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1620 Chancellor St, Philadelphia, PA 19103-6323
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Traveller (102)
Room & Suite (54)
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What is Travellers’ Choice?
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About

#20 of 97 hotels in Philadelphia
Location
Cleanliness
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Value
Travellers' Choice
Check into creative spaces with bright colors and eclectic city views at Hyatt Centric Center City Philadelphia, then set out to discover Rittenhouse Square, Center City’s most notable neighborhood replete with tree-filled parks, outdoor sculptures, revered architecture, and an easygoing vibe. Stay steps from lauded dining, novel shopping, and a lively nightlife at our hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish
Hotel links
Special Price:Book now & Save up to 15%
535Reviews2Q+A29Room tips

Reviews
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sifeihan wrote a review 5 Aug
Lexington, Kentucky3 contributions
My partner and I recently stayed at this hotel for four nights, booked through Amex travel in two separate reservations for two nights each. Our experience was a bit of a mixed bag, with both positive and negative aspects. The first two nights went quite smoothly, and we were satisfied with the overall service and amenities provided. The room was comfortable, clean, and well-maintained, ensuring a pleasant stay during this part of our trip. However, the second two nights left much to be desired. The biggest disappointment was the dining options. We had dining credits to utilize, but unfortunately, the restaurant was not open for lunch, limiting our chances to fully enjoy the credits. Consequently, we ended up resorting to the snack bar to grab some fruit and sandwiches. Unfortunately, some of the food items were already expired, which was quite concerning. Even more disappointing, one of the sandwiches had mildew on the third day, despite the expiration date indicating it should have been safe to consume until 8/6. When we brought these concerns to the front desk, we initially faced resistance when requesting a receipt printout to verify the charges. The situation improved when another staff member arrived to investigate the matter. They were understanding and diligent, reading through each transaction and promptly confirming that we had not placed any orders on those specific items. Overall, the hotel has great potential, but there are definite areas that need improvement. Ensuring the restaurant's availability for lunch would be a significant step forward, as well as keeping a closer eye on the snack bar's inventory to prevent expired items from being offered to guests. The staff's initial skepticism towards our concerns was off-putting, but the second staff member's attentiveness and helpfulness managed to salvage our impression. In the future, we hope to see more consistent service and better attention to detail, as it would certainly make this hotel a more reliable and enjoyable choice for travelers.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gerard W wrote a review Dec 2022
2 contributions
Hotel's Favourite
Unexpected European feel. Friendly staff the room was huge. shout out to the Valet parking for their excellent service. Location is central to everything. Will definitely stay here again when visiting family in Philadelphia.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalie Fletcher, Revenue Management at Hyatt Centric Center City Philadelphia
Responded 3 Jan 2023
Thank you for choosing to stay with us, we appreciate your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tungsten1 wrote a review 4 Aug
Bangkok, Thailand8 contributions2 helpful votes
Pleasant stay at the hyatt centric Philly located within walking distance to numerous eateries. The staff were friendly and seemed well trained. My room was modern and immaculate. There were visible homeless people in the area but it felt safe , you do need to tap your key card to enter the hotel after 9 pm and for the elevator. My only warning is the toilet and shower are 2 separate rooms so there isn’t any privacy when you step out of the shower. My bed in room 520 was not particularly comfortable as it felt sagged it many spots. Overall, would definitely return if the price was right.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MARCIANO SILVA wrote a review 4 Aug
Houston, Texas2 contributions
I've stayed at this location a lot over the past year or longer. In July 2023 I decided to dine at the hotel restaurant. Both bar and dinner area were busy. They had one guy attending to both areas and he was busy. Service was very slow as was wait times for orders. Menu options are very limited. Two of us ordered the chicken and mushroom dinner and were told it was chicken breast. Over 20+ minutes to receive our meal only to be given a chicken wing and some other part of a chicken, not a breast. We were told the chef burned the breast. The chicken tasted awful and mushrooms were like rubber, couldn't cut them or chew them. We rejected the dinner and thankfully were not charge. The location needs better staffing at the restaurant and a better chef/cook. I won't be eating at the hotel restaurant again.
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Date of stay: July 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cfrancis2023 wrote a review 3 Aug
