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Holiday Inn Express New York City - Chelsea

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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,218)
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All reviews madison square garden penn station hi express great location new york the breakfast area times square free breakfast bagels rooms are small the empire state building front desk staff tea coffee few blocks stayed here for nights clean hotel subway line
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1 - 5 of 1,536 reviews
Reviewed yesterday

We stayed here for 4 nights with our 2 teenagers, so we had 4 of us in a room which was a bit tight and we had to keep tidy and coordinate carefully, but the room was comfortable and clean. We knew it would be...More

Thank bluehills68
Response from Anais C, GSA at Holiday Inn Express New York City - ChelseaResponded today

Thank you kindly for taking the time to share your feedback, it is greatly appreciated. I am very happy to hear you enjoyed our convenient location, free breakfast, and our staff. We hope you will choose to stay with us again.

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Just stayed three nights, October 16-19th, and couldn’t have been happier. The location was perfect, right around the corner from the subway making it easy to get around the city.(Times Square, 9/11 Memorial, Lincoln Center) Just a few minutes walk to Madison Square Garden, Chelsea...More

Thank Doreen W
Response from Anais C, Front Desk Agent at Holiday Inn Express New York City - ChelseaResponded 4 weeks ago

Dear Guest, we appreciate you choosing to stay with us and thank you for your commentaries. We hope you choose to stay with us again soon.

Reviewed 1 week ago via mobile

Excelent the service, maybe the people in the lobby can be a little bit nicer, the guys especially. But in general terms was a really good time, we were there for 12 days and no complaints at all! AwesomeMore

Thank Paula P
Response from Anais C, GSA at Holiday Inn Express New York City - ChelseaResponded 3 days ago

Thank you for sharing your feedback. I apologize for any inconvenience you may have encountered with any of our staff, this is certainly not the service we look to offer our guest. We hope you will consider staying with us on your next trip to...More

Reviewed 1 week ago via mobile

I walked into the hotel and went up the lifts to our room. My wife and son were already esconed in the hotel for the past 5 nights. They had warned me of the tiny room but I was still unprepared. Our room was on...More

Thank Jamie575
Response from Anais C, GSA at Holiday Inn Express New York City - ChelseaResponded 1 week ago

Thank you so much for choosing to stay with us and for your detailed review. Unfortunately NYC rooms tend to be smaller than most other cites. I am happy to know you enjoyed our convenient location and the warmth of out staff. I apologize for...More

Reviewed 2 weeks ago

Room was not very big but very comfortable. Friendly staff on reception. Good self-service breakfast. There is a nice outdoor terrace with seats at the front and the hotel is set well back from the street. The location is ideal for exploring NYC.

Thank Michael E
Response from Anais C, GSA at Holiday Inn Express New York City - ChelseaResponded 1 week ago

Thank you so much for taking the time to share your feedback. We are happy to know you enjoyed our friendly staff and complimentary breakfast and hope you will return.

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Questions & Answers
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8 November 2018|
AnswerShow all 2 answers
Response from Raul B | Reviewed this property |
Yes, you can. I actually received one there.
28 August 2018|
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Response from Leonaida | Reviewed this property |
I can not say. We did not eat at a restaurant near the hotel.
19 August 2018|
Response from Leonaida | Reviewed this property |
I am not sure.
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