to the majority of tourist attractions. Would highly recommend to anyone.
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Date of stay: March 2022Trip type: Travelled as a couple
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Mobsue wrote a review Jun 2022
Newport, United Kingdom127 contributions82 helpful votes
Checking in was easy. Our room was spacious with a comfy bed. No housekeeping due to staffing levels. But this didn’t take away from our stay. Clean. Concierge was helpful and cases stored for us after check out. Cost $2 per case. Pool area was lovely but from room was a bit of a maze to get there. Pity bar wasn’t open, but hopefully soon. Very handy for street car.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Entry is off Canal Street - just around the corner. No restaurants that we found near by. No...
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Diana wrote a review Jun 2022
1 contribution
Checking in was not a problem to begin with. None of housekeeping spoke English. There were piles of towels in the hallway and loads of people standing outside the front entrance of the hotel, smoking..Not so much attractive in front of the entrance when there are those who do not smoke. Next, parking is $32/day which is a bit much depending on your stay - then there are parking lots for $20/but you will have to pay every time you come and go. I was told I could pay from valet in cash - but my card still ended up getting charged, I have called since Checkout, left voicemails, keep getting told that the manager isn't there an to call back. Well, here we are still going on almost a week and have not received a phone call in regard to my issue nor a receipt for my stay which I have asked for since my checkout was at 2am. On the upside, you are walking distance to many great spots an the streetcar is right in front of the hotel.
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Date of stay: June 2022
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Anita Reid wrote a review Jun 2022
Washington DC, District of Columbia26 contributions22 helpful votes
We were there for 6 days. I looked at the reviews before I decided to put my credit card on this hotel. The reviews were ok, but alot of them were about there not being enough staff to staff the hotel. I thought bc those reviews were months ago, that it would be better staffed by now. Again, This hotel is indeed beautiful inside out. First, I contacted the hotel to inform them of our late arrival bc the airline changed our flight times. I sent emails to both booking.com & The Jung Hotel 2 days before we were to arrive, so there would not be any issues. Because the arrival time was close to 12 midnight. I was assured there would not be any issues bc there is a 24 hr front desk. Well, they first gave our suite away, then she acted like it was NOTHING she can do except to put us in a too small room for 4 ppl. Only gave us 3 Key Cards. We were so tired and exhausted at this point we just dealt with what we were just given. The next day, we had to wait until after 5PM to get into another room which we missed a whole day of activities bc of this, and the room was worse than the room we had. And it was smaller. I cant make this up. I had to call back down to the desk to ask for housekeeping to return and make the beds up bc there were marks all over the sheets and hair, was in between the sheets. There was jewelry that was left from another guest, on the side of the bed, which proves they do not clean too well. There was a dust-bunny with hair in it, stuck on the walls and floors. I have pictures & videos....UGH....I have also reached out to the hotel as well. Noone responded from the hotel and I have pics & videos. LOL The front desk Staff: The front desk staff were always great and responsive but they just need more direction and knowledgable staff. Housekeeping: None of them speak english. (at least none of the ladies we tried to communicate with) The seating areas, the Lobby bar, the coffee shop, the bar at the pool & the pool were all beautiful spaces to be in. However, there's not enough staff to staff and sanitize these areas. I saw toe clippings in one of the seating areas that was there for days, at least 2 days. YUCKKK!!! I have pics of that too. Like the bars: The bar in the lobby was always without a bartender bc they didnt have a bartender scheduled. The bar at the pool, same issue. Which was so unfortunate that noone is staffing it and its an amazing space with alot of seats and tables and with huge TV's. The coffee shop: Food was great, only issue: there's only 1 person staffing it so it will take a little longer to get your order but at least its hot when you get it. The Elevators: Kept getting stuck. The Pool: Again, need more staff to be available for cleaning and maintaining. I went to the front desk asking for someone to skim the top of the pool bc there were dead bugs an debris floating in it. I saw and heard her call for them to come to the pool. Noone ever came on either of the days. I have way more to say, but I will leave it alone. Hope this helps!
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Date of stay: May 2022
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Lowesmidgard wrote a review Jun 2022
Westcliff-on-Sea, United Kingdom43 contributions27 helpful votes
The room was large and spacious and the facilities within it, excellent. The staff were very helpful. Just on the opposite side of Canal street to the French Quarter but as it was perhaps a 10 min walk into the heart of the French Quarter while it was easy to get there you avoided the noise of it when you were trying to sleep! We would stay here again when visiting New Orleans. As it was just coming out of Covid19, the restaurant wasn't open. The coffee shop for breakfast was fine but as it was also open to walk-ins from the street it sometimes had a queue which wasted time as a guest.