Parkton, Maryland1 contribution
The Hyatt has very limited on street parking, so you almost have to utilize valet parking. Room accommodations were excellent. Rooms were outfitted nicely, and staff were friendly and helpful. Had a nice breakfast at the Patchwork Restaurant.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pradeepkk90 wrote a review 2 Aug
Morristown, New Jersey3 contributions1 helpful vote
The hotel seems relatively new and uniquely decorated. I would not recommend this hotel for a family. The bathroom does not have a privacy door. We could hear guest in the neighboring room at 6:30 am in the morning. The walls are uniquely thin. I have observed better construction/noise barrier in other hotels within/outside the Hyatt brand. Surprised at the poor construction. Not impacting my rating is the high cost of parking at the hotel. There is a parking lot managed by LAZ which is connected to the hotel where Valet parking is the only option.. and it comes with a steep cost of $62-65/day. I believe there was another parking garage also in neighborhood which was more reasonable. Hopefully other travelers will do a better job planning
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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fangione wrote a review Jul 2023
Fort Lauderdale, Florida1 contribution
Very pleased with the Hyatt Centric in Philly. Excellent location, the staff was great and the property appeared brand new. Room rate was comparable to similar hotels. Highly recommend. Will definitely book again.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nealpg wrote a review Jul 2023
4 contributions3 helpful votes
We checked in for Two Day Stay on Thursday. On the morning of Friday, I called the front Desk and later texted the Hotel to have rooms #807 and #809 cleaned with new Towels and Fold out Sofa put back in place. The sofa was put back in place but furniture and cushions were not arranged. When we came back to the Hotel late on Friday night, to our surprise, the rooms were not cleaned and no fresh Towels. It was too late to call for room service! When we checked in on Thursday and came to the room, there was food left in the Top of the Shelf that was smelly possibly left by the people who occupied the room #809 previously.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BVDH wrote a review Jul 2023
Atlanta, Georgia80 contributions70 helpful votes
Great hotel near Rittenhouse Square. The hotel feels new (it's not even 3 years old) and the rooms are fresh and very well designed. The design is a blend of modern and classic with a slight nautical theme. My favorite part of the room is there are multiple places where you can work with both a desk and a movable table that allows you to work from the couch area. The room has lots storage and surfaces for your stuff, a small fridge and lots of outlets in the right places. The bed was super comfortable and the bathroom is split with a toilet in a separate room. It is one of my favorite hotel rooms I’ve been in this year. I did not have a chance to try the restaurant, but the space off the lobby looked nice and also had a 24 hour market. The gym is large with lots of equipment, but they did not have any towels in the gym when I visited. Overall, a great stay. I would happily pick this hotel again for a trip to Philadelphia.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PatrickT wrote a review Jul 2023
Rochester, United States9 contributions3 helpful votes
Love the Hyatt Centric. Great location, great staff, well maintained and clean property. Only negative I would have to say on this trip was the king mattress was not comfortable. Did not experience this with our last stay with a queen bed.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
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Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€202 - €283 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
332
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HYATT CENTRIC CENTER CITY PHILADELPHIA - Hotel Reviews & Price Comparison (PA) - Tripadvisor

Frequently Asked Questions about Hyatt Centric Center City Philadelphia
Which popular attractions are close to Hyatt Centric Center City Philadelphia?
Nearby attractions include Kimmel Center for the Performing Arts (0.4 km), Escape the Room Philly (0.1 km), and Rittenhouse Square (0.2 km).
What are some of the property amenities at Hyatt Centric Center City Philadelphia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Centric Center City Philadelphia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Center City Philadelphia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Centric Center City Philadelphia?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Centric Center City Philadelphia?
Conveniently located restaurants include Gran Caffe L'Aquila, Butcher and Singer, and The Dandelion.
Are there opportunities to exercise at Hyatt Centric Center City Philadelphia?
Yes, guests have access to a fitness centre during their stay.
Is Hyatt Centric Center City Philadelphia located near the city centre?
Yes, it is 0.6 km away from the centre of Philadelphia.
Are any cleaning services offered at Hyatt Centric Center City Philadelphia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Center City Philadelphia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Center City Philadelphia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.