Lowell Hotel
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Lowell Hotel

foto habitacion
Traveller (159)
The Club Room
Room & Suite (152)
Restaurant at The Lowell
Dining (45)
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Fully refundable before Thu, 30 May
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$2,255
Fully refundable before Thu, 30 May
Breakfast included
$2,251
Fully refundable before Thu, 30 May
No prepayment needed
Get rewarded with One Key
$2,253
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#70 of 499 hotels in New York City
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A landmark luxury hotel in the heart of Manhattan, The Lowell rises 17-floors above an iconic residential neighborhood, and is steps away from the celebrated fashion houses of Madison and Fifth Avenues and the vast oasis of Central Park. The Lowell continues to be the most highly ranked hotel in New York City. The hotel was awarded the designation as the #1 Hotel in NYC from 2019 Travel + Leisure World’s Best Awards for the second year in a row, along with being recognized in the Condé Nast Traveler Readers’ Choice Awards as the #1 Hotel in NYC. The Lowell has been named the #1 Best Hotel in New York, the #1 Best Hotel in New York City and ranked #12 of the 50 Best Hotels in the USA 2020 by U.S. News & World Report in their annual Best Hotels rankings. Majorelle was bestowed the #1 spot for restaurant décor from Zagat’s New York City Restaurant Guide. Established in 1927, The Lowell reflects the timeless elegance and soul of the Upper East Side. The warmth of a familiar smile, attention to detail and discreet service welcome discerning guests as they move through chic classical spaces. Wood-burning fireplaces—a rare find in New York—landscaped terraces with sweeping city views are enjoyed in many of the sun-filled rooms and suites fashioned in the hotel’s distinctive style with the refined comforts of a private apartment. Legendary restaurateur Charles Masson oversees the property’s newest dining additions where guests come to escape the bustle of the city over seasonal cuisine at Majorelle and linger over the perfect martini at Jacques Bar. The Club Room at The Lowell offers a sophisticated setting to unwind, while the reimagined Pembroke Room upholds tradition with its beloved breakfast and afternoon tea.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking nearby
Wifi
Breakfast in the room
Complimentary welcome drink
Wine / champagne
Car hire
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, French, Russian, Spanish and 16 more

Location

28 E 63rd St, New York City, NY 10065-8088
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
12.2 km
See all flights
Lexington Ave / 63rd St
4 minNew York City Subway
582Reviews7Q+A69Room tips

Reviews
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Traveller rating
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Detailed Reviews
Angelina W wrote a review Dec 2021
13 contributions
+1
5.0 of 5 bubbles
I had the privilege of staying at The Lowell Hotel for ten days over the Thanksgiving holiday, and from the moment I arrived at the hotel my experience was nothing short of amazing. Upon arrival, I was accommodated with a glass of wine while I waited for my room to be ready, during that time I was able to have a look around at the historical layout that is the Lowell. Every detail I came across was immaculate to the eye, when I finally made it to my room I was blown away at how upscale and beautiful everything was. Each staff member I came into contact with provided service that went above and beyond any expectations I had. They provide everything you want and assist you with anything you might need help with. This is a hotel you need to stay at while visiting New York City, it is comfortably located in the Upper East Side and is surprisingly very quiet. You are just a few blocks away from shops, Central Park, and amazing food. I HIGHLY recommend you stay at the Lowell for your home away from home while on vacation, or business trips.
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Date of stay: November 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SanDiegoW_traveler wrote a review Jul 2022
San Diego, California241 contributions190 helpful votes
5.0 of 5 bubbles
We spent 4 nights in a Deluxe Junior Suite at the Lowell. The room was "as advertised", with wood floors and a small terrace. It is in a great location on E. 63rd just a couple of blocks from Central Park.

The staff was very good and friendly, and unlike some other recent trips, the housekeeping was done daily.

The room also has a small kitchen with a refrigerator and hotplate which came in very handy for leftovers!

Only complaint was that the room did not come with a coffee maker! We requested a Nespresso machine (which they have on request), but they said they were out and would send up a percolator. It never came. So we requested a Nespresso machine the next day and it was delivered (but it didn't work, so they sent another).

The room also included breakfast which was very good.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rkr727 wrote a review Aug 2021
San Francisco, California169 contributions238 helpful votes
+1
5.0 of 5 bubbles
We have made this hotel our "go to" spot for several years. While it is uber expensive, getting the bill at the end of the trip never quite feels like you've been zinged. The furnishings are exquisite, the staff is super friendly and professional, and the location is great. The hotel was re-emerging from lockdown when we visited in late June, and did not have all of the amenities available. We ordered food from the restaurant next door and the bell staff brought it to us, but we were happy with the limited offerings. The hotel accommodated our friends joining us in the library, and we had drinks in a very quiet setting, which is fantastic. I would bypass the concierge for dining - we've had repeated disappointments that were never addressed, and I've generally fared better by doing my own research for reservations and restaurant ratings. Overall, the hotel has not lost it's sparkle and we still love it.
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Junior suite for space (7D) Regular suites are superb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard R wrote a review Oct 2021
3 contributions8 helpful votes
2.0 of 5 bubbles
An unpleasant experience.

