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Holiday Inn Club Vacations Smoky Mountain Resort

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404 Historic Nature Trl, Gatlinburg, TN 37738-3300
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$174
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Free cancellation until 30/01/22
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US$174
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Free cancellation until 30/01/22
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (372)
Room & Suite (281)
Pool & Beach (42)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Club Vacations Smoky Mountain Resort
Updated 21/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 72 hotels in Gatlinburg
Location
Cleanliness
Service
Value
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Holiday Inn Club Vacations Smoky Mountain Resort is in the heart of it all. This popular and easygoing family resort offers the perfect location, as well as an array of on-site amenities such as indoor and outdoor pools, hot tubs, fitness center, billiard room, an activity center, and more. Relax in a spacious hotel-suite/condo-style villa with extra living space, a fully equipped kitchen, free Wi-Fi and parking. Explore Gatlinburg with mountain hiking, white water rafting, and 1,300 feet aerial rides above the city, with fun for the whole family. No matter what you’re looking for, Smoky Mountain Resort is the place to be!
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Property amenities
Free parking
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Vending machine
Business Centre with Internet Access
BBQ facilities
Convenience store
Indoor pool
Outdoor pool
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
ATM on site
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Seating area
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Private bathrooms
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English
1074Reviews44Q+A100Room tips
Traveller rating
  • 665
  • 221
  • 83
  • 34
  • 71
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Popular mentions
Kristian R wrote a review Nov 2021
1 contribution1 helpful vote
Signed up for the $200 4 days 3 night package with club vacations. Booked the dates for our stay over the phone for this location. Come the night before our stay I call to confirm everything was still good for our stay, I was informed for the first time those dates weren’t available!! After a long phone call I was simply told there was nothing they could do and I should of received some kind of notification telling me those dates were kicked back as not available anymore. Meanwhile we are all packed up, dog boarder is booked and paid for, taken a week off from work and our excitement for a family get away crushed. Not once did I receive anything stating those dates were no longer available after booking our stay. Not a phone call or email. I have never experienced anything like this before and will never use Club Vacations in the future,
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Date of stay: November 2021Trip type: Travelled with family
1 Helpful vote
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Response from HIClub Counselor, Owner at Holiday Inn Club Vacations Smoky Mountain Resort
Responded 7 Nov 2021
We’re sorry to hear about the disappointment regarding your package for Smokey Mountain Resort. If you wouldn’t mind sending us a private message with more details and package ID. We would be glad to have a member of our team reach out to you. We hope to hear from you soon.
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chadhil wrote a review Nov 2021
Michigan13 contributions11 helpful votes
This is a nice resort in a good location. The room was clean and we had a nice view. The staff was very friendly. Check in was a mess, we got there about 15 minutes early and after getting through check in our room was not ready for about 45 minutes. We had to do a 1 hour timeshare presentation, we are already owners so we thought no big deal. Our appt. was at 8:30am. We were told to be there 15 minutes early, and we were, at 8:45 they came and got us for our presentation, by then we had already decided that they did not care about our time and we were going to decline any offer they had.
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Date of stay: October 2021
Location
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Response from HIClub Counselor, Owner at Holiday Inn Club Vacations Smoky Mountain Resort
Responded 3 Nov 2021
Our guest experience is priority and we’re sorry for any shortcomings encountered during your stay. We’d love to have you back at Smoky Mountain Resort! Thank you for your rating.
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Peggy S wrote a review Oct 2021
Boston3 contributions
Booked one of their mini vacations. We are owners in the resort. Was not told our reservations were at a Holiday Inn Express in Pigeon Forge until they called to confirm our reservations. Told them we needed a handicapped room as my husband’s right leg and hip have been amputated. They said they would request that but could not guarantee it. We have an owners meeting at 9:00 the morning after we arrive at the resort in Gatlinburg. Traffic is terrible between to the two locations. It’s 10.6 miles and takes an hour and 20 minutes. I asked what would happen if we were late getting to the meeting. Response was we would be considered “no shows” and charged $99. This is a scam!! Don’t get involved! 😡
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from HIClub Counselor, Owner at Holiday Inn Club Vacations Smoky Mountain Resort
Responded 24 Oct 2021
It’s always our aim to make sure guests have a positive experience and we hate to hear this did not ring true to your recent stay at Smoky Mountain Resort. All feedback is appreciated, and we thank you for sharing your rating with us.
