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4.5
#67 of 505 hotels in New York City
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Manhattan’s central and fashionable Midtown East is the San Carlos Hotel, a luxury boutique hotel with attentive, and genuine staff ready to welcome you. We feature 147 "oversized" rooms and suites with unprecedented space, rooms starting at 350 square feet. Each accommodation offers a kitchenette to include microwave, coffee/tea maker and refrigerator. Choose from spacious Deluxe rooms, Executive Junior suites, Elite One-Bedroom suites, or our Penthouse suites complete with private garden terraces. You will be catered to by our personable, accommodating team as you enjoy our facilities, meeting rooms, our contemporary restaurant/bar, gym, business lounge, and all that Manhattan has to offer. Walking distance to many major attractions. Rooms include in-room safe, trouser press, iron and board, plush terry robes, Aveda bath products, AM/FM clock radio with docking station. Wifi available throughout. Accessible rooms available online.
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The San Carlos Hotel emerges as a comfortable oasis with its well-maintained and spacious rooms that, despite a lack of modern flair, still win over guests. The central location is a hit, placing visitors within easy reach of must-see landmarks and convenient transport options.
While some guests have raised eyebrows at extra fees and wished for better soundproofing, the overall value is celebrated, especially considering the useful kitchenette-equipped rooms. Stellar service is the cherry on top, with a staff that's consistently recognized for their warmth and efficiency.
Location
Convenient
Atmosphere
Comfortable
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Well-appointed
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Excellent stay! Very convenient location. Easy to access subways, walking or taxi. Quiet stay with extremely helpful staff. Safe area and quite affordable! Would return to this hotel without a doubt should I get a chance to return to NYC for a 3rd time :)
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanna Vargas, Revenue Management at San Carlos Hotel
Responded 17 Mar 2024
Dear travlinmomkrin, Thank you so much for your very positive feedback. We are glad that everything in the hotel met your expectations and you enjoyed your stay. Kind regards, San Carlos Hotel
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I stayed here during the COVID 19 scare, needing a few days outside of my own apartment for my mental health and a change of location. The staff were very courteous and upgraded me to a suite, free of charge. The beds were soft and clean, and despite being in the middle of midtown there is great soundproofing and my stay felt serene. Enjoyed the full bath and bathrobe. Didn't take advantage of the room service but they are affilitated/attached to an Indochinese restaurant that I know to be very good. Will definitely recommend to my family and friends that they stay here--whenever they are allowed to visit again!
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Date of stay: April 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanetM150, Manager at San Carlos Hotel
Responded 1 Jun 2020
Scarlett, thank you for the five-star review! You deserve to take some time for yourself -- a quiet room, cozy robe, and delicious food sound like the perfect self-care treat. We'll welcome you, your friends, and family with open arms whenever everyone is in town. Take care, The Team at San Carlos Hotel
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Excellent we stayed for 10 days , the people is very nice and helpful. Rooms were very comfortable and well kept The value for our money was excellent Will come back and will recommend I think that minimum 200 character of review is too much. Have good 2020
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanetM150, Manager at San Carlos Hotel
Responded 5 Mar 2020
Andres, thank you for the five-star review! Resting your head on a pillow away from home should feel just as comfortable as laying in your own bed. We'll have the rooms spotless upon your next return. All the best, The Team at San Carlos Hotel
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The hotel is located in a very nice location, the price was reasonable compared to other hotels in the area (we rented a suite because we are a family of 5, and that suite came with a 2-bed bedroom and a living room with a pull-out couch). The staff was very friendly, especially the cleaning staff.
The main drawback was the condition of the room, in particular we had windows that were in such poor state that we had to barricade them with pillows and towels to prevent the wind from oozing through (this was in february, so the wind was very cold).
Also, the “resort fee” was quite expensive at 32 USD per night, for free wifi and access to a gym that was honestly just a few weights, a few cardio machines and a single multi-cable station.