Physically, the ambience is cramped.
We had requested, through Amex Platinum Travel, far in advance, a junior suite on the highest floor possible. Nevertheless, upon arrival, tired from a long flight, we were immediately hustled to a grim room unworthy of Rikers. No visible sky, windows facing only claustrophobic walls. Horrible. We politely let the front desk know how upset and disappointed we felt. We had heard nice things about the Lowell and had been looking forward to our stay.

Naturally, we spent more money for a euphemistically called “classic suite”, still barely acceptable accommodations. A guest relations person graciously offered to send us a fruit basket, which, alas, after our 3 night stay, never arrived. Despite assurances that she would “look after us” and be “available,” we never saw her again.

The checkout experience with Eric at the front desk, was reminiscent of a strict boarding school: Barbara and I were treated to a chastising , threatening lecture on how to treat front desk staff! Ironically, 2 hotel workers confidentially volunteered to us that THEY had difficulties getting along with certain front desk staff! However, the maids, waiters, etc were very competent and nice.

Finally, and I hope you’re reading this, Amex Platinum: front desk clerk Eric concluded his lecture by advising us to first contact the Lowell directly in the future to secure our room preferences, as their regular guests do. Does this not suggest an end run around Amex Platinum? And that reserving through Amex Platinum directly guarantees only the dregs?
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Seema E wrote a review Feb 2020
Toronto, Canada57 contributions52 helpful votes
+1
5.0 of 5 bubbles
Wow. What an incredible experience. Very similar to the feeling of staying in a boutique hotel in Paris. Their attention to detail, quality of food and drinks and level of customer service was impressive and refreshing. Room was large, immaculate and so comfortable. Location perfect - close to everything I needed.
Not cheap - in fact more expensive than I thought but.... overall worth it.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SEG2A wrote a review Dec 2022
Porto-Vecchio, France5 contributions2 helpful votes
3.0 of 5 bubbles
We stayed in this beautifully decorated hotel for two nights. While the room was rather small the bathroom facilities and comfort were exceptional. We were disappointed that there was no coffee machine in the bedroom, only sachets of coffee granules and no fresh milk. We found the breakfast service to be slow and inefficient and the breakfast itself of only average quality. The Majorelle restaurant and adjacent bar were excellent but rather overpriced, even for a 5.star hotel. In terms of service, we fellt that the hotel fell short of other 5 star hotels we have stayed in. While the front desk staff were polite and generally efficient we felt that for 1300 dollars a night, other services which we paid for, such as tea in the lounge, charged at 40 dollars for 2, could have been complimentary. We did not receive the bill as requested by email and had to ring three times to find someone who could deal with this after being transferred twice to an answer machine. All in all we did not find the service as welcoming and caring as one would expect from this level of hotel.
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Review collected in partnership with this hotel
Date of stay: November 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hooper3 wrote a review Jan 2020
new jersey58 contributions20 helpful votes
5.0 of 5 bubbles
How do I say thank you to the Lowell Hotel and all those wonderful people who work there! To Paul, the director of reservations, who had white roses, champagne and chocolate covered strawberries waiting in our suite, we cannot thank you enough. We stayed in the Garden Suite, which was stunning with a wood burning fireplace, kept stocked by the helpful Armand, who saw to everything we needed, and two outdoor terraces. The suite was way beyond our expectations and felt more like the pied de terre of a fabulously rich interior designer than a hotel room. Thank you also to Christina and Anthony at the front desk who greeted us so warmly. My husband and I had the best 25th anniversary at the Lowell and we can't wait to return!! For anyone celebrating a special occasion, this truly is the only place to stay!
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The Garden suite is beyond compare.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen S wrote a review Aug 2023
Palm Beach, Florida12 contributions6 helpful votes
5.0 of 5 bubbles
We just enjoyed another wonderful week at The Lowell. It remains one of the best hotels in the U.S. From the welcome at the front door, to the housekeeping staff, each member of the team makes us feel like VIP guests. They remember us by name, and never forget to follow up on the simplest of requests. The rooms are quiet and beautifully decorated. The entire staff is dedicated to making our stay perfect. It's why we regard the Lowell as our New York home away from home, and why we keep returning.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LaurenYurick wrote a review Jul 2020
Reno, Nevada23 contributions34 helpful votes
5.0 of 5 bubbles
We had one night in the city and hadn’t stayed at the Lowell before. The check in was warm and welcoming when we got there. Explaining which restaurants close by were open, how we could get breakfast in the morning, etc. The room itself was gorgeous and well appointed and bed super comfy. There was a nice bonus of two free mini bar choices since they decided not to leave a welcome gift of food because of COVID. The only thing I would have changed: there was an option on the TV to donate cash to the hotel (assuming it was for the hard times caused by the pandemic). If it was an adoption to donate $ that went directly to the employees, I would have donated in a heartbeat!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kellyburke134 wrote a review Dec 2023
1 contribution
2.0 of 5 bubbles
