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Renaissance New York Hotel 57

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Reviews (1,504)
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456
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70
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All reviews central park aveda products new york the concierge lounge boutique hotel marriott properties lexington avenue rooftop terrace rooms are small junior suite upper east side two blocks location is great corner room business center times square around the corner
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1 - 5 of 1,330 reviews
Reviewed yesterday

The hotel overall is very nice. The location is great. The rooms are small but adequate. The cost is high, but that is NYC. The service was outstanding from the front desk to the bell men. A special shout out to Jose who coordinated our...More

Date of stay: December 2018
Thank Fred P
Reviewed 1 week ago

We stayed here Wed night before thanksgiving. While my wife and I were sure we booked here our reservation was in the system for the Times Square location. For a number of reasons that would not work for us and we out ourself at the...More

Date of stay: November 2018
Thank wrentham75
Response from Nathalie U, General Manager at Renaissance New York Hotel 57Responded 1 week ago

Thank you for the lovely review! It's excellent your time with us at our convenient location was so fantastic! We're thrilled our team took such wonderful care of you. Steven is a treasured member of our team so it's not surprising you felt so welcome...More

Reviewed 2 weeks ago via mobile

Stayed here the weekend after thanksgiving, it’s very close to the subway so easy to find and get to (we came from Newark). We found it nice to walk to Times Square and Penn Station areas. Easy to check in and we were happy that...More

Date of stay: November 2018
Thank kjkpatriots
Response from Nathalie U, General Manager at Renaissance New York Hotel 57Responded 2 weeks ago

Thank you for sharing your thoughts with us, kjkpatriots. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want...More

Reviewed 2 weeks ago

We were staying one night and felt like we lived there. Arrived in a middle of a November snow storm, very unexpected for hotel and the City of New York. We were driving from uptown to midtown and didn't know the exact location of the...More

Date of stay: November 2018
Thank scrystalerwich
Response from Nathalie U, General Manager at Renaissance New York Hotel 57Responded 2 weeks ago

Thanks for sharing this fantastic review, Sarah! We're thrilled your time with us was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests....More

Reviewed 2 weeks ago

Even though there is no service or food available, this was a good deal. The rooms are nicely appointed with great bathrooms in stone tile, good water pressure. The beds have duvets and the curtains are black out so we slept very well. They thoughtfully...More

Date of stay: November 2018
Thank _dmpinvt
Response from Nathalie U, General Manager at Renaissance New York Hotel 57Responded 2 weeks ago

Thank you for the 4/5 rating! It's fantastic your time with us was so great! We're happy you appreciated our well-appointed rooms and convenient location so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence...More

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Questions & Answers
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HLR39326
11 November 2018|
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Response from DKWWilliams | Reviewed this property |
I am not sure if there are restrictions at night based on age but one can visit during the day. I suggest a quick email to hotel. Also i suggest you look into visiting Rockefeller center. They have a view at 30 Rock worth... More
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missm12345
22 July 2018|
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Response from GoUCLAbruins | Reviewed this property |
I don’t know. I suggest you contact the hotel directly.
0
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510steveny
10 May 2018|
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Response from 912erinn | Reviewed this property |
I can’t confirm this however I think I remember seeing a laundry bag in the closet. I would call the hotel and ask.
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