Homewood Suites by Hilton Jacksonville Downtown-Southbank
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Homewood Suites by Hilton Jacksonville Downtown-Southbank

Kitchen /dining area
Traveller (78)
Suite 436
Room & Suite (47)
Breakfast Area
Dining (7)

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Avg. $444 /night, 2/14 - 2/15
$469
per night
$381
per night
$292
per night

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About

#14 of 150 hotels in Jacksonville
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Introducing the uniquely designed Hilton Garden Inn Jacksonville Downtown Southbank hotel and our sister property the Homewood Suites by Hilton® Jacksonville Downtown/Southbank located in the trendy San Marco area of downtown Jacksonville. This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in Jacksonville. Housing two distinct brands under one roof allows us to serve diverse market segments and offers enhanced amenities. Located on the Southbank of downtown Jacksonville, most rooms offer a beautiful city view.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Billiards
Kids stay free
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English
Hotel links

Location

1201 Kings Avenue, Jacksonville, FL 32207
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Jacksonville Intl Airport
20.6 km•
See all flights
St. Augustine Airport
50.8 km•
See all flights
4.0
4.0 of 5 bubbles798 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Homewood Suites by Hilton Jacksonville Downtown-Southbank is celebrated for its stellar location and welcoming atmosphere, making it a hit for downtown events and family get-togethers. The hotel boasts comfortable, clean accommodations and is lauded for its overall cleanliness. While guests enjoy the family-friendly environment, complimentary breakfast, and the attentive staff, some reviewers have raised concerns about dated room furnishings and minor maintenance issues. Despite these occasional hiccups, the hotel is often seen as offering good value for its price point.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory

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Detailed Reviews
Jeniffer D wrote a review Jan 2024
5.0 of 5 bubbles
Visited this hotel while on business and it didn’t disappoint. The hotel was accommodating to my requests particularly with replacement of towels and forgotten toiletries. The pillows were fluffy and the bed was comfortable. I will definitely come back for future events whenever possible. Thank you.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
828mesha wrote a review May 2023
South Carolina
Hotel's Favourite
5.0 of 5 bubbles
Jha’ne Wheeler made our stay amazing. Speaking with her about a few requests made a huge difference for us. The rooms are very nice and the location is perfect to the arema. Will definitely be back at this hotel
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Oplanet wrote a review Jan 2024
St. Augustine, Florida
5.0 of 5 bubbles
Homewood suites downtown Jacksonville was perfect for a girls overnight stay after going to the Moran theatre to an event at night. Only a mile away. Perfect location for any downtown Jacksonville event.
Free breakfast and internet, and great service at the front desk by amazing Beth! She gave us a list of restaurants near the hotel within walking distance, and hooked us up to Lyft when we were ready to go to the show , all the employees were so helpful and friendly. Will definitely stay at Homewood suites again!
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louis P wrote a review Jul 2024
1.0 of 5 bubbles
I am in Jacksonville FL for work. I checked in June 9th and am checking out August 4th. Upon check-in, I was informed that the hotel was under renovations but that I was on one of the new floors. While checking in, the front desk asked for a CC for incidentals, (the room has been fully paid for by the company I work for) I asked not to put a card down and that I would not be charging to the room. The woman at the front desk did not know how to bypass the CC, so she ran it for $25.00.
When I got to my room, there was a foul odor. I found that the Dishwasher was filled with dirty, un-rinsed dishes. I travel for a living and know that things can happen, I put some detergent in but the dishwasher did not start. The buttons are broken. I notified the front desk the next evening after work, and was asked if I wanted to change rooms. I did not as I had already unpacked etc. She said that it would be looked at but they would not clean the dishes, to which I replied that they were not mine, and I would expect them to be clean when I checked in. I asked for cleaning service and reminded them of the dishwasher. Maintenance verified that the dishwasher was broken, and that they would try to fix it. The room was cleaned, but not the dishes. It took 3 times to have them clean the dishes, but they put them back in the dirty broken dishwasher. On the 7th day of my stay, I was told the dishwasher would need to be replaced and it would be a day or two. It has been 47 days and still no dishwasher. The 2nd day of my stay, the hotel ran my Credit Card for $300. The front desk could not answer why. I tried every night and every morning for a week to find out why and have it removed. I was told each time that a message was left for the manager but I was never contacted. Since I have been here, the power has been out twice, the water has been. turned off a minimum of 8 times, and the fire alarm was set off by construction at 8 am. The water is off again today. I was told it Ould be back on at 2:30. I work at 2... The girl at the desk told me "a sign was posted yesterday, you should have read it". I would not be typing this review if it weren't for her nasty disposition.
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Date of stay: June 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
INEVERUSETHIS wrote a review Jul 2023
Port Orange, Florida
1.0 of 5 bubbles
This hotel has the worst service. When they cleaned my room the first day housekeeping took my dirty towels off the floor and rehung them up. They did not leave me any clean towels until I complained. When I did the hotel staff acted like it was my fault. Also I picked this hotel because they claim they have an EV charger. However upon arrival the EV charger was out of order. I asked each day if the charger was going to be fixed and the staff just made excuses and never would give me a direct answer. If this hotel claims to have EV charging then the charger should work as this is a major issue for EV drivers like me.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: July 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Savannah wrote a review Oct 2021
Tampa, Florida
4.0 of 5 bubbles
We stayed for the weekend of the Florida- Georgia game and it was great! The staff is amazing and the room was nice and clean.