Booked trip for my husband and my anniversary many months before trip. Made it very clear that we would love a special room so we booked a junior deluxe suite. Was told it would have a terrace and kitchenette plus website claims the deluxe suites are corner rooms. Called 2 weeks before to confirm nice room with terrace etc and were assured it would be a special room. Check in to find that there was no terrace, no kitchenette and it was not a corner room. Was stuffed into the smallest junior room not a deluxe junior suite. Front desk could not move us into a better room and also would not reduce the price of the room given that there was no terrace, no kitchenette and it was not a bright corner room. Very dishonest. Also the heat was not working properly in our room so the suggestion by the bellman was to turn the heat up to 80 degrees. Still cold and we were charged for the firewood and the log tax for our stay. Hidden costs and quite frankly appaling given that our room was freezing. We have stayed at many nice hotel in NYC and have always given glowing reviews. This 5 star hotel is more like a 3 star that is outdated and extremely overpriced for what you get.
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Review collected in partnership with this hotel
Date of stay: December 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NYWomantraveler asked a question Jan 2019
New York City, New York43 contributions17 helpful votes
Does hotel allow food to be ordered in from Grubhub?
Answer from Peterm2014123
Auckland Central, New Zealand28 contributions23 helpful votes
I have never heard of Grubhub
solomio123 asked a question Dec 2018
Dublin, Ireland139 contributions103 helpful votes
Do any of the rooms or suites have views of Central Park ? Thank you
Answer from AFCND92
New York City, New York72 contributions15 helpful votes
I know that certain rooms (likely suites) have terraces and those might have a partial or diagonal park view. If you are specifically interested in a Central Park View, I might recommend The Pierre, The Carlyle, or the Four Seasons which have rooms with better views. The Ritz Carlton also has great views from Central Park South.
Sajid S asked a question Dec 2016
Karachi, Pakistan16 contributions3 helpful votes
I know it is close to Madison Square but how far is super market from this property?
Answer from Tripp333
West Palm Beach, Florida144 contributions108 helpful votes
Hi! I'm sorry but I'm not sure how close the grocery store is to the hotel. Call the hotel. Cheers!
sjhurst asked a question Jul 2015
Little Rock15 contributions6 helpful votes
Are there any connecting rooms available?
Answer from leesatraveler
Nashville, Tennessee83 contributions72 helpful votes
I'm not sure- but contact the hotel, they are very helpful. Ours was very apartment like with a bedroom, bath, kitchen and living room, for just 2 people. The sofa could have been a pull out, just not sure about that.
572benj asked a question Feb 2015
New York City, New York1 contribution
What type of rooms are available with a Balcony?
Answer from Heiko K
New York City, New York1 contribution
Dear Ben J, Thank you for your inquiry. We have 14 rooms across different room categories that have terraces. Many of our Deluxe Junior Suites and Lowell One and Two Bedroom Suite Deluxe have terraces. In our Specialty Suites; the Manhattan, the Garden, the Lowell and of course our gorgeous two bedroom Penthouse. We also have one Lowell King room on the Penthouse level that has a terrace. Please contact me directly should you want me to check availability. Best wishes, Sarah Bolton Marketing Manager The Lowell
jane V wrote a tip Dec 2023
1 contribution
1.0 of 5 bubbles
"if you want a 5 star hotel go somewhere else"
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Ananta P wrote a tip Aug 2023
Abu Dhabi, United Arab Emirates3 contributions
5.0 of 5 bubbles
"Great value, great service , breakfast is top notch, hefty menu with great taste, served with genuine love and care.Great staff, very friend"
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shutterlab wrote a tip Jul 2023
Manasquan, New Jersey121 contributions76 helpful votes
5.0 of 5 bubbles
"Valet parking is essential and very professionally done"
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Catherine S wrote a tip Dec 2022
1 contribution
5.0 of 5 bubbles
"I like the rooms with fireplaces"
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Bo H wrote a tip Nov 2022
2 contributions1 helpful vote
1.0 of 5 bubbles
"Avoid the Lowell!"
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Not the right property for you?
There are more places to choose from in the New York City area.
PRICE RANGE
$1,908 - $2,254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lowell hotel new york city, lowell new york city
LOCATION
United StatesNew YorkNew York CityUpper East Side / Manhattan
NUMBER OF ROOMS
74
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LOWELL HOTEL - Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about Lowell Hotel
Which popular attractions are close to Lowell Hotel?
Nearby attractions include Museum of Jewish Heritage (0.1 km), Bloomingdale's (0.4 km), and Central Park Zoo (0.3 km).
What are some of the property amenities at Lowell Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Lowell Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Lowell Hotel?
Guests can enjoy an on-site restaurant and a free welcome drink during their stay.
Is parking available at Lowell Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Lowell Hotel?
Conveniently located restaurants include Daniel, BG - Bergdorf Goodman, and Ora Di Pasta.
Are there opportunities to exercise at Lowell Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Lowell Hotel have airport transportation?
Yes, Lowell Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lowell Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lowell Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lowell Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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