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Four Points by Sheraton Little Rock Midtown

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925 S University Ave, Little Rock, AR 72204-1601
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Little Rock Midtown
Updated 07/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 69 hotels in Little Rock
Location
Cleanliness
Service
Value
Where You Want to Be. The Four Points by Sheraton Little Rock Midtown is centrally located at the intersection of Interstate 630 and University Avenue. Only a few blocks away, the Midtown Entertainment District is renowned for its upscale shopping at Park Plaza Mall, plus more than 20 restaurants. Our hotel is less than a mile from the St. Vincent medical center, and UAMS buildings and the University of Arkansas at Little Rock are within 2 miles. The area is also home to the historic War Memorial Stadium, War Memorial Park, and the Little Rock Zoo. Clinton National Airport (LIT) is 9 miles away. All under One Roof. Our hotel makes it easy to be productive or to relax. More than 13,000 square feet of indoor function space includes 15 meeting rooms with flexible configurations to accommodate groups of all sizes, and a 24-hour business center provides support services. Make time for a good workout in our state-of-the-art fitness center that features both machines and free weights. Unwind in the quiet courtyard or by the oasis-style pool, which is accompanied by a separate childrens pool nearby. Our Grand Cafe features a full menu at breakfast and dinner. Join us at RX Bar for one of our Best Brews™, or for specialty drinks at happy hour from 5pm to 7pm daily. Home away from Home. Our 263 guest rooms and suites have everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Some have balconies and pool views. Enjoy the convenience of a refrigerator, a microwave, and a coffee and tea maker. The 42-inch flat screen TV features premium channels, in-room movies, and video games. Get a good night's sleep in a Four Points signature bed, and refresh in the oversized bathroom with premium bath amenities.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Outdoor pool
Restaurant
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
53Somewhat walkable
Grade: 53 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
374Reviews2Q+A27Room tips
Traveller rating
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  • 13
  • 5
  • 16
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Popular mentions
Carolynn wrote a review Jul 2021
2 contributions2 helpful votes
The only lovely person we met at this property was the bartender. She was amazing and deserves to be in a hotel that matches her personality. All 3 ladies at the front desk were rude to my husband. I paid for a room with balcony so when we didn’t get it my husband went to the front and asked for joining rooms with balconies and she shook her head before he even stopped talking. The rooms smells like a porter potty and there were fabreeze car fresheners In every air vents in the hall way. The rooms were dirty the hotel was dirty the pool was dirty. To be quite honest I can clean and would have stayed if the staff was kind. We got out of there and stayed at the Marriott downtown. So much better. No pool but right away was treated with respect. Thank you four points staff. You really put a bad taste in my mouth for this state meeting you for the first time. If it wasn’t for us having to stay here 1 more day we would have left for our next destination. Will NEVER stop at this hotel ever again.
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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Response from Laura Lopez, Guest Services / Front Office at Four Points by Sheraton Little Rock Midtown
Responded 25 Jul 2021
Thank you for choosing to stay at the Four Points by Sheraton Little Rock Midtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you shared from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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HONESTRUTH2013 wrote a review Jul 2021
Norristown39 contributions27 helpful votes
7/9/21 My husband and I checked in at 6:30 pm and a woman receptionist (the staff don't wear name tags) gave us a room at the third floor. After 3 hours the AC still had not cooled down to the temperature we had set at 65 degrees Fahrenheit though it was running constantly. We informed the front desk and asked to be moved to another room with a functioning AC as we were worried it might get unbearably hot in the middle of the night. The same receptionist said it must be the compressor that was faulty as she did go to the room to check earlier and saw the temperature did not cool down quickly. Why did she give us a room with a faulty AC? We had to change room after we came back from dinner at 12 midnight. There was no luggage trolley available (or they did not want to find one) and there was no one who would help us move our things. We took 4 trips back and forth moving to the new room on a different floor. We didn't know the lobby was on level two on the elevator, nobody told us. We pressed level one and the elevator took us to the laundry room. We had to press 'Emergency' button for the front desk. I asked for more soap as there was only one soap at the bathroom sink and the same woman receptionist rudely laughed and said 'we don't have socks!'. I repeated 4 times that it was soap and she pretended to still hear 'socks' and continued laughing. Very unprofessional! I feel she was trying to discriminate me as I'm an Asian. She should be fired, obviously this job is not for her!
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Date of stay: July 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Laura Lopez, Guest Services / Front Office at Four Points by Sheraton Little Rock Midtown
Responded 28 Jul 2021
Thank you for choosing to stay at the Four Points by Sheraton Little Rock Midtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team and team member to ensure the necessary guidelines are in place to prevent the issues noted from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. And, extend our deepest apologies for the lack of empathy shown.
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Nick S wrote a review Jul 2021
1 contribution
This property doesn’t live up to the Four Points name. There was mold in the bathroom, dirty carpet, and the rooms were not what I would expect. I will not stay here again. For the price I guess it was OK but I will gladly pay more to stay at a better property next time.
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Date of stay: July 2021Trip type: Travelled with family
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Brian H wrote a review Jul 2021
Burbank, California19 contributions12 helpful votes
I have no idea how this is such a high rated hotel. They have a big mold problem. We checked in around 8:00 after rain storms. We tried three different rooms on the first and second floor and they all stunk like mold. There were cracks in the walls and grout that you wouldn’t expect at even a cheap motel. The employees were all very nice and I feel so sorry for them. The hallways are very humid.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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leslie f wrote a review Jun 2021
Dallas, Texas7 contributions
Towel was stained and threading. The bathroom wasn't as clean as it could have been. The trash can in the room still had trash from the previous guest. There was a bug in the room. The lobby and outside looks a lot better than the actual room. I wouldn't stay here again.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Laura Lopez, Guest Services / Front Office at Four Points by Sheraton Little Rock Midtown
Responded 23 Jun 2021
On behalf of the hotel, we apologize for your less than memorable stay and have shared your feedback with management as a way to make improvements. We have, also, extended the courtesy of adding 2500 points to your rewards account for the inconvenience.
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PRICE RANGE
US$91 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton inn little rock hotel little rock, hilton hotel little rock, hilton little rock, little rock hilton
FORMERLY KNOWN AS
Little Rock Midtown Hotel
LOCATION
United StatesArkansasLittle Rock
NUMBER OF ROOMS
261
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Frequently Asked Questions about Four Points by Sheraton Little Rock Midtown
Which popular attractions are close to Four Points by Sheraton Little Rock Midtown?
Nearby attractions include Little Rock Zoo (1.0 km), Arkansas Korean War Veterans Memorial (1.1 km), and Park Plaza (1.1 km).
What are some of the property amenities at Four Points by Sheraton Little Rock Midtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Little Rock Midtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Four Points by Sheraton Little Rock Midtown?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Little Rock Midtown?
Conveniently located restaurants include Big Orange, Cantina Laredo, and Newk's Eatery.
Are there opportunities to exercise at Four Points by Sheraton Little Rock Midtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Little Rock Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Little Rock Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Little Rock Midtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Little Rock Midtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Four Points by Sheraton Little Rock Midtown?
Many travellers enjoy visiting Little Rock Central High School National Historic Site (4.0 km), Old State House Museum (6.2 km), and William J. Clinton Presidential Library (6.8 km).