I might choose this hotel if i I come to Manhattan again, but not in the very cold or very hot months.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanetM150, Manager at San Carlos Hotel
Responded 21 Feb 2020
We are disappointed that we did not meet your expectations. We want every guest to have an exceptional stay with us. I am not aware if you mentioned your concerns to the front desk, as we would have made every attempt to move your family to another suite, so we could address the issues. We are happy to hear that your experiences with our staff were very friendly during your stay. Courteous service and hospitality are very important to us. It would be great if you would give us a second chance to prove that to you, and I assure you that your next stay will be exceptional. Hope to see you during your future visit to NYC! Janet M. Director of Sales San Carlos Hotel
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The lobby is nothing special, and the hotel does not look special from the outside, but the rooms are very spacious and the staff here is great. The workout room is small but has windows, so it's far less claustrophobic than other workout rooms at comparable hotels. Our family of 4 stayed quite comfortably in a suite with two queen beds and a small kitchenette for a very reasonable price. The location is convenient to 5th Avenue shopping and the theaters and is right around the corner from Essa Bagel. If you book directly on the hotel's website, you can sign up for substantial discounts. We would stay here again.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanetM150, Manager at San Carlos Hotel
Responded 16 Jan 2020
Joelyn, we're happy to see that you loved how spacious our rooms are and the hospitality exhibited by our staff. It's great to know that you appreciated the open feeling of our workout room as well. We hope you had a wonderful time shopping nearby on Fifth Avenue! It would be a pleasure to host your next stay in the city! The Team at San Carlos Hotel
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The kitchenette with minifridge, microwave, dishes, silverware, glasses, and a can and bottle opener made it possible to prepare breakfast and dinner in our room. Each day, the housekeeping staff replaced our dirty dishes with clean dishes. The iron, ironing board, pants press, and 2 white robes were a nice touch, as was lending out umbrellas on a rainy day.
For our family of 5, it was so nice to have 2 rooms and 2 TVs within our suite. It was well worth it to pay the extra daily fee for a roll-away bed so that, between the second bed, sofa sleeper, and roll-away bed, each of our 3 teenagers could have their own bed. It was great to have 2 closets to store our luggage in. Also, we appreciated the fitness center and the business center, both for their usefulness and also to have someplace to go when someone wanted a little break from 24-7 family time. The vending machine in the business center was handy.
The staff was very friendly and eager to help. This hotel is clean.
Great location in Manhattan. Just go 1.5 blocks to the subway station on 51st St, take it downtown to Grand Central Station (42nd St), and transfer anywhere. Take subway 4, 5, or 6 Uptown to return to 51st St station. The multiple Duane Read stores nearby were convenient for essential groceries.
We would have preferred that the bathroom had a fan.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teresa Miro, Sales at San Carlos Hotel
Responded 24 Jun 2022
Dear 282vk, Thank you for taking the time to write your detailed and positive feedback. We are glad to read that you enjoyed your stay with us. Kind regards, San Carlos Hotel
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This hotel is a hidden gem and while just a few blocks from all the Manhattan landmarks is on relatively quiet street. Hotel staff is extremely friendly and helpful . Rooms are very comfortable and beds were some of the best I have experienced in a hotel and I travel quite a bit.
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Date of stay: December 2019Trip type: Travelled with family
Room Tip:My one tip would be to get some snacks and bottled water from the nearby Duane Reade.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We visited San Carlos as a family of 4 and booked a twin room and king room. With 2 tall teenagers it was perfect for them to have great sized beds in the twin and a great sized room. We emailed ahead and the hotel were helpful to give us rooms beside each other. On arrival, friendly staff, efficient and check in was very relaxed. Having visited much busier hotels in NY this made a big change. Rooms were spotless and everything we needed. The kitchenette was clean, well stocked and made a huge difference to our trip as we were able to stock up on cold drinks, fruit, and snacks. Coffee and tea, heating facilities were also great for the morning breakfasts.
Each day, we returned to a spotlessly clean room and toiletries and tea coffee restocked. It was a safe quiet hotel and we felt very comfortable. We had one issue on a new arrival to the room next door who was noisy and the hotel staff dealt with it effectively and discreetly contacted the room to rectify this.
