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Club Quarters Hotel World Trade Center, New York

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140 Washington St, New York City, NY 10006-1071
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Traveller (846)
Room & Suite (394)
Dining (73)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Club Quarters Hotel World Trade Center, New York
Updated 25/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#141 of 518 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
We enhanced our cleaning and safety procedures as part of the "CQ Certified Safe & Clean Program". Set amongst newly revitalized Lower Manhattan, this CQ location offers stunning views of One World Trade Center - with its recently opened observation deck - and the reflecting pools of the National September 11th Memorial. From the soaring wings of the Oculus shopping center to the fresh new eateries around Tribeca and Battery Park, you'll find everything you need to achieve your work goals and out-of-the-office fix.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Snack bar
Vending machine
Rooftop bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, