Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
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Extended Stay America Jacksonville - Salisbury Rd. - Southpoint

Traveller (54)
1 Bedroom Suite - 2 Queen Beds
Room & Suite (35)
Bathroom (12)

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Avg. $147 /night, 2/14 - 2/15
$158
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$141
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$124
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About

#123 of 150 hotels in Jacksonville
3.6 of 5 bubbles
Location
3.0 of 5 bubbles
Rooms
2.5 of 5 bubbles
Value
2.8 of 5 bubbles
Cleanliness
3.1 of 5 bubbles
Service
3.4 of 5 bubbles
Sleep Quality
Welcome to Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint! We are the perfect location for business travelers, students, tourists and those relocating to the Jacksonville, FL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-95. From our location, you can easily visit local attractions such as the Jacksonville Zoo & Gardens, Atlantic Beach, the Museum of Science and History and the Cummer Museum of Art and Gardens. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities to make you feel at home. All our spacious suites feature amenities like fully equipped kitchens, free grab-and-go breakfast, free wi-fi and plenty of space to work, dine and relax. We also offer on-site guest laundry, a swimming pool and pet-friendly rooms. Here at Extended Stay America, genuine care is who we are. Book your stay with us today!
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
English
Hotel links

Location

4693 Salisbury Rd, Jacksonville, FL 32256-6129
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
Jacksonville Intl Airport
29.2 km
See all flights
St. Augustine Airport
41.2 km
See all flights

Reviews
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Detailed Reviews
Mar Rob wrote a review Feb 2021
4.0 of 5 bubbles
This venue is located just outside of a wonderful, outside shopping mall. The good vibes of the neighborhood are reflected in this property. Whenever I am traveling with a crew-this location is the place to stay to house a bunch of folks comfortably at a fantastic rate.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 27 Feb 2021
Marlo, thank you for reviewing your recent stay at Extended Stay America. We love knowing how pleased you were with our location and appreciated the easy access to the shopping mall. Also, it is our goal to deliver a great value at a fair price, and we like hearing that we have accomplished just that. Thank you once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
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Caryn M wrote a review Sept 2021
+1
2.0 of 5 bubbles
I have stayed at extended stay hotels many times. These pics show a broken pull out couch, a stained toilet, a dented and disgusting refrigerator, a really gross office chair and holes in the couch cushions. And, the floor was sticky. Unfortunately it was the only available room that would fit three adults so we chose to go to a different hotel.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 30 Sept 2021
Thank you for evaluating your stay with us. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and with our pest control provider to make sure we prevent such reoccurrences. We will also share your comments with our maintenance team regarding the issues you outlined and make sure the problems are fixed immediately. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
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Prentice H wrote a review Feb 2016
Sandy Springs, Georgia
2.0 of 5 bubbles
When I say that for the traveler who has to budget, this is the reason why we spend the few extra bucks to stay at other locations. I pulled the bed out for my son to sleep on and before we started to put the sheets on the bed, I took a closer look at what was little black dots or so I thought. Well, upon closer look it was truly discovered that it was mice droppings. I had my son just sleep with me and hes not little. Well, to say the least I did not want to have to tell it but I know thats something that needs to be address. As far as the way it looked on the inside for the lower budget hotel I must say it was pleasantly surprising how it looked. But I was told that they had done some renevation recently. The young man at the front desk was nice that checked us in.
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Date of stay: December 2015
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manager_11525, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 16 Feb 2016
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. I am grateful for the feedback you provided so we are able to continually improve our hotel. Please feel free to contact me directly, at jak@extendedstay.com, with any additional comments or questions. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
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Anthony R wrote a review Feb 2023
1.0 of 5 bubbles
Reserved 7 double rooms for a Friday but the rooms were booked for a Thursday. Thankfully I caught the mistake and called back that Thursday and they changed it to Friday but increased our rates by almost $30 per room. I had to go all the way up the line and have my original call reviewed to get our original rates.
Once we showed up on Friday, two of our seven reserved rooms had been given away. They gave us two single rooms instead but the first single room was already occupied. We were given another single room but that room had bug beds. Another one of our rooms had a broken bed that was not possible to sleep on, another room had no blankets or sheets.
We used a credit card authorization form through a university to pay for the rooms but I used my personal card to hold the rooms. I was promised that the university card would be the card that would be charged however I was charged to my personal card for 7 rooms- each room costing over $30 of the price agreed upon. I asked them to refund me and charge correct rates to the university card and they said no.
The following Monday I called and spoke with the assistant general manager. She told me that all of this was not her problem and that I needed to take it all up with booking.com. This made no sense as I've never used booking.com for anything in my life- everything I ever did in regards to these rooms was directly with Extended Stay America.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 23 Feb 2023
Dear anthonyrN2256JG, We apologize for the inconvenience you encountered with your group's reservations and for the difficulties upon arrival. Providing clean and comfortable accommodation is one of the top priorities, and we are reviewing this incident with our team members to see what went wrong and how we can handle such situations better from now on. If we can be of assistance while we are investigating, please do not hesitate to reach out to us. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
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christy j wrote a review Apr 2021
1.0 of 5 bubbles
The place is horrible. The front desk lady that was on duty when we arrived was super nice and friendly. People were loitering around everywhere, not family friendly at all. Upon entry to the room it was dirty, couch was ripped, stains on everything, the shower nor the toilet worked. I explained the situation to the front desk and received a full refund bc i would have rather slept in my car
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 24 Apr 2021
Thank you for the feedback regarding your recent stay. We regret not meeting your expectations and apologize for the cleanliness issues you encountered as well as for the concerns you had with your room. We will share your comments with our housekeeping as well as our maintenance teams and take steps to ensure we prevent such reoccurrences. We will certainly make improvements in the areas you found to be unsatisfactory. Thank you again for your comments. Sincerely, Hotel Management
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Jon Doe wrote a review Sept 2020
1.0 of 5 bubbles
Starting out the front desk woman (of whom is a racist) could not get my check in bill correct she over charged me by 300+ dollars.... it took a manager fixing it

