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4.0
#54 of 130 hotels in Lonavala
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
• The whole hotel is WI-FI zone • 24 hour room service • Laundry service • Direct dialling facility • Tea/Coffee maker in the room • 24 hour hot & cold water • Travel assistance counter • Airport transfers (on extra cost) • Doctor on call • Satellite channels on an LCD TV • All rooms are air-conditioned • All major credit cards accepted • If any extra that is on actual
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Hindi
Location
CTC No - 163, Ward B, Old Mumbai-Pune Highway opp Mulakat Hotel, Lonavala 410401 India
Hotel Grand Visava
59 reviews
Getting there
Somewhat walkable
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Was in this hotel for 2 nights. The hotel management kindly accommodated a reschedule and extension of my earlier plan . The hotel is centrally located, has a good restaurant, a games room, a spa and gym. Had a very comfortable stay. The room was quite spacious with a comfortable bed, though the bathroom was bit small and cramped. Both the non-veg and veg restaurant served very good tasty food . The swimming pool also looked nice though we did not use it. The hotel also arranges car for local sightseeing or transportation to other places like Mumbai, Pune
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went in for a 1 night stay. Starting with the rooms , we had booked a premium room with a Queen sized bed .The room was pretty well furnished and maintained along with good quality AC .It had all the basic amenities that you would normally get with a hotel room . The hotel has two restaurants , one with veg/ non veg options (Garam masala ) and another with pure veg option ( Revanta ) .We went to Garama masala for lunch and found the taste of the food to be very good.Only point to ponder was the Rate vs Quantity aspect .We did not find the quantity of food provided to be fair justice for the price asked . The property has a pool which is not too big and not too small ,at the back side of the property with a children's play area .There was also a nice big Lord Buddha statue for the photogenic public . The biggest plus we found with the stay was the Saturday night live orchestra which was organised .Spent a peaceful and melodious night with beautiful singing and music , big kudos to the artists performing the show . The breakfast was a pretty normal Indian type breakfast , wherein there is a scope of improvement.People need to downsize their expectations and options about the breakfast. Overall we had a pleasant stay at the property without any major complaints.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location: This hotel is situated in the main road, which makes it easy to find. Main attractions of the city are close by. Also, there are a number of restaurants and chikki centers within 1km range, however, this part of town gets really crowded and faces a lot of traffic jams. Facility: Ample parking space. Good reception area. Restaurant has good seating arrangements. Swimming pool is medium sized and clean. Spa center also looks good. Games area is fine, but pool table, foosball table, air hockey table are in poor condition, which should be well maintained. Gym is also poorly managed. Hospitality: staff is courteous and helpful. They try to solve the issues as soon as possible. Room: ours was a twin bed room, it was neat and clean. Bathroom was also tidy, however, there was some strange smell which they failed to rectify because as per them, they received too much guests socit was not able to do so. Also, absence of fridge in hot summer days was a huge disappointment. Pillows were too big for a normal person to relax and sleep. Food. Breakfast spread was good and tasty. I had boiled eggs, egg bhurji, cut fruit, sheera and tea. Main course looked a little costly, so we decided to skip it.
Overall a good experience despite few lows.
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Date of stay: April 2022Trip type: Travelled with friends
Room Tip:Â Check washrooms before finalising rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel left a bad taste on our departure and thus the poor rating. They accommodated our requested of rooms with a view. To begin with when we arrived in the afternoon and sat in the restaurant for evening tea… we requested a tea pot with ginger and cardamom. To our surprise… we got boiled water, milk , sugar … separate. That too after a wait of 40 mins. The girl who took the order blamed the kitchen, the maitre d blamed the girl. Funny and bad! The bar upstairs is empty… with sharp edged table that tore my dress. He did not have whiskies neither wanted to take corkage. The spa is worse… no pressure no hot water no sauna and no music.. no relaxation. So we had already called beforehand and asked for 12 noon check out, received a confirmation from Siddhi (receptionist). 11:15 am the phone rang in the room and a guy with a coarse voice started asking us to vacate the room… he said ‘It’s 11:15 … u have gone above 15 mins. Leave the room now’. We told him that it’s already been spoken multiple times that we will leave at 12 noon and the guy just did not listen. He said ‘I am the senior.’ The conversation got so heated that we said once we come down we will discuss the extra cost for the so called delay! And to our surprise when we went down, Siddhi was alone at the front desk and all she did was apologise. Mystery senior man who spoiled the whole experience. We will not be going back to this place. It is well located but service needs massive improvement as it is inconsistent. Sometimes it is great sometimes it is worst. Pillows are too fluffy and rooms are clean.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Service is a concern as it is not consistent.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is for all those people like me who dnt get bookings in good hotels and finally land up in mess hotel like grand visava as I did. Hotel ambience average food below average staff courtesy in minus. Absolutely insensitive staff, lethregic management. This is honest review. We spend our hard earned money on vacations. Spending on such hotel is waste of pur money.
Just a note of caution.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pankaj Nemade, General Manager at Hotel Grand Visava
Responded 28 Jun 2023
Hello Neha, I am extremely sorry for the inconvenience caused to you at our property. This message is not a justification but a sincere apology. We had rented our property to Rrichmond Hotels and they have degraded our name and property. I request you to visit us once again as we have improved on our infrastructure and more on our services. Please do consider this and I hope to change your view about Hotel Grand Visava!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a day and it was a good experience. The room service was good they do have a good breakfast buffet.
It is near to railway station, bus stand, and it is in the center of the city.
The hotel staff are humble are good at hospitality.
However, the dining tables in the restaurant need a overhaul and they need to be fixed.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 2 nights in grand visava hotel, lonavla. It was good time for us staying in this hotel. Rooms are very good maintained. All staff in this hotel are really very kind and generous. We had good hospitality. Breakfast included is very good. Food is good but very costly.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
i stayed here from 29th to 31st July 2017. hotel is very good . bad part is smoke evolved in the kitchen on ground floor spreads in the whole hotel making it un- hygenic. i stayed in rom no 206 where through out night noise of sort of motor running off/on automatically went on. breakfast was quite good. room service was just ok. bottled soda( small bottle) was invoiced rs 115. mrp of sealed Duke brand soda was rs 15 only. their restaurant was found empty all the time which raised doubt and we took dinner outside. no doubt ranking no 1 given by trip advisor to Restaurant Radha Krishan turned out to be true. their food was awesome. lonavala has few points worth seeing but two days are more than enough for this tiny place.
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Date of stay: July 2017
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â always choose room away from kitchen,generator, water electric motor pump,away from road facing side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family of 10 pax visited this place for lunch. Restaurant was not crowded at all. Locating Entrance to Restaurant which is on first floor, it self is a task. We ourselves have to connect tables as waiters were just watching and didn't help. We ordered mix of veg & nonveg dishes. Food was Served after lot of follow up. Quality was not up to mark but we were hungry.Roti & parathas has to be snatched as supply was poor. Finally we got up without having deserts. Manager was not at all bothered when we wanted to share our experience. All in all, visit this place only if you have no other choice.
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Date of stay: May 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was at the restaurant for dinner and first of all, they do not serve non-vegetarian food and have another section on another floor for nonvegetarian food. Then the food quality was very bad and the food did not taste very good. I will not even come here to eat even if it was the last place on earth.
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Date of stay: January 2018
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Lonavala area.
PRICE RANGE
$67 - $127 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictLonavala
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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