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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1417)
Room & Suite (537)
Pool & Beach (91)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Park Vista a DoubleTree by Hilton is known for spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the city of Gatlinburg, each guestroom has a private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions downtown Gatlinburg has to offer. If your adventures include a visit to Dollywood or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen TV, refrigerator and WIFI access. Other amenities include: In-room Dining, Business Center, Complimentary WIFI in public areas, Indoor Pool, Arcade & Fitness Center. Enjoy your favorite beverages and appetizers in Firefly’s Patio Lounge, or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily.
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Property amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
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Hotel deals
3,775Reviews
1,810Photos
53Q+A
100Room tips
Traveller rating
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Popular mentions
Nice pet friendly hotel.Great View of the Mountains, from the room Courtyard nice view of Gatlinburg. access to the city and all the shops & restaurants from the tram that stops at hotel front door very small fee.
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Response from Martha W, Exec Admin Asst to GM at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Responded 2 days ago
Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review. We are delighted you had a good experience and look forward to hosting your next visit to the Smokies!
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Hotel's Favourite
First impressions are everything & I know great impressions are made when you drive up and your hotel has its own road lol. I forsee problems with the steep slope of the driveway in the winter with snow, but that was not a problem for us. We checked in right around 5 and there
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Response from DavidM24504, Director of Revenue at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Responded 6 Dec 2018
Thank you so much for your review. We're so glad you had a great time and we were able to turn your first impression into an enjoyable stay. We look forward to your next visit!!!
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Stayed here for New Year weekend. Hotel is atop the Mountain with beautiful views. Lobby is warm and inviting...well designed and beautiful. Elevators are a bit slow but not to the point of aggravation. We had the breakfast buffet one morning and it was just ok. Scrambled
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Response from Martha W, Exec Admin Asst to GM at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Responded 2 days ago
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with breakfast, cleanliness, service and hospitality. We look forward to your return visit in July so we may better demonstrate the complete quality stay you expect and deserve. If we may be of any additional assistance or if you would like to discuss your stay further, please feel free to contact our offices directly.
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We were in town for a soccer tournament and this was the team hotel. The views were amazing and it was nice that the hotel was a bit separated from the hustle and bustle of the main streets. With that being said, even though it was separated, it was still within five minutes
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Response from Martha W, Exec Admin Asst to GM at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Responded 2 days ago
Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review. I apologize that the high winds up here on the mountain disturbed your sleep during your visit. We are delighted you otherwise had a good experience and look forward to hosting your next visit to the Smokies!
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I cannot say enough good things about my experience at Park Vista. My husband and I stayed from 1/4-1/7 with our Scottish Terrier and had the best time. The young gal checking us in was very sweet and informative, and before you knew it, we were up enjoying our view from our
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Response from JenniferJ3699, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Responded 3 days ago
Thank you so much for your wonderful review. We are so very pleased that you enjoyed your stay with us and we are passing along all of the beautiful compliments you have extended to our team. We cannot wait to welcome you, your husband, and your Scottish terrier back in the future!
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Fog on the mountains
Photo provided by managementPark Vista - DoubleTree by Hilton Hotel - Gatlinburg
Guest room
Photo provided by managementPark Vista - DoubleTree by Hilton Hotel - Gatlinburg
Guest room
Photo provided by managementPark Vista - DoubleTree by Hilton Hotel - Gatlinburg
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123456108
Is there a height minimum for your waterslides? What is the indoor pool heated to in the winter? Thank you!
there are two slides and i dont think there was a height posted the only thing is there is no diving plat form. the pool is heated to a nice temp it felt great.
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How warm do you keep the pool in the winter?
It was warm for us and I don’t like cold water.
1 vote
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how many floors are there?
When we stayed there we were on the 14th floor. I think there is 15 or 16.
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Room with best view
The PV is on top of a mountain. You can request mountain or city views. If city, the lights at night are lovely and you can still see mountains beyond the city in daytime.
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How late is the pool open?
Our pool is open 6 am until midnight.
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12345611
"All rooms have great views, but the higher you go the better."
"partial view and full view of mountain may not make any difference if you are saving few 10s of dollars"
"As for a view of the mountains"
"Don't pay for Mountain view, all the rooms have a view."
"We stay on the upper floors for the best views of the mountains."
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12345620
PRICE RANGE
US$99 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park vista resortpark vista motel gatlinburg tnpark vista gatlinburgpark vista hotel tenn
LOCATION
United StatesTennesseeGatlinburg
NUMBER OF ROOMS
300
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