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Candlewood Suites Vancouver-Camas, an IHG hotel

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2010 SE 192nd Ave, Vancouver, WA 98683-9505
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$146
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Free cancellation until 09/12/21
Booking.com
US$146
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Free cancellation until 09/12/21
Trip.com
US$129
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Free cancellation until 15/12/21
CandlewoodSuitesUS$146
Hotels.comUS$146
PricelineUS$146
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (57)
Room & Suite (51)
Business Centre & Event Rooms (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Vancouver-Camas, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 32 hotels in Vancouver
Location
Cleanliness
Service
Value
Sit back and relax in our brand new Candlewood Suites located in east Vancouver just north of the Portland International Airport, Candlewood Suites Vancouver-Camas is conveniently located within walking distance to great shopping and dining. Corporate travelers can enjoy a short commute to many of Vancouver's and Camas' largest businesses. Stay connected in comfort in every suite with complimentary high-speed internet, flat-screen HDTV, microwave, full-size fridge and sitting areas. Our on-site gym can help you unwind after a long day at the office. Stop by the Candlewood Cupboard for all your food items.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
62Reviews2Q+A7Room tips
Traveller rating
  • 34
  • 14
  • 8
  • 1
  • 5
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Popular mentions
tropicalsunshinegirl wrote a review Aug 2021
The Dalles, Oregon6 contributions2 helpful votes
We stayed at this hotel for one night for convenience in addition it appeared to be a brand new hotel. Initially we were happy with the room and the kitchenette. UNTIL we found DRUG paraphernalia in one of the cupboard while trying to make a pot of coffee the next morning. We notified the front desk, showed them the picture asked them to warn the housekeeping staff and asked for compensation. 20 bucks was the amount they discounted. Unbelievable. This situation could have had a much different outcome had there been fentynal or something else.
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Date of stay: August 2021
Cleanliness
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IamAReviewerr wrote a review Jul 2021
IamA3 contributions2 helpful votes
+1
What would have made this stay better was... Give us the room that we reserved that was on our confirmed reservation instead of lying and saying we didn't reserve it. Fix the majorly damaged wall behind the recliner where the recliner hits the wall and the foot-long ripped box spring. Check and make sure that the protective plastic on the coffee cups isn't ripped so they're sanitary. Filthy black marks on the ends of the paper towel rolls. No hair conditioner in the shower dispenser. Fix bathroom fan that doesn't run. Change bathroom light over vanity that is so dim you can hardly see. Clean dirty walls. Water runs out from handicap shower all over bathroom floor because the shower floor is higher than bathroom floor. Completely chipped toilet lid. Brand new hotel and it already looks rundown. This was a very uncomfortable stay and we won't be back. Will not recommend to anyone. Another thing that would not be helpful is if I receive a boilerplate response.
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Date of stay: June 2021Trip type: Travelled on business
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NW Native wrote a review Sep 2020
1 contribution
At this point, I have visited with no less than 3 hotel staff and 5 guest relations. I have not been called back - not once - by any of the staff at this location - even the Manager. I do hope that the owner reads this review. Complaint - limited sleep for my wife and I due to dogs barking and twice dogs fighting in the hallway late and night and early in the morning - I canceled and six-night stay after one night and after much time spent planning this as a result of being put on first level alert due to the fires. First call - I called the front desk and was informed that they would check to see if they could move us. It was already 10:30 at night and after listening to the dogs' bark for over two hours so far. No effort made by staff to come to our floor or call the folks in their room to keep the dogs quiet - no less than two dogs near us. This continued for almost the whole night and did not stop until the very early hours in am. We decided to leave after only one night of our 6 night stay, and I informed front desk attendant about why we were cutting short our stay. No effort was made to make things right or inform the manager about our concern - nothing. What did happen is that I was told that I needed to call IHG to have my points credited back for the nights I did not stay. The front desk did not offer to immediately credit back for nights not stayed- she did not even know how to go about this?? I had to call IHG directly to get my points back. I have not received a follow-up call by the manager to make things right. She did offer, indirectly via IHG guest relations, a $25.00 credit for an original six-night stay - what a joke and insulting to boot. My company is a Global Company that lists IHG properties as a "Most Preferred" hotel, and I usually stay at Holiday Inn Express & Suites, Staybridge, etc.. I have stayed and dozens of hotels and never treated this way as a guest, and I will never stay at this location again. I absolutely advise that you do not either. Reason for Visit:Fires in the area - Travel Tips:Do not stay here ConsStaff, poor guest relations, terrible customer service, poor management follow up
