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Perfectly located between Seminyak and Legian Beach, the resort is unrivaled in style, design and beachfront location. FuramaXclusive Ocean Beach Bali features lavishly appointed deluxe suites and elegant split-level penthouses with large private balconies. State-of-the-art entertainment systems, including flat-panel televisions, and WIFI internet access add to the resort's contemporary style. Be spoil for choice with two swimming pools, beachfront fine dining, bistro and tapas bar, business centre, O-CE-N day spa and 24-hour concierge.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
Indonesian
Location
JI Arjuna 88X, Legian 80361 Indonesia
FuramaXclusive Ocean Beach
3.8 reviews
Getting there
Great for walkers
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We had a great time at furama! We chose furama primarily because of its location, its just across the beach not too crowded at anytime of the day, with lots of restaurants, mini marts, everything you need. They are also very kid friendly with a mini waterpark(free) and indoor playground (paid) that my kids and their friends (from other hotels) also Enjoyed. Plus point goes to most of the staff, Reception is very polite and Accomodating. I made a mistake on my booking (bed settings) and didnt know the 2 bedroom suite i booked only had 1 bathroom and With 4 adults and 2 kids will be very difficult!🙈 but they were very helpful and gave us a free upgrade to a 3 bedroom penthouse instead!😍 i was very pleasantly suprised and we really enjoyed the extra space they gifted us. The rooms and facilities are decent, needed better maintenance though but with the price and inclusions they offer, im not complaining much.🤗 but to maintain the quality and standards of their property i hope they look into it as well. Staff at the restaurant and housekeeping are also very nice and helpful. There was 1 staff member though (a lifeguard/pool attendant) who was less accomodating and polite compared to the rest. I understand he wanted to Keep safety precautions at the pool but i believe there are better ways to do that especially if done with a balinese aura and smile..🤗
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 11 Apr 2024
Dear Mrs. Imaspeechiemom, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for the great review of our hotel. We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities. Once again, thank you for choosing to stay with us and for sharing your positive feedback. Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon. Sincerely, Gusti Murthi General Manager
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Back to this place again cos it made many memories for us despite lacking in some areas. This time, cos they upgraded their pool from one depth to a swimable depth for children too. Were given a room we had back in 2016 when my second kid my jus 6mths and delighted to know however what welcomed us in the room was not what we expected. The missing lounger and set of tables outside like what would u do with just one lounger? Had to call twice to hav someone set it up for us. Like where did it go? LOL We even sent an email to the reservations team to share our feedback but there was NO reply until i approached a different front desk manager to feedback my room.
Room was a little rundown u have cracks on the floor and dusts on the bed near the window w small sandflies Fridge had no shelvings to place our medications.
They solved it after much feedback but thing wud never made me forget about. Our room got flooded on a rainy night. I woke up at 5 to have our masterbedroom with a pool of water Called them up and requested for extra floor mats and hav someone wipe it off while my husband still asleep. Thot it stopped there but i woke up with the room this time, full of water on my checkout day! Im so pissed Out of word Jus unbelievable! So i continued my day packing and leave the room for checkout. Ready to move on to another area in Bali.
Repeated thrice to the front desk with no surprised look at all . Even the front desk manager with no reaction. Like guys, is this how u guys deal with such thing?
The manager came forward to ask how we getting on, i said we waiting for our driver. He wanted to offer a transfer or lunch. I said no thank u, we had our day planned except for the flooding mess in our room.
Days gone by Nothing Nothing written from the reservations team or anyone from the hotel team. So here’s my conclusion :
Maybe, im not a Bule Maybe, i dont book directly to the hotel despite me going back and forth with the reservations team on regards of the booking but we are all entitled to price choices dun we? Its a shame if these are what its all about.
Memories made, disappointment included But thank u, sorry not sorry to share my disappointment here for ure not tactful over handling this issue.
Photos for proof below. We’re not cheapskate to make fake stories, we’re paying customers too jus like any Bules patroning.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:All cars coming in to hotel lobby are made to pay at least 2000 - 5000 rupiah
Please take note...
