Hilton Club The Central at 5th New York
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Hilton Club The Central at 5th New York

Traveller (34)
Shower was large, with good water pressure, and great shower door design.
Room & Suite (22)
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About

4.5
#315 of 502 hotels in New York City
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Less than a block from 5th Avenue shopping, our Midtown hotel is within walking distance to New York City's top attractions. Rockefeller Center and St. Patrick's Cathedral are within a 5-minute walk. MoMA, Bryant Park, Times Square, and New York Public Library are a 10-minute walk. Enjoy views of the city from our studio and two-room suites.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Baggage storage
Concierge
24-hour front desk
Car park
Wifi
Non-smoking hotel
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

12 East 48th Street, New York City, NY 10017
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
12.6 km
See all flights
47–50 Sts – Rockefeller Center
6 minNew York City Subway
100Reviews11Q+A17Room tips

Reviews
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Traveller rating
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Detailed Reviews
DiasLourenco wrote a review Aug 2023
Lisbon, Portugal59 contributions39 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Amazing people that work here, we arrived and we were very welcomed, 2 adults with 2 children, always looked after. even with a booking mistake on my part they here very supportive and helped us take care of it. Truly a great service from exceptional persons.

Very nice room. Good location.
Read more
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Good place to stay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer T wrote a review Sept 2022
Round Hill, Virginia71 contributions14 helpful votes
4.0 of 5 bubbles
We have been Hilton Grand Vacation owners for several years but this was the first time using out points to stay in NYC. We were lucky enough to snag a reservation over Labor Day weekend for a One Bedroom Penthouse room. I must say we were impressed! The room was beautiful and with the PH we had a fantastic view! Everyone mentions the heated toilet seat and bidet and of course I must too! What a nice added feature! But we also really enjoyed the power blinds and even the "Master" switch at the door so you don't have to turn everything off individually before you leave the room. Plus, especially for NYC, it was spacious! We had plenty of room for two adults and two kids.

The staff was friendly and helpful as well. On the first night when we realized we did not have bedding for the sofa bed, we called to the front desk and not only did they send it right up, but they sent someone up to make up the bed for us. This was super helpful and so much nicer than the normal quick knock and dum of a pile of bedding into your arms at most hotels.

The only reason I did not give 5 stars is for two reasons. First is that we arrived pretty early in the day (around 9am) and, as expected, our room was not close to ready. No problem, we expected that. We checked in, left our bags will bell services and off we went to explore. When we came back around 3:45pm with two highly exhausted girls, however, our room was STILL not ready. Of course, check in is not until 4:00pm so technically it was not late, but I guess I figured since we had been there so early that perhaps our room could have bene prioritized? This is something I don't understand about hotels. They will have rooms cleaned that sit empty for hours until the guests arrive while in some other cases, the guests are there early and they are made to wait. So we had to wait in their interior courtyard (which was very cute) and our room was FINALLY ready at 4:10pm.

Second reason for 4 stars (versus 5) relates to trash pickup. Staying here as an owner, we do not get daily housekeeping, which we are fine with. But on the second day, I texted down to the front desk to ask what we should do with our trash that was piling up. I was told to just leave it outside our room. So we put it out there, assuming it would be picked up soon. 24 hours later it was STILL sitting outside our room in the hallway. For such a nice place, this just seems a bit unseemly. So they could have been better about that.