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Date of stay: September 2020
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Do Not Stay at this Location - Traveler beware
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Response from IHG Service, Owner at Candlewood Suites Vancouver-Camas, an IHG hotel
Responded 27 Sep 2020
Hi NWFAN4mylife, I'm glad you choose our hotel for your visit to Vancouver. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with your stay, mainly with the sound insulation and staff service. I can see these dampened your visit. Trust that I alerted our management about this so we can make the necessary changes to better our service. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein D Case Manager IHGService
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Emma N wrote a review Aug 2020
Appleton, Wisconsin8 contributions2 helpful votes
In the many times I have been a guest at a hotel, I have never been treated as poorly as I was at the Candlewood Suites. My husband I arrived around 6:30 p.m. and stood at the front desk for more than five minutes while the employee sat in the break room within our sight. She glanced at us more than once as she ate her dinner and not once did she get up to greet us. I had to leave the lobby and find the courtesy phone to dial the front desk in order to get her attention. When she did stand up, she didn't welcome us and only asked for identification and payment, slid us a key and went back to the break room. When we got into our room, we noticed paneling missing from the moulding on the bottom wall, the conditioner pump was completely empty in the shower, we were only given two full-sized towels and the coffee maker had an old, used coffee filter from previous guests. If I could give any advice to those looking to stay in Vancouver, it would be spend the extra $30 and stay at the Hampton Inn on Olympia Drive. You will actually be treated as a valued guest there.
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Date of stay: August 2020
Value
Location
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Response from IHG Service, Owner at Candlewood Suites Vancouver-Camas, an IHG hotel
Responded 8 Sep 2020
Hello Emma N, Thank you for choosing us and for taking the time to leaves us a review of your most recent stay. We want you to feel at home and at your best when you stay with us. However, I'm sorry to read this was not the case on your stay due to the issues encountered with the service provided by our staff, the room allocated, and limited amenities. I have made the hotel management aware of your concerns and I'm confident that necessary steps will be taken to ensure we avoid similar situations from happening again. Please know that I also sent you a private message to get more details. We appreciate you letting us know about your experience and we hope that you give us another try to show that your unsatisfactory stay was an exception! Many thanks, Jonathan A Case Manager IHGService
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Michael K wrote a review Oct 2019
7 contributions7 helpful votes
Conveniently located for visit to Vancouver/Portland area with free parking and less than $100/ night! Near hiway 14 provides quick access to regions highlight north, south, east and west of the Columbia River. Very comfortable, clean and friendly service.
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Date of stay: October 2019Trip type: Travelled solo
1 Helpful vote
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PRICE RANGE
US$89 - US$152 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonVancouver
NUMBER OF ROOMS
83
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Frequently Asked Questions about Candlewood Suites Vancouver-Camas, an IHG hotel
What are some of the property amenities at Candlewood Suites Vancouver-Camas, an IHG hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Vancouver-Camas, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Candlewood Suites Vancouver-Camas, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Vancouver-Camas, an IHG hotel?
Conveniently located restaurants include Roots Restaurant and Bar, MOD Pizza, and Di Tazza.
Are there opportunities to exercise at Candlewood Suites Vancouver-Camas, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Vancouver-Camas, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Vancouver-Camas, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Vancouver-Camas, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Candlewood Suites Vancouver-Camas, an IHG hotel?
Many travellers enjoy visiting Columbia River Highway (13.0 km), Fort Vancouver National Historic Site (14.4 km), and Officers' Row (15.3 km).
Is Candlewood Suites Vancouver-Camas, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.