Location was perfect! Quiet enough to be out of traffic noise but 15-20 mins walk to Broadway, Bloomingdale’s. 10 mins Grand Central Station, subway close by and perfect to get to anywhere. Never had to queue for elevators either which has been a huge problem in NY stays before. My 19 yr old was confident enough to walk in and out of areas around to explore shops she wanted to see. Ess a Bagel around the corner highly recommended for breakfast!!
Lobby staff were second to non. Providing maps, advice about take out food, travel arrangements and organising taxis etc. Generally very friendly to the whole family. if you are looking for a hotel with restaurant, nightlife, view etc then this is not for you but if wanting comfort, cleanliness, friendly and great location then I would highly recommend it.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teresa Miro, Sales at San Carlos Hotel
Responded 19 Jul 2022
Dear Julia H, Thank you so much for your positive review. We really appreciate your time writing such a detailed feedback of your visit and kind words towards our colleagues. We are glad you enjoyed your family time here at the San Carlos Hotel. Kind regards, San Carlos Hotel
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We had a good experience last time so this was one of the first places that I looked for another trip. It has a winning combination: above-average sized room, below-average room rate, and quiet midtown location.
Staff is friendly and helpful. Quron at the front desk deserves props - I spoke to him before coming because I was expecting a package and he said he'd make sure it was ready when I arrived. On the departure day, I left my luggage with the bellman; when I was hustling back to get the bags on the way to catching my train, I called the front desk and Quron made sure the bags were ready to go so that my Uber driver pulled up and the bags were in the trunk in less than 60 seconds.
Unless you have to be in a particular neighborhood, this is the place to stay for a great NY experience.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janet Materi, Sales at San Carlos Hotel
Responded 5 Aug 2021
Thank you for taking the time to leave this fantastic review and for being a return guest at the San Carlos Hotel. We strive to make your stay great and glad to see we met and hopefully exceeded your expectations. We hope to see you again soon! Kind regards, Janet M Director of Sales
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Just got back from a girlfriend's 5 day city trip to New York. We had a twin room which was very spacious and comfortable for 2 people. We were on the 2nd floor and had a really bad view of the next bulding which made our room very dark, no sunlight got in at all. We did not really mind so much as we were out and about most of the time and only came to the room to sleep. The location is perfect, in a relatively quiet street but still only a 15 min walk away from Times square. Accross the street is a diner were you can have a decent breakfast at a reasonable price. What impressed us most about this place was the kindness and helpfullness of the staff. They were alway ready for any request with a smile and really made us feel very welcome guests. I will definitely come back to this hotel if ever I have the opportunity to visit NY again.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Teresa Miro, Sales at San Carlos Hotel
Responded 7 Jun 2022
Dear Carla, Thank you for your very positive review. We really appreciate you taking the time to write down this kind feedback. It is our aim to make our guests feel comfortable and safe. The staff is the main factor to achieve this goal. We are very proud of our team at the San Carlos Hotel and very glad that our guests recognize their kindness and hard work. Kind regards, San Carlos Hotel
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Our suite had a bedroom door that shut. The bathroom was in the bedroom portion of the room. There was no great view where we were but I didn’t ask for one.
There are more places to choose from in the New York City area.
PRICE RANGE
$514 - $897 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel san carlos, san carlos hotel new york, san carlos new york city
LOCATION
United StatesNew YorkNew York CityTurtle Bay / Midtown East / Manhattan
NUMBER OF ROOMS
147
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SAN CARLOS HOTEL | UPDATED 2024 Reviews & Price Comparison (New York City) - Tripadvisor
Frequently Asked Questions about San Carlos Hotel
Which popular attractions are close to San Carlos Hotel?
Nearby attractions include Steve Cohen - Chamber Magic (0.4 km), St Joseph's Chapel Catholic Memorial at Ground Zero (0.3 km), and Greenacre Pocket Park (0.2 km).
Are there any historical sites close to San Carlos Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.0 km), World Trade Center Memorial Foundation (6.0 km), and Hamilton Park (4.2 km).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