When we got here to check in, the woman at the front desk was about to take a break and stayed to check us in instead of handing us off to someone else like most would. She was also joking with us about the teams and started our stay of right! ( sorry I didn't catch your name:( )

Jackie and Lisa that were in charge of breakfast made you feel like you were eating at someone's house! They greeted everyone, laughed with us, talked with us, and always made sure everyone had what they needed. Everyone in the kitchen worked really hard both days to make sure everything stayed hot and fresh. Very impressive for an included breakfast! They even made DELICIOUS muffins with colored M&Ms for each team. So thoughtful.

The only thing I don't care for, that is not anyone's fault onsite just hotel policy, is that it's $15 a night to park. But honestly, with hotels the way they are these days, if that's the only downside I'll take it!

We will definitely be back :)
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauri M wrote a review Dec 2022
Pinehurst, North Carolina
2.0 of 5 bubbles
TV in living area of the suite was not working properly. After two new remotes and finally a new TV, it worked.
Shower looked filthy so we didn't used it al all.
Just needs attention and updating. I would recomend removing the old non-slip tape from the tub and replacing it with new unstained tape.
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Date of stay: December 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Art N wrote a review Oct 2024
4.0 of 5 bubbles
Breakfast service was excellent due to an attentive staffperson who pursued his role with excellence. Professional, warm and friendly. This place needs more service oriented people like Charlie in order to make this place a 5-star hotel.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Notra J wrote a review Sept 2024
5.0 of 5 bubbles
Great hotel, great location, room was nice, nice view from the balcony, bed was comfortable. Charlie is a great person, genuine, down to earth etc. You can tell when people are putting on a show but he wasn’t. It’s nice to meet people like him. Lastly, breakfast was the best! Every morning I looked forward to the oatmeal, French toast sticks, sausages, orange juice and fruit. It was amazing. Next time I go to Jacksonville I know where I’m staying!!
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie B wrote a review Nov 2021
5.0 of 5 bubbles
my housekeeper Dominique was so nice and respectful I really appreciated everything she have done . The room smell good and the bed was real comfortable everybody was smiling and very helpful. And mr antiono was also so helpful .
Read more
Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
jmd0725 asked a question Jul 2018
Needham, Massachusetts
Can you walk to Everbank Field from the hotel?
Answer from shadyside5743
Saint Simons Island, Georgia16 contributions2 helpful votes
It's about a 2.5 mile walk.
jenny c asked a question May 2017
Chicago, Illinois21 contributions
Hi! Does this hotel offer shuttle service to the JAX airport?
Answer from HWS-DWTN-JAX
Jacksonville, Florida
Thank you for asking the question. We do not offer a shuttle to the airport. We do have several other options available to our guests in the area. Super Shuttle, Uber and Gator City cab company are all very popular and readily available via their apps or calling them directly. There are cabs and other carriers at the arrivals exit at the airport as well. See you soon and thanks again for reaching out.
Answer from HWS-DWTN-JAX
Jacksonville, Florida
Hello Doan, Thank you for choosing our Homewood Suites! We do serve a COMPLIMENTARY hot buffet breakfast for everyone in the room. It includes waffles, yogurt, fruit, cereal, juices, bagels and bread, along with 3 hot items and a fresh baked treat. We serve from 630a-930a during the week and 7a-10a on weekends. See you soon. Amy Sprowles Property Manager
Answer from Lauren L
Jacksonville, Florida
Thank you for your interest in the Homewood Suites Jacksonville Downtown. There is a flat daily fee for parking at our property. Guests are able access the garage unlimited times during their stay. We are thrilled to have the opportunity to have you you stay with us this weekend! Kind regards, Lauren Lazenby Area General Manager
anisqoyo wrote a tip Jun 2024
Sarasota, Florida25 contributions78 helpful votes
2.0 of 5 bubbles
"Don't get a room on the train tracks."
Read full review
Rebecca W wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"The pool table in the lobby is a nice extra "
Read full review
Kristina B wrote a tip Feb 2024
Orlando, Florida1 contribution
4.0 of 5 bubbles
"No Grills!!!!"
Read full review
Michelle F wrote a tip Jan 2024
United States2 contributions1 helpful vote
5.0 of 5 bubbles
"Nice smelling shower gel, lotion, and hand wash are attached in large containers to the walls of the bathroom/shower. "
Read full review
Andrea M wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Entrance was a little tricky, I ended up driving around twice before seeing the small sign guiding me to the parking garage. "
Read full review
…
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PRICE RANGE
$258 - $442 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites by hilton jacksonville downtown/southbank hotel jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
98
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOMEWOOD SUITES BY HILTON JACKSONVILLE DOWNTOWN-SOUTHBANK | UPDATED 2024 Hotel Reviews & Price Comparison (FL) - Tripadvisor

Frequently Asked Questions about Homewood Suites by Hilton Jacksonville Downtown-Southbank
Which popular attractions are close to Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Nearby attractions include Sidecar Jax (0.2 km), The Art Center Cooperative (0.1 km), and Southside Tennis Complex (0.3 km).
What are some of the property amenities at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Conveniently located restaurants include BB's Restaurant + Bar, The Bearded Pig BBQ, and V Pizza & Sidecar - San Marco.
Are there opportunities to exercise at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton Jacksonville Downtown-Southbank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Homewood Suites by Hilton Jacksonville Downtown-Southbank?
Many travellers enjoy visiting Jax Tours (1.3 km), James P. Small Park (4.3 km), and Rtv Outdoors (2.9 km).
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