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Residence Inn New York Manhattan/Times Square

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1033 Avenue of the Americas, New York City, NY 10018-5408
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1050)
Room & Suite (583)
Dining (84)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn New York Manhattan/Times Square
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#280 of 531 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
From weekend getaways to extended stays, Residence Inn New York Manhattan/Times Square positions you in the beating heart of New York City. Embark on dynamic adventures to the Empire State Building, Central Park, Javits Center and Bryant Park. Encounter rejuvenation in our spacious suites. We deliver homelike comforts with our complimentary Wi-Fi, kitchenettes and luxurious bedding.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
559Restaurantswithin 0.5 km
155Attractionswithin 0.5 km
2885Reviews172Q+A100Room tips
Traveller rating
  • 1,367
  • 1,086
  • 279
  • 93
  • 60
Time of year
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Popular mentions
Danielle C wrote a review Dec 2021
North Conway, New Hampshire12 contributions6 helpful votes
I stayed here December 19-24 2021 with my mother and sister. This place needs some serious maintenance. The toilet did not flush well. There was no water pressure which made showering difficult. The hot water was so hot it could be dangerous if you have small children. Our safe was broken and the pull out sofa couch was very uncomfortable. One of the key cards didn’t work well even after visiting the desk and having them reset it twice. The thermostat didn’t work well either. The free breakfast was so gross that we only went once, everything was cold. The internet didn’t connect to our devices. I’ll end with some positives.. the staff was wonderful, very pleasant and friendly. The view from the room was incredible. We stayed on the 21st floor and had an amazing view of the Empire State Building. We enjoyed the full fridge and kitchen area but there wasn’t a stove so why put pots and pans in there? It certainly wasn’t worth the $2000 price tag for five nights.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Team Marriott, Agency / Consultant at Residence Inn New York Manhattan/Times Square
Responded 3 weeks ago
Dear W7672CJdaniellec, Thank you for your stay at our hotel and for your comments. We sincerely apologize that you experienced difficulties during your stay with us. This is not the level of service we generally provide and it certainly does not meet our standards. We have shared your comments with our entire staff, and we will take the appropriate action to prevent these issues from happening again. We hope that we will have another occasion to meet your expectations and to welcome you back in the future. Melissa Cantone Operations Manager
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carla c wrote a review Dec 2021
1 contribution
I don't know how this location does it. Everytime I stay here somehow they just get better and better when I think they can't possibly be any better. Mike,Andre, Damien, Sergio and George you are the dream team actually all of the staff here seems to be really genuine and knowledgeable. It's insane how this specific location hits All the check marks! Cleanliness 5/5 location 5/5 customer service 5/5 rooms 5/5 the breakfast 5/5 fitness center and laundry room 5/5 event venues 5/5 I have already made my holiday reservations and look forward to all my future stays. Best hotel for everyone. Military they take care of families they take care of traveling for business you are taken care of. Whatever your purpose or whoever you are this is the place for you. All hotels need to b elite Thai location Marriot or not. I wish we could clone the manager of this location and it's staff. Thank you very much residence inn by Marriott time square for making Evey stay even more magical then the last! Look no further book your room today. They don't pay me and they don't have too they are just that incredible find out for yourself! Thanks again team Marriot! Wish I could give you all the stars in the galaxy!
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Date of stay: October 2021Trip type: Travelled with family
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Response from Team Marriott, Agency / Consultant at Residence Inn New York Manhattan/Times Square
Responded 11 Dec 2021
Dear C3675TMcarlac, Thank you for staying at the Residence Inn New York Manhattan/Times Square and writing about your enjoyable experience. We will be sure to share your comments with our entire team. We appreciate you taking time out of your day to let us know that we exceeded your expectations. Thank you once more for choosing us, and we look forward to welcoming you back in the future! Melissa Cantone Operations Manager
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KCMOMichelle wrote a review Dec 2021
Kansas City, Missouri61 contributions21 helpful votes
We arrived the Sunday night before Thanksgiving, checked-out Friday afternoon. I came prepared to give grace to a hotel that was likely short staffed after recently reopening and getting ready to host their biggest crowd in over a year. No grace needed, the staff was friendly and attentive from beginning to end. The lack of obvious stress points (to me and my family) is definitely a sign of good management and a great staff. (Many thanks to everyone that worked Thanksgiving week.) My son used the workout room everyday (which included handheld weights up to 50lbs and several ellipticals and treadmills). We also used the laundry facilities (which were clean and efficient at $2.50 and about 20 minutes each). Worth noting that while I didn't find my particular room to be bigger than any other room in NYC, when traveling with a family there is really no value that can be placed on having a kitchenette with a full-size refrigerator. (Well, there is a value but I likely wouldn't be able to afford it if they charged for it. LOL) I only mention this because it seems that a lot of travelers are taken aback by the room size, but don't give reverence to what you get in exchange. That being said, I am from the Midwest where our Residence Inns are basically the size of a two-bedroom apartment, so I understand the shock. LOL While it did not impact my stay, I do wish that the hotel would consider a more sustainable/environmentally friendly approach to their toiletries (shampoo, conditioner, etc.). I travel with my own, but I do like it when a hotel has the large refillable bottles of shampoo, conditioner and body soap on the shower wall. Also, there was not a recycle container in the room (but there is a small one in the dining area, if I remember correctly). The hotel location can't be beat. Every day I found something new around the corner. There is a Whole Foods just down the street and a market/deli just steps away (Bryant Market) that has everything you need (except laundry detergent). I'm gluten free and love it when I find a place that has lots of gluten free snacks! Things do seem to close pretty early on that block, like 9 and 10pm. I mean, that is typical timing where I live, but I expected it to be different in the city that never sleeps... Maybe it is a matter of pandemic staffing/hours... Coffee is everywhere on that block including the DD next to the lobby entrance and the Starbucks across the street. (I ordered on my app and sent my kid over every morning! BAH!) There is coffee at breakfast and a few packs in the room. (Albeit only packs of decaf were in my room...) I would stay at this hotel again on future trips with my family.