The furniture in the room was all loose and carpet was stained.

The day time woman wearing a green sweater and green face mask is rude as all be--- any complaint against her and the manager will defend her to the death. This hotel is poorly run and managed. Everythign is dirty and they never have any linens to switch out. When you ask for any type of kitchen supplies everything is rusty or wobbly.

A night in jail is better than a night at this hotel.
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Date of stay: August 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 4 Sept 2020
Thank you for your review. We sincerely apologize you did not experience the best from some of our associates at the front desk and regret that compromised your stay. Your feedback has been discussed with our team to ensure this is not repeated. We are also sorry for the difficulties you had in your suite. We have shared your comments with our maintenance and housekeeping associates to address the problems you outlined. Sincerely, Hotel Management
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Ronda wrote a review Dec 2022
5.0 of 5 bubbles
The manager Latina and her staff are super friendly. Since I’ve gotten here they have been attentive. Customer care, compassion, and quality are top tier. Convenient and safe area of town. Retail and grocery stores are less than 5 miles away.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 6 Dec 2022
Dear Rrondat, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to be your hotel of choice whenever you visit the area. Sincerely, Hotel Management
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Ashley M wrote a review Aug 2020
5.0 of 5 bubbles
i had a wonderful experience at this specific location. for one the maintence guy Mr. William does a phenomenal job of keeping the propery clean and neat. i have watched a fellow coworker of his by the name denice treat him like trash (throwing the keys at him when he asked for them). rumor has it that he is the best maintence guy this place has had in a while ,he deserves a raise. some tenants(blk male) were smoking weed outside when Mr. maintence guy asked them to smoke away from the building they were so disrepectful they got up while walking away they threw trash on the ground. i hope he gets recognized .ill be back every other weekend with my parents
thank you for your hospitality mr. William
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iResponze Alerts, Agency / Consultant at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 13 Aug 2020
Ashley, we are flattered by your very kind review of Extended Stay America. It was a delight to know you had a comfortable stay and that you were highly impressed with the service provided by William. Special thanks on behalf of him for highlighting his efforts. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
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Brittany M wrote a review Jan 2019
Albemarle, North Carolina
+1
1.0 of 5 bubbles
If I could give them a negative I would!!! Our group booked 6 rooms for a stay one night before our cruise on Jan 4-5 and my stepfather woke up w whelps and bites. After looking around the room there were TONS of roaches in the corners of the room and my uncle killed one on the bedside table. They gave us another room and as soon as we walked in there was one roach in the kitchen and one in the bathroom. We refused to stay and had to go across the street to Country Inn. (Had to pay another $300 to sleep somewhere clean) I called and made a report at corporate guest services and they said they would email a response. After I got off my cruise I called back to corporate guest services since I had not received an email response. She pulled up our complaint and stated that not only would they not reimburse, they were going to charge us a $200 smoking fee bc they smelled “weed” and found blunt wrappers in the room. Mind you, we love Jesus and don’t even smoke cigarettes or drink alcohol and we have 4 small kids. The lady reported that the GM and DM rounded in the rooms and confirmed the weed smell and blunts. Little did we know that while we were in the cruise they had charged us the $200 smoking fee and there was nothing we could do about it. We have lots of pix and videos of how dirty the rooms were and how bad the bugs were. WE HAVE CONTACTED THE HEALTH DEPT AND BBB!!!!!!!!