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lleestmarnccm wrote a review Sep 2021
Fond du Lac, Wisconsin1 contribution
Very nice room & accommodations, friendly staff. Gatlinburg was great & the Smokey Mountains were awesome! Should be on everyone's bucket list! We would return to this facility if the opportunity was available.
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Review collected in partnership with RCI
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Social Media, Owner at Holiday Inn Club Vacations Smoky Mountain Resort
Responded 25 Sep 2021
Five-star vacations are what we strive for at Smoky Mountain Resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the rating!
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William W wrote a review Sep 2021
Milan1 contribution1 helpful vote
Pre-COVID, we (2 senior citizens) bought a package to be used in the Smoky Mountains. When COVID came, the dates for using the package were extended a number of times, which we appreciated. We then were told that we needed to use it by 12/31/21, so, with COVID rates declining, booked a fall color trip to the Smokies at the Glenstone Lodge. Now COVID rates have risen drastically due to the Delta variant, and Glenstone Lodge informed us that they do not require employees to be vaccinated, nor to wear masks. Unbelievable. I called Holiday Inn Club Vacations and was told that Holiday Inns have to follow the guidelines of the state, which is not true. Many companies which operate across state lines are mandating vaccinations for their employees. Holiday Inn should be ashamed. They said that we can extend till 2/22, but that does not help, as we are looking for a safe environment, which this is not. We cancelled and lost our money. It is better to lose money than our health, or the health of our grandkids who we are with frequently and who are too young to be vaccinated. Stay away from places that do not care about your health.
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Date of stay: September 2021
Service
1 Helpful vote
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Response from Social Media, Owner at Holiday Inn Club Vacations Smoky Mountain Resort
Responded 4 Sep 2021
We're sorry that you were not comfortable traveling during the time of your booking. We sent you a private message and would like to connect with you about your vacation package. Thank you for sharing your comments.
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PRICE RANGE
US$179 - US$480 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn club vacations gatlinburg-smoky mountain hotel gatlinburg
LOCATION
United StatesTennesseeSevier CountyGatlinburg
NUMBER OF ROOMS
108
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Frequently Asked Questions about Holiday Inn Club Vacations Smoky Mountain Resort
Which popular attractions are close to Holiday Inn Club Vacations Smoky Mountain Resort?
Nearby attractions include HeadCase Escape Adventures (0.5 km), St Mary's Catholic Church (0.2 km), and Nantahala Outdoor Center (0.4 km).
What are some of the property amenities at Holiday Inn Club Vacations Smoky Mountain Resort?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and free parking.
Which room amenities are available at Holiday Inn Club Vacations Smoky Mountain Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Club Vacations Smoky Mountain Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Holiday Inn Club Vacations Smoky Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Club Vacations Smoky Mountain Resort?
Conveniently located restaurants include Cherokee Grill, Crocketts Breakfast Camp, and Log Cabin Pancake House.
Are there opportunities to exercise at Holiday Inn Club Vacations Smoky Mountain Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Club Vacations Smoky Mountain Resort located near the city centre?
Yes, it is 0.7 km away from the centre of Gatlinburg.
Are there any historical sites close to Holiday Inn Club Vacations Smoky Mountain Resort?
Many travellers enjoy visiting Noah Bud Ogle Cabin (3.7 km) and Historic Ogle Log Cabin (0.9 km).
Does Holiday Inn Club Vacations Smoky Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Holiday Inn Club Vacations Smoky Mountain Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.