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Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 24 Jun 2024
Dear Mrs. Aisah, Warmest greetings from FuramaXclusive Ocean Beach Seminyak. Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Your concerns about the room setup, maintenance issues, and especially the flooding are deeply troubling to us. We are sorry for the lack of timely response from our reservations team and for not addressing your issues adequately during your stay. This is not the standard of service we strive to provide. We appreciate your patience and constructive feedback, which will help us improve our services. Please know that we are taking immediate steps to ensure such issues do not occur in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a much better experience. Sincerely, Gusti Murthi General Manager
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We booked for 2 adults and 1 infant (10 months old) and were given a room on the first floor with access only via steps. This meant we had to carry the stroller up and down the stairs every time we went to and from the room.
Accessibility is a real issue here with the only access via very steep ramps, and when you're going down with a baby in a stroller, it is very dangerous. There is also no access to the restaurant or bar area with a stroller. You have to carry it up a number of stairs. The manager suggested that we ask staff for help every time we wanted to go over the bridge to leave or return to the hotel.
Our first room was situated right above a venue that played loud music, which went on until 10 pm, which woke the baby up, so the next day, we had to move rooms to a quieter room with better access. This time, via a lift, I didn't need to carry a stroller.
Whilst we were there, we were informed of maintenance works being carried out on the staircase. This was to be done during daytime hours. This wasn't an issue until the lift broke and the only other access up or down was to use the stairs which were a building site and a health and safety risk as some of the railings were removed.
Watch out for the pool tiles. They are VERY slippery, especially on the stairs where you get into the pool. I nearly fell with my son in my arms getting into the pool, and I observed one many slip and fall and hurt himself. That being said, the pool was great and there was always space, the staff were friendly and attentive and the service was good.
Breakfast had a good choice of food and I'd say there was something for everyone. The only downside was that there were numerous occasions where they would run out of plates. For the number of staff this shouldn't happen. Also, we had to ask for things to be replenished again, something that should happen automatically.
The rooms were very spacious which was good and the rooms had everything you could need. They were cleaned daily and the housekeeping staff were friendly and helpful.
Overall, despite encountering some issues, the hotel was clean, the staff were friendly and it was in a good location.
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 13 Nov 2024
Dear Jason W. Warmest greetings from FuramaXclusive Ocean Beach Seminyak! Thank you for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly regarding accessibility and safety concerns. We understand how challenging it must have been to navigate the stairs with a stroller and the difficulties posed by the steep ramps. Your feedback about the lack of access to the restaurant and bar area is noted, and we will work on improving these areas to better accommodate families with young children. We are sorry for the disturbance caused by the loud music from the venue near your first room. We are glad that the room change provided a quieter environment and better access. We also apologize for the inconvenience caused by the maintenance works and the temporary lift malfunction. Safety is our top priority, and we will ensure that such issues are addressed promptly. Regarding the pool tiles, we are deeply concerned about the slipperiness you mentioned. We will take immediate action to improve the safety of the pool area to prevent any accidents. We appreciate your positive comments about our staff, the pool, and the breakfast variety. We will address the issue of running out of plates and ensure that replenishments are done promptly in the future. Thank you for highlighting the spaciousness and cleanliness of our rooms and the friendliness of our housekeeping staff. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Sincerely, Gusti Murthi General Manager
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If you are looking for cleanliness and tranquility in the facilities you book for your holiday, this hotel is definitely not for you. First of all, they give the possibility to check in from 14:00 onwards, but we arrived at 15:00, we had to wait about three quarters of an hour for the room to be ready. The room was a total disappointment because it was dirty, the sofas were old and worn to the limits of decency, the bathroom old and smelly even with broken external shower glass. But the icing on the cake was the glass entrance door to the room which, in addition to being faulty, was really dilapidated and poorly maintained. Needless to say, the rooms in this are anything but soundproof, in fact, since the paddling pool opens at 07:00, expect to be woken up at that time by the hysterical screams of children splashing in the water. The complex in general would need a massive renovation, as everywhere there are peeling plaster, rusty railings and outdated furniture. The restaurant, which we tried during breakfast, is dirty, the cutlery is old and some glasses are even chipped (I attach photo). The only pro of the structure is the location because it is very close to the sea, but, taking a walk around, we had the opportunity to verify that there are many hotels just as close to the sea. On their site they call themselves resorts but needless to say they have nothing worthy of a resort. In short, of our honeymoon, in which we changed 6 different hotels, FuramaXclusive in Seminyak is the only one we would not recommend.