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00esa, Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 15 Jan 2019
Dear brittanym15110, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
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J. Mercer wrote a review Jul 2021
1.0 of 5 bubbles
I checked in 7/22/21 & checked out immediately. The room was a 1 bedroom with no air conditioner in the bedroom & the AC in the living room didn't cool off that area. How do they expect anyone to breathe or sleep in 90 plus degree weather with no AC? I also was disrespected by the front desk person name Robin. When I called she hung up on me. I then went there & she was rude, unprofessional & arrogant. I asked for the manager & Robin rudely told me "she's not my Momma". Robin should be fired. When the Manager came I told her what Robin said & Robin repeated it to the manager, "she's not my.momma". The manager looked at her in shock & told her to go in the back. Robin told her no, she had a right to defend herself. The manager told her again to leave & she finally went in the back. I was told last week I'd get a full refund. I HAVEN'T RECEIVED MY REFUND YET. IT'S BEEN A WEEK. I WANT MY MONEY REFUNDED IMMEDIATELY!!!!!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ESA GM, General Manager at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Responded 1 Aug 2021
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
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Sarah wrote a tip Nov 2021
1 contribution
1.0 of 5 bubbles
"Do not book here."
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Hamhed wrote a tip Feb 2019
North Carolina53 contributions9 helpful votes
3.0 of 5 bubbles
"not sure, we were only here for a night"
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nurserachel175 wrote a tip Apr 2018
Jacksonville, Florida4 contributions3 helpful votes
1.0 of 5 bubbles
"217 is across from the non-stop elevator"
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karenclark2017 wrote a tip Oct 2017
Parkersburg, West Virginia3 contributions2 helpful votes
1.0 of 5 bubbles
"words can not even say how dirty this place was..and they thought 5 people could sleep in 1 bed??!!"
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Vanessa C wrote a tip Sept 2017
9 contributions2 helpful votes
1.0 of 5 bubbles
"gross. just gross."
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PRICE RANGE
$115 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites - jacksonville - salisbury rd. - southpoint hotel, extended stay america jacksonville
FORMERLY KNOWN AS
Homestead Studio Suites - Jacksonville - Salisbury Rd. - Southpoint
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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EXTENDED STAY AMERICA JACKSONVILLE - SALISBURY RD. - SOUTHPOINT - Updated 2025 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Extended Stay America Jacksonville - Salisbury Rd. - Southpoint
Which popular attractions are close to Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Nearby attractions include Velocity Air Sports (0.8 km) and Dave & Buster's - Arcade (0.3 km).
What are some of the property amenities at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Conveniently located restaurants include Cracker Barrel, Dave & Buster's Jacksonville, and Whataburger.
Are pets allowed at Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America Jacksonville - Salisbury Rd. - Southpoint?
Many travellers enjoy visiting Jax Tours (10.7 km), The Clarke House Park (15.2 km), and James P. Small Park (13.8 km).
Is Extended Stay America Jacksonville - Salisbury Rd. - Southpoint accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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