Overall, it's probably nit picking. We really did have a great time and would stay there again. Location is fantastic, rooms are nice and staff is exceptional (if they could just be better about trash). I would definitely recommend giving this place a try.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scot O wrote a review Jul 2022
Chicago, Illinois24 contributions3 helpful votes
5.0 of 5 bubbles
Our stay was simply the best! The staff was welcoming, informative, and even gave us a birthday treat when they discovered we were celebrating a birthday on the trip. The location is ideal, and the room was one of the best we ever experienced in NYC - even a gorgeous view, especially at night. The staff advised us on getting to one destination via the Subway - and even texted us to let us know we would have to switch to a shuttle bus at one point due to subway construction along the route. They were the best!
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Review collected in partnership with Hilton Grand Vacations
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen L D wrote a review Jan 2023
Washington DC, District of Columbia74 contributions65 helpful votes
2.0 of 5 bubbles
The front desk staff were pleasant and helpful. The location is terrific, if you're planning to go to the theatre or it's Christmas and you want to be near Rockefeller Center and the big tree and/or St. Patrick's Cathedral. The hotel itself and its complete absence of amenities were a big disappointment. Our "studio" is the smallest room we have ever stayed in in a Hilton. Seriously. Even though it's part of the Hilton Grand Vacations Club, there is no lounge, no restaurant, hardly any lobby. And, when we had a family member come up to visit/chat in our room, one of us had to sit on the bed, because there were only 2 chairs. There was no maid service "unless you stay 5 days." Sorry, but Covid is a really tired excuse now. And, that meant that after the first night, we had to specially request more toiletries, more towels, even more coffee pods, and despite multiple requests there was never more than 1 small squeeze tube of body lotion. There weren't even real curtains to draw, only a powered drop down that didn't work the first night.
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Date of stay: December 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Honestly, I wouldn't stay here again.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGV Resorts, Owner at Hilton Club The Central at 5th New York
Responded 17 Jan 2023
Thank you for you review. We use guest feedback to help us continually improve, so we will be discussing your concerns with our leadership team. We look forward to welcoming you back when your travels bring you back to New York City.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan T wrote a review Oct 2022
Paris, France1 contribution2 helpful votes
3.0 of 5 bubbles
So if you think that you honor status will give you any benefits in this hotel, well think again. This is not a standard hotel from the Hilton chain. You will not get any upgrade. The lounge is reserved to the "owners" so even diamond members cannot access it. Same for the terrace they show in the picture gallery. You will get access to their below average (1 treadmill, 1 elliptical, 1 bicycle and some free weights) fitness room though.
But the main reason why I cannot recommend the Central, is because they don't provide cleaning service on a daily basis but only once for your entire stay (mine was an entire week...). My main disappointment is from the Hilton Honors web site, that doesn't mentioned that non-negligible fact even once during the reservation process.
On the positive side, it must mention that the Central is extremely well located, the rooms are new and relatively spacious and the staff at the lobby is doing his best to accommodate you needs.
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Date of stay: October 2022
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Cleaning service are on a per stay and not per day basis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGV Resorts, Owner at Hilton Club The Central at 5th New York
Responded 27 Oct 2022
Thank you for your review and loyalty as a Hilton Honors Diamond member. We are very sorry to hear your experience was subpar. Hilton Honors benefits vary by brand, please refer to your member benefits on the Honors website. At Hilton Grand Vacations, we do not have executive lounges. Our lounge is only exclusive to deeded owners here at our property. Although we currently do not provide daily cleaning service, we are more than happy to refresh your room upon request. We use guest feedback to help us continually improve and we will certainly consider your suggestions and comments. We look forward to welcoming you back when your travels bring you back to New York City.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike B NJ wrote a review Oct 2021
Marlton, New Jersey7 contributions
5.0 of 5 bubbles
The heat toilet seats with built in bidet’ in every bathroom should give you an idea of how nicely this property was put together.
The staff is at you service 24-7, would highly recommend. Milton greets you when you park and Laura was at the front desk with answers to all and any questions you may have.
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Review collected in partnership with Hilton Grand Vacations
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HGV Resorts, Owner at Hilton Club The Central at 5th New York
Responded 17 Nov 2021
Thank you for sharing your experience with the Tripadvisor community. We appreciate you acknowledging our team, especially Milton and Laura. We look forward to hosting you again. Carlos Martino General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EmmaPLondon wrote a review Dec 2023
London49 contributions25 helpful votes
5.0 of 5 bubbles