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Date of stay: March 2022
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KarynW42 wrote a review Jun 2022
Sydney, Australia163 contributions45 helpful votes
I booked this hotel for a conference I was attending at the Sheraton, for cost and convenience. It was excellent value for money - I was upgraded to a much better room. It is close to everything in New Orleans and very close to the tram if you want to go further afield without walking. The Jung is unfortunately suffering post COVID staff shortages - as a result some of the things were closed - such as the pool. We did not get the room serviced over the week we were there but we were able to get everything we needed from reception - Melissa seemed to be there just about 24 hours a day - she was amazing and was able to help with any enquiry. With so few staff I am amazed that they achieved what they did.
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Date of stay: April 2022
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Trip type: Travelled on business
Room Tip: Loved the rooms on floor 7 - with kitchenette and laundry. Huge room
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Nigel P wrote a review Jun 2022
Wokingham29 contributions14 helpful votes
Staff could perhaps benefit from some more training as took ages to check in and not the most helpful. Not sure what the negative reviews are all about as we did not experience any problems with ‘residents’. Good location at the top of Canal street.
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Date of stay: April 2022
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Never A wrote a review May 2022
Texas Gulf Coast, Texas9 contributions10 helpful votes
My husband and I stayed at the Jung Hotel for three nights. Our flight was canceled, rebooked and delayed, meaning we got into the hotel around 1am. The first impression of the hotel was poor. The check in was slow and we got held up because the woman at the desk said our credit card wasn’t good. Well, it was and after several ‘tries’ to run it, she realized the room had already been paid for., and the problem was ‘something else.’ Right from the start, we felt we weren’t’good enough’ for this hotel. The next morning, our toilet wouldn’t flush, and as we left the hotel, asked a different clerk to send someone to fix it. It wasn’t fixed by late afternoon, so I asked for the Managet. She assured me that all would be put right. Sure, someone came to plunge the toilet. My husband wasn’t feeling well, and was resting in bed when the Maintenance guy came. It was an empty, cold, place. No one in the lobby ever. A variety of ‘odd’ people hanging out by the side door (which was the main food). As people left each day, their sheets and towels were piled up in laundry bags) right between our door and the ice machine - for the whole day. The floor outside our room was never clean.
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Date of stay: May 2022Trip type: Travelled as a couple
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DrPhilA16 wrote a review May 2022
Port Orange, Florida80 contributions11 helpful votes
The rooms were really nice and the roof top pool was a great place to hang out. The rooms were large and set up nicely. Highly recommend giving it a try, and it is just a few blocks from the action! There is a trolley stop right outside the hotel so hopping on and off to get around was super easy.
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Date of stay: May 2022
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Room Tip: Try the Sonder part
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Tony H wrote a review May 2022
5 contributions2 helpful votes
Very basic hotel. Being a new hotel we noticed many faults in the room and at the end of our stay I noticed a few items of mine went missing . Even though they were safe in my room Very awkward layout and minimal things to do. No restaurant and no travel advice for things to do
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Don't allow cleaners in your room. I had items taken while I was away
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PRICE RANGE
US$134 - US$233 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
207
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Frequently Asked Questions about The Jung Hotel & Residences
Which popular attractions are close to The Jung Hotel & Residences?
Nearby attractions include Saenger Theatre (0.3 km), Seven Three Distilling Co. (0.4 km), and NOLA Historic Tours (0.3 km).
What are some of the property amenities at The Jung Hotel & Residences?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at The Jung Hotel & Residences?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Jung Hotel & Residences?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at The Jung Hotel & Residences?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Jung Hotel & Residences?
Conveniently located restaurants include Ruby Slipper Cafe, Roosevelt Hotel Bar, and Cleo's Mediterranean Cuisine & Convenience.
Are there opportunities to exercise at The Jung Hotel & Residences?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Jung Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Jung Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Jung Hotel & Residences?
Many travellers enjoy visiting Our Sacred Stories (0.5 km), Hermann-Grima House (0.8 km), and Longue Vue House and Gardens (5.0 km).