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Best Western PLUS InnTowner Madison

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Traveller (57)
Room & Suite (53)
Dining (43)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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  • Excellent58%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible3%
Certificate of Excellence
This downtown Madison hotel is ideally located and provides extra amenities for business and leisure travelers alike, as well as for groups and meeting planners. The Best Western PLUS InnTowner is located on the west side of Madison's picturesque University of Wisconsin campus, two blocks from the UW Hospital and Clinics. Centrally located one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St, the InnTowner offers comfort, kindness and convenience to all travelers. Amenities include the downtown area's only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; Highland Corner Grill and Bar featuring wonderful food and beverages; cable television with 72 channel choices and free HBO. If meeting or banquet space is what you seek, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. Take advantage of the Best Western Plus InnTowner's comfort, kindness and convenience, stay with us.
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Property amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Shuttle Bus Service
Wheelchair Access
Business Centre with Internet Access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
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Reviews (1,029)
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All reviews uw hospital shuttle service inn towner free shuttle within miles breakfast buffet great place to stay badger game bed was very comfortable camp randall clean rooms convenient location staff was friendly state street surgery transplant campus
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1 - 5 of 1,020 reviews
Reviewed 1 week ago

Clean and nice! Cool bar/lounge. Good breakfast. About a 20 min walk to Randall Stadium and they allowed us to pre-register to park there before our check in. I would recommend this hotel especially if you're going to a game.

Review collected in partnership with Best Western
Thank Freedom62763455023
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 1 week ago

Dear Freedom62763455023, Thank you for the excellent review of your recent stay at the InnTowner! It's great that you were able to walk around campus, particularly during a Badger game weekend. We wish you and your family a wonderful holiday season!

Hotel's Favourite
Reviewed 4 weeks ago

This place is amazing for a Best Western! It was recently remodeled and looks beautiful! We walk in and I said wow! They have a sort of heated pool. They also had a very nice hot tub. In the pool area the seating space was...More

1  Thank Ryguy13006
Response from RebeccaW2424, General Manager at Best Western PLUS InnTowner MadisonResponded 4 weeks ago

Dear Ryguy13006, Thank you for your feedback on your recent stay! It's wonderful that you had the opportunity to enjoy our recently updated pool area and delicious food at Highland Corner Grill. Thank you for alerting us to the issue as well. We wish you...More

Reviewed 2 weeks ago

Our stay at this hotel was amazing! From the friendly knowledgeable staff, to the comfort of the room and the awesome restaurant crew we were very pleased. The breakfast was awesome with plenty of choices. The rooms were very clean, the beds and pillows super...More

Review collected in partnership with Best Western
Thank murleymm
Response from KarenW5658, Director of Sales at Best Western PLUS InnTowner MadisonResponded 2 weeks ago

Dear murleymm Thanks for your great review of our beautiful property - so glad that you enjoyed your stay We look forward to having you as our guest again soon .. your kind words will be shared with our amazing staff

Reviewed 2 weeks ago via mobile

If you ever have a need to stay in Madison this is the place to stay. Every employee has been friendly and accommodating Rooms are clean and spacious. The free shuttle service back and forth to the hospital was a God send Before and After...More

Thank Cindy G
Response from KarenW5658, Director of Sales at Best Western PLUS InnTowner MadisonResponded 2 weeks ago

Thank you for your kind words Cindy -- so glad that you enjoyed your stay. We will make sure to share your compliments with Fredit and his staff. Hope that your father is recovering from his hospital stay. We look forward to having you as...More

Reviewed 3 weeks ago

Victoria Bravo was a fantastic bartender that made sure we were happy and well taken care of - without us having to ask! Above and beyond customer service! This will continue to be a hotel I choose to stay at in the future.

Thank kmkochan66
Response from RebeccaW2424, Manager at Best Western PLUS InnTowner MadisonResponded 2 weeks ago

Dear kmkochan66, Thank you for the wonderful note about Victoria! We will be sure your compliments are shared with her. We look forward to another opportunity to see you at the InnTowner again soon!

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Questions & Answers
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Steve W
11 July 2018|
Response from KarenW5658 | Property representative |
It is ok to have packages delivered prior to your stay as long as we are aware that they are coming - you are welcome to contact me directly - that way I can handhold the situation 608-233-1651 Thanks for reaching out
15 January 2018|
Response from KarenW5658 | Property representative |
No need to walk our complimentary shuttle will transport you back and forth - but to answer your question it is 1.7 miles from the hotel
15 January 2018|
AnswerShow all 2 answers
Response from KarenW5658 | Property representative |
1.7 Miles -- but our complimentary shuttle can transport back and forth
Room Tips
"Stayed on the 4th floor - no discrepancies."
27 Aug 2018
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"we stayed on the top floor and it was very quiet."
27 Aug 2018
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"We were on second floor. No provlem with where it was located. Was quiet."
16 Jul 2018
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"We, at this time were only interested in food and sleep. Which was achieved to our satisfaction!"
3 Jun 2018
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US$121 - US$218 (Based on Average Rates for a Standard Room)
best western inntowner and the highland club hotel madisonbest western madisonmadison best western
BEST WESTERN PLUS Inntowner Madison
United StatesWisconsinMadison
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