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Excelsior Hotel

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Traveller (413)
Room & Suite (380)
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Overview
  • Excellent30%
  • Very good47%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,204)
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1,892 results
Traveller rating
609
797
272
119
95
Traveller type
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LanguageEnglish
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609
797
272
119
95
Show reviews that mention
All reviewsthe natural history museumupper west sidecentral parkcalle ochocolumbus avenuegreat locationnew yorksubway stationsitting roomupgraded to a suitearound the cornerbreakfast roomtwo double bedslincoln centercoffee makertimes squarebagels
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1 - 5 of 1,892 reviews
Reviewed 3 days ago

I have nothing but love for this hotel, we stayed in 2017 and again in 2018. In our first trip, we stated in a standard double room, for our 2nd, we were able to splurge a bit more, so opted for a suite. The suite...More

Thank danny4681
Reviewed 1 week ago via mobile

Hotel is actually ok , clean rooms , friendly staff and a fitness room . No tea / coffee facilities in the room so anything past a 3 or 4 night stay would bother me but with so many great cafes, bistros and delis on...More

1  Thank Sharon B
Reviewed 1 week ago via mobile

Don’t get me wrong. It’s a fairly nice hotel. Staff was very nice and attentive, the doorman almost overly so. It was located near the park, the Natural History Museum, shops and restaurants too. The price for a hotel near Central Park was also not...More

1  Thank Darren M
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Dear Guest, thank you for choosing the Excelsior Hotel for your stay. I do apologize that you were charged for the sofa bed. The fee is only charged when guest make the reservation for less than 3 persons, this may have been an oversight from...More

Reviewed 1 week ago

We spent more than 20 nights in this hotel and because of this, the hotel gave us some benefits, like a room with a front view, which was very beautiful and amazing. This hotel is very well located, with 4 diferents subway lines avaliable nearby,...More

Thank julianagd
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Thank you for choosing the Excelsior Hotel for your long stay, we appreciate your comments and hope you return soon. I will send your comments to management in regards to the black out curtains. All the best!

Reviewed 4 weeks ago

Terrific stay at the Excelsior. Lovely room, large for NYC! Had a small, separate sitting room. Bed was very comfortable. My husband wants me to find out who makes their mattresses. Bathroom was small, standard NYC hotel size but adequate and well stocked. VERY quiet....More

1  Thank evanstonmom
Response from ExcelsiorNY, Director of Sales at Excelsior HotelResponded 1 week ago

Thank you for choosing the Excelsior Hotel we are pleased to know you enjoyed your stay. The mattress is a Simmons beauty rest. We value your feed back and are working on having complimentary coffee in a common area at no charge.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$240 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#99 Family Hotel in New York City
#146 Business Hotel in New York City
#213 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$240 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#99 Family Hotel in New York City
#146 Business Hotel in New York City
#213 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (413)
Room & Suite (380)
Dining (7)
Amenities (48)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
Ask a question
ElDirector4816
14 November 2017|
AnswerShow all 8 answers
Response from Sarah B | Reviewed this property |
There were lots of children staying there when we did so I would assume it’s kid friendly
0
Votes
Devlyn N
5 November 2017|
AnswerShow all 7 answers
Response from ladyjaat | Reviewed this property |
I've stayed in all the various suites the hotel offers. They are all spacious, but avoid the ones with the single beds as they tend to be squeezed into smaller spaces in the hotel.
0
Votes
craignewsoncn
18 August 2017|
AnswerShow all 6 answers
Response from Julie D | Reviewed this property |
I'm not too sure what it was my husband sorted that out but I've just looked on the inhotel website and for the excelsior it states $3:50 per night per person and $5:50 per night per person for a superior room Hope this... More
1
Vote
Room Tips
"Ask for a room in a high floor and for a front room. Nice view for Manhattan."
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"Choose any other hotel"
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"Rooms at the front have Manhattan skyline views,magical at night"
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"Best views on the 11th floor with a balcony, but they don’t advertise balconies!"
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