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Date of stay: June 2024Trip type: Travelled as a couple
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a serviced apartment aspiring to be a hotel. They falsely claim to be a 5 star hotel which is not right. It is decent as a serviced apartment: spacious rooms, great location,polite staff, adequately equipped kitchen. The pool is nice and has a couple of water rides for kids which is good. However, you’ll have a setback if you expect hotel/resort like amenities: service is slow as it’s most left to a bunch of trainees who appear to be overworked. Spacious washrooms but the shower is designed in a way that it cannot stay dry. Shower pressure was too low as well. We had booked 2 rooms about a month in advance and were given them on different floors and while the person at the reception was very polite but very difficult to reason with on this issue or anything else. The breakfast menu is limited and it became quite an activity - they’d run out of juice glasses every now and then, getting cutlery would require you to chase a trainee staff at least thrice. They did try an Indian counter top at the breakfast buffet but it didn’t work. Other things like you will need to get a card from the reception to collect a pool towel next to the pool if you needed one and you would be responsible to return it else you’ll be charged. We accidentally broke a glass tumbler in the bathroom and got a bill for IDR100,000 for it before we could get a band aid. I found it cheaper to buy them a new tumbler later to compensate. Expect a small fee every time you come to the hotel by any vehicle at the beginning of the lane, very strange but the hotel staff also says that you should pay. Overall a good service apartment, but not a hotel yet.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Take a 3 BR suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 8 Jul 2024
Dear Mr. Paras, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for your detailed feedback. We're glad you appreciated our spacious rooms, great location, polite staff, and pool facilities. We apologize for the inconveniences you faced. We are continuously working on improving our amenities and services to meet our guests' expectations. Your comments on the shower design, breakfast service, and other issues will help us make necessary improvements. We're sorry for the inconvenience with the room allocation and the charges for the broken tumbler. We’ll review these procedures to make them more guest-friendly. We assure you that on your next visit, we will ensure you have a different and much better experience. Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon. Sincerely, Gusti Murthi General Manager
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We were a group of 7 which was two families with adult children. The 3 bedroom penthouse suited us perfectly as it meant we had a communal area but still all the benefits of a “resort”. Our room was at the back of the property and was very quiet with no noise from other rooms or from the street (and we could still see the ocean). We know the area as we normally stay at the Jayakarta and wanted to be nearby as it’s right near the beach and lots of food and coffee options close by). It’s very different from the Jayakarta, not traditional, more modern and definitely 4 star vs 3 star. Having said that, I think the pool area is not as nice and the resort is quiet tired (leather lounges torn and worn, sliding door was off it’s tracks when we arrived, blinds in poor condition). We weren’t advised until we enquired but the rooms are only serviced every two days and on one of those days they ran out of towels and didn’t replace the towels they had taken. We arrived home from a bike ride in Ubud at 9pm to no towels and had to wait for the delivery which was about an hour. It may just be a sign of labour shortages at the moment but it was a little frustrating. The breakfast was good with a range of options including an egg station. The staff were really lovely and it was good value for money compared to similar options available at the time. I would stay here again.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip:Penthouse internal stairs don’t have hand rails so probably not suitable for young children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Checking out tomorrow , and i just could not wait to review this. Im beyond shock. Been to hundreds of hotels as it used to be part of my job for years, and this, by far, the most disgusting experience. Dead maggots on the microwave door. Tried to clean them but realised they were actually in between the glass. Inner part of fridge broken and in bad shape. Of course its still usable. Im totally disgusted but had to just 'brace' it on our 6days here due to many reasons. The whole entire 2 bedroom ocean view apartment was filthy, right to the shower area. The floors, (omg) i cannot emphasize much on basic cleanliness when you get maggots hanging inside the microwave door. You get my drift. Im not even exaggerating when i showed my son my feet after 30mins entering the apartment. Stains, dust, sand ...you name it. I did ask them to mop , on day 2 , when housekeeping were right infront of ours. 2 of them took literally 4 mins to mop the kitchenette and living room floor. Thats it. What can i say. You got a nice beach front location with family friendly facilities, but basic hygiene and cleanliness ? Definately will not be recommending this to anyone. I still could not believe that we stayed in Furama!