The hotel is lovely, reception modern and smells lovely! Every single staff member we encountered was so lovely and helpful, they were all very impressive and a credit to the hotel. Our room was large and the bed was so comfortable. Hotel does have a policy of no automatic housekeeping…. However… they provide what I consider to be a much better solution. You simply send a text with whatever you need (clean towels, water, bathroom supplies etc) and shortly after you get a knock on the door with everything you asked for, much better for guests convenience in my view. Location wise it couldn’t be better, you can walk to most all of the landmarks and get the subway to the others. We had such a wonderful stay with them and it really made the trip to NYC feel extra special with the exceptional customer service
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: The noodle bar across the street was lovely, likewise the deli a block away
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lorilibrarian wrote a review Mar 2022
Washington DC, District of Columbia1 contribution
5.0 of 5 bubbles
We stayed in one of the studio rooms and it was fantastic. Everything is so clean and new, and it's stocked with what you'd expect: iron and ironing board, hair dryer, coffee maker, mini fridge, toiletries. The room wasn't large, but it's the size you'd expect in a Manhattan hotel. The location is perfect for getting around the city, and there are lots of great restaurants and coffee shops in the area. The staff was super helpful and welcoming from first to last. We will stay here again!
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Review collected in partnership with Hilton Grand Vacations
Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
izzyborges wrote a review Aug 2021
San Francisco, California2 contributions
5.0 of 5 bubbles
We had a fantastic stay at this property. Although the property only opened a few weeks ago, we were thoroughly impressed by the staff going above and beyond to make us feel welcome and comfortable. Huge shoutout to Suzette, Price and Brandon (among many other staff members) who made our stay so wonderful. This property is in a great location as well, easy to walk to destinations or take the subway when needed. Definitely will be staying here when we return to NYC.
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Review collected in partnership with Hilton Grand Vacations
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave J wrote a review May 2022
Houston, Texas19 contributions13 helpful votes
5.0 of 5 bubbles
Great small boutique hotel, spacious well equipped rooms, attentive staff who knew me by name after 24 hours. Located within walking distance of most major attractions: Radio City Music Hall, MOMA, Central Park, Times Square, Theaters, great restaurants but on a quiet block away from the hustle and bustle that normally accompanies a midtown location. Special shout out to Laura and Gokhan who bent over backwards to make our stay great. Strongly recommend this hotel! Will definitely return soon,
Read more
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M R asked a question Jan 2023
Munich, Germany16 contributions4 helpful votes
Is there a resort fee and will the rooms be cleaned daily?
Answer from William D
Davidsonville, United States49 contributions57 helpful votes
We did not have a resort fee. I do not believe our rooms were cleaned every day.
Charlene H asked a question Jul 2022
Alban, United States17 contributions20 helpful votes
I see conflicting information- do all rooms have a Kuerig coffee maker? We are staying in a studio.
26 contributions2 helpful votes
Yes, all rooms, including studios have Keurig coffee makers.
John G wrote a tip 13 Jun
Ho Chi Minh City, Vietnam57 contributions9 helpful votes
5.0 of 5 bubbles
"Go across the street and get some soup dumplings."
Read full review
RunningMomMayL wrote a tip May 2024
Toronto, Canada173 contributions20 helpful votes
5.0 of 5 bubbles
"Well equiped gym!!"
Read full review
LisaKGC wrote a tip May 2024
Gold Coast, Australia65 contributions41 helpful votes
5.0 of 5 bubbles
"No laundry - they have bags to have laundry sent out. Extremely expensive. Best to find another company like Laundryheap."
Read full review
Compass03396219225 wrote a tip Apr 2024
Millsboro, Delaware11 contributions
5.0 of 5 bubbles
"Don't hesitate!! It's a great location."
Read full review
jackqueline o wrote a tip Feb 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Restaurants a little pricy. So I ate lunch out and ate a sandwich or salad in my room for dinner. Hilton Grand Vacation Club in NYC the best"
Read full review
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PRICE RANGE
$544 - $852 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown
NUMBER OF ROOMS
161
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON CLUB THE CENTRAL AT 5TH NEW YORK - Hotel Reviews & Price Comparison (New York City) - Tripadvisor

Frequently Asked Questions about Hilton Club The Central at 5th New York
Which popular attractions are close to Hilton Club The Central at 5th New York?
Nearby attractions include St. Patrick's Cathedral (0.2 km), Grand Central Terminal (0.4 km), and Rockefeller Center (0.3 km).
What are some of the property amenities at Hilton Club The Central at 5th New York?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Hilton Club The Central at 5th New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Hilton Club The Central at 5th New York?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hilton Club The Central at 5th New York?
Conveniently located restaurants include Spice Symphony, Bill's Bar & Burger, and Hatsuhana Sushi Restaurant.
Are there opportunities to exercise at Hilton Club The Central at 5th New York?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Hilton Club The Central at 5th New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.8 km), World Trade Center Memorial Foundation (5.8 km), and Hamilton Park (3.7 km).
Does Hilton Club The Central at 5th New York have any great views?
Yes, guests often enjoy the city view available here.
Is Hilton Club The Central at 5th New York accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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