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Sofitel Philadelphia at Rittenhouse Square

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120 South 17th Street, Philadelphia, PA 19103-5115
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (1008)
Room & Suite (327)
Dining (89)
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A note from Sofitel Philadelphia at Rittenhouse Square
Updated 25/02/21

About

#12 of 99 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Nestled between Philadelphia’s French Quarter and picturesque Rittenhouse Square in Center City, Sofitel Philadelphia at Rittenhouse Square blends French elegance with American style in the City of Brotherly Love. Our hotel’s unique style and casual sophistication starts in our breathtaking lobby, and the eclectic elegance shines in rooms and suites infused with warmth and filled with luxurious amenities. Enjoy lovely city views, French-inspired dishes, hand-crafted cocktails, and our relaxed ambiance, and let our accommodating staff tend to your every need. Whether you’re traveling for business or pleasure, Sofitel Philadelphia at Rittenhouse Square provides a refined environment in which to enjoy your stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Happy hour
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Spanish, Italian
4114Reviews36Q+A100Room tips
Traveller rating
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Popular mentions
Edward B wrote a review 13 Oct
Hackettstown, New Jersey10 contributions10 helpful votes
We love the Sofitel Philadelphia. The staff make every trip to Philadelphia enjoyable. The rooms are great and the accoutrements are fantastic! The location is perfect. You are within walking distance to restaurants, museums, theaters, and the Kimmel Center.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Goldn25 wrote a review 10 Oct
New York City, New York15 contributions13 helpful votes
I recently stayed at this hotel for the weekend while visiting my daughter at college. Having stayed here many times in the past I was looking forward to returning. Unfortunately, we were very disappointed with our stay. The hotel has become very rundown. The rooms are old and worn down. Carpets, furniture and bedding all look like they haven’t been updated in over 10 years. Many better choices in the Rittenhouse area to choose.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 5 days ago
Bonjour Goldn25, Thank you for taking the time to tell us about your experience at the Sofitel Philadelphia at Rittenhouse Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please reach out to me directly to discuss further. Sincerely, Angela Bauer General Manager
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Al P wrote a review 6 Oct
4 contributions
I've stayed at Sofitel Philly several time on my business travels and I wouldn't stay anywhere else. The rooms are bright and clean, and the staff is smiley and welcoming, special mention to Mila at the Front Desk and Esther and Miguel at the restaurant, they were always so helpful and accommodating. Looking forward to my next visit to lovely Philly!
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Date of stay: October 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 1 week ago
Dear 484alp, Thank you for taking the time to share this review of your recent stay with us! It is always a pleasure to welcome you back to our hotel. I will be sure to share this feedback with Mila, Esther and Miguel, as this is the kind of service we strive to be known for. We are looking forward to your next stay! Kind regards, Angela
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DonUber wrote a review Sep 2021
Malvern, Pennsylvania6 contributions4 helpful votes
Our daughter's wedding was at the College of Physicians, a short walk from the Sofitel Hotel. We chose the Sofitel as the recommended hotel for our guests. The staff was great to work with to support the preparation of the wedding party for the day. The combination of two suites next to each other (Prestige and Magnifique) made it a perfect "get ready" location for hair, makeup and lunch for a wedding party that included 11 bridesmaids. Our guests loved their experiences at the hotel and the wonderful location that made it easy to explore Philadelphia on foot.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 weeks ago
Bonjour Don, Congratulations on your daughter's wedding! We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also pleased to hear you enjoyed our rooms and the location of our hotel. I hope to have the opportunity to welcome you back in the near future. Kind regards, Angela
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nycmom22 wrote a review Sep 2021
New York City, New York2494 contributions340 helpful votes
This was my first hotel stay during COVID. The room seemed clean. Room 620. The halls and elevators were usually empty. The bathroom was large. The front desk was efficient. The location is perfect. Our room was ready quite early. The noise level was nonexistent. The room had a Coffeemaker. What could improve? A bathroom with a sink, tub, and separate shower could have more than one small cake of soap. A $100 incidentals charge seems excessive. The doorman, when asked about a cab for departing guests with luggage, could offer to summon one instead of sending us two blocks away.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Angela Bauer, Owner at Sofitel Philadelphia at Rittenhouse Square
Responded 2 weeks ago
Dear nycmom22, Thank you for taking the time to share this feedback of our recent stay with us. Exceptional service is what we strive to be known for, therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I am also pleased to hear you enjoyed your room and the location of our hotel. I hope to have the opportunity to welcome you back in the near future. Kind regards, Angela
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PRICE RANGE
US$166 - US$523 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel philadelphia, accor philadelphia hotel, philadelphia sofitel, sofitel hotel
LOCATION
United StatesPennsylvaniaPhiladelphiaCity Center West
NUMBER OF ROOMS
306
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Frequently Asked Questions about Sofitel Philadelphia at Rittenhouse Square
Which popular attractions are close to Sofitel Philadelphia at Rittenhouse Square?
Nearby attractions include Escape the Room Philly (0.2 km), One Liberty Observation Deck (0.2 km), and Rittenhouse Square (0.2 km).
What are some of the property amenities at Sofitel Philadelphia at Rittenhouse Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Philadelphia at Rittenhouse Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Philadelphia at Rittenhouse Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Philadelphia at Rittenhouse Square?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Philadelphia at Rittenhouse Square?
Conveniently located restaurants include Gran Caffe L'Aquila, Butcher and Singer, and Lacroix at The Rittenhouse.
Are there opportunities to exercise at Sofitel Philadelphia at Rittenhouse Square?
Yes, guests have access to a fitness centre during their stay.
Is Sofitel Philadelphia at Rittenhouse Square located near the city centre?
Yes, it is 0.5 km away from the centre of Philadelphia.
Are any cleaning services offered at Sofitel Philadelphia at Rittenhouse Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Philadelphia at Rittenhouse Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel Philadelphia at Rittenhouse Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.