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 7 Nov 2022
Dear Ms. Yuliez S, Warmest Greetings from FuramaXclusive Ocean Beach Seminyak. Thank you very much for sharing your recent stay with us, It's really mean to us. First of all we do apologize for all the inconveniences you have had during your stay and thankyou for bringing this case to my attention and we are really do take seriously for this comment. Hope we can improve our products and services continuously. Wishing you had a wonderful stay in Bali and We do look forward to welcome you again very soon. Sincerely, I Gusti Agung Eka Murthi General Manager
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This has to be the best value for money beachfront hotel in Bali. Rooms are apartment styled and a little dated but spacious and clean. We were on the second floor in a 1 bedroom 2 bathroom apartment with ocean views. The room was enormous.I surf and there was a great little break right out front. The staff here work hard for you and are fantastic. But remember this is Bali and you have to go with the flow. Pool area caters for youngsters and is family friendly. In the foyer the information desk offers the same exchange rate as the best bank rate transportation and bike rentals. Restaurants everywhere as well as convenience stores. Awesome location.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip:Busy area in the evening with local vendors and traffic but all adds to the spice. Everything at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 28 May 2024
Dear Mr. Gary Bagus, Greetings from FuramaXclusive Ocean Beach, Seminyak. Thank you for sharing your wonderful experience during your stay. We're glad that you found your room to be great and that the services as well. It's fantastic to hear that you had a positive experience with us. We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests. It means a lot to us that you had such a positive experience and We truly appreciate your kind words and your support. Thank you for choosing our hotel as your accommodation during your visit. Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon. Sincerely, Gusti Murthi General Manager
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When booking with Agoda the hotel shows included 'Kid Club' and 'Internet'. The internet went out many times each day we were there (4 nights). Also the Kid Club was not included and was a separate place that required us to pay each time we visited. The hotel even went as far as to show the Kid Club in their included facilities photos (half a dozen photos of the place) which led us to believe it was part of the hotel. I would have simply stayed somewhere else and visited the club if this was the case. Furthermore, they did not clean the room every day...normally I wouldn't mind but for a place on the beach that gets dirty it was a huge oversight on their end.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Their pictures are not accurate. Internet doesn't work.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FuramaXclusive Ocean Beach, General Manager at FuramaXclusive Ocean Beach
Responded 1 Oct 2024
Dear Scottb02201KB, Warmest greetings from FuramaXclusive Ocean Beach Seminyak! We apologize for the inconvenience and would like to clarify that the children's playground is chargeable, as advertised. After investigating with our housekeeping department, they have confirmed that room cleaning was performed on the next day of your arrival, and the day after. However, the room cleaning was refused on the next day. We then conducted room cleaning on the following day. We understand that there was an issue with the internet and our IT technician has since fixed the problem. Our manager attempted to meet you in person to extend an apology, but unfortunately, we were unable to reach you. We sincerely apologize for the inconvenience and any disappointments experienced during your stay. Thank you for bringing this to our attention. We take all feedback seriously and use it to improve our services. Thank you for choosing FuramaXclusive Ocean Beach Seminyak and we look forward to welcoming you back in the near future. Sincerely, Gusti Murthi General Manager
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I was staying in 1 bedroom Suite and it was beyond my expectations. Every room has a balcony. Big living room, dining table with complete dining set, big refrigerator and also they put an extra 1L mineral water with additional charge, that’s perfect so I wouldn’t go outside to buy more water. The bed, the room and the toilet all are clean. A little problem to be fix that the main door in room 429, sometimes it’s stuck and find it hard to open. Kiddy pool with slide are my kids favorite, lovely place. Last, Thank you for the complimentary cake upon my arrival. 5 star for this Hotel. Will comeback for sure!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Legian area.
PRICE RANGE
$82 - $117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
o-ce-n bali by outrigger hotel legian, legian outrigger
FORMERLY KNOWN AS
O-CE-N Bali
LOCATION
IndonesiaBaliKuta DistrictLegian
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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