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Date of stay: November 2021
Location
Cleanliness
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Response from Team Marriott, Agency / Consultant at Residence Inn New York Manhattan/Times Square
Responded 1 Dec 2021
Dear KCMOMichelle, Thank you for taking the time to review our property. We truly appreciate your business and are thrilled to know you enjoyed your stay with us. We are particularly glad your son loved our well-equipped fitness center. Thank you again for sharing your comments and we hope to welcome you and your family soon. Melissa Cantone Operations Manager
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Sabeen M wrote a review Nov 2021
Herndon, Virginia19 contributions33 helpful votes
It was my third time stayinf at this property. I was able to receive late checkout and an upgraded room as a Titanium Bonvoy Member, friendly service and perfect location! Breakfast was wonderful aswell!! Lovely view of Bryant Park from our room. Will stay again!
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Date of stay: November 2021Trip type: Travelled with family
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Response from Team Marriott, Agency / Consultant at Residence Inn New York Manhattan/Times Square
Responded 1 Dec 2021
Dear Guest, Firstly, thank you for being a valued Titanium Bonvoy Member, and we welcome you back to Residence Inn New York Manhattan/Times Square. It is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations with our convenient location, thoughtful service, and complimentary breakfast at our well-kept property. We are also delighted to read you enjoyed the incredible views of Bryant Park from the room upgrade provided to you by our associates. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return; we look forward to your next visit. Melissa Cantone Operations Manager
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Olivetree819 wrote a review Nov 2021
Pennsylvania3 contributions
I am thankful the hotel was able to reopen for the holiday season. It was apparent to my family that the staff worked extremely hard to get this hotel open when they were given the green light to do so. The men and women working the front desk/lobby/elevator area during the parade had their hands full and organized a workable flow for many many guests. Baggage handlers, you worked so hard. Thank you. Thank you also to housekeeping and maintenance. My family wants to thank each and every one of you for working so hard to get this hotel reopened (since being closed for covid for a very long time) and provide excellent customer service. You all are very much appreciated. Wishing you and your families a Very Happy and Healthy Holiday Season!
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Date of stay: November 2021
Rooms
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Sleep Quality
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Response from Team Marriott, Agency / Consultant at Residence Inn New York Manhattan/Times Square
Responded 29 Nov 2021
Dear Olivetree819, Thank you for taking the time to post this generous review for fellow travelers. We appreciate the positive feedback and are happy you enjoyed your stay with us. Our entire staff works hard to meet and exceed all our guests' expectations, and reviews like yours make it all worthwhile! Thank you once more for choosing us, and we hope you will revisit us here at the Residence Inn New York Manhattan/Times Square any time you are in New York City. Melissa Cantone Operations Manager
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PRICE RANGE
US$186 - US$531 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn by marriott times square new york hotel new york city, residence inn new york city, marriott new york city, new york city residence inn, new york city marriott
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
350
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Frequently Asked Questions about Residence Inn New York Manhattan/Times Square
Which popular attractions are close to Residence Inn New York Manhattan/Times Square?
Nearby attractions include New York Public Library (0.4 km), Bryant Park (0.3 km), and Style Room NYC Shopping Tour Experiences (0.3 km).
What are some of the property amenities at Residence Inn New York Manhattan/Times Square?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn New York Manhattan/Times Square?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn New York Manhattan/Times Square?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Residence Inn New York Manhattan/Times Square?
Yes, parking is available to guests.
What are some restaurants close to Residence Inn New York Manhattan/Times Square?
Conveniently located restaurants include Best Bagel and Coffee, Royal 35 Steakhouse, and Izakaya MEW.
Are there opportunities to exercise at Residence Inn New York Manhattan/Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Residence Inn New York Manhattan/Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn New York Manhattan/Times Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn New York Manhattan/Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn New York Manhattan/Times Square?
The staff speaks multiple languages, including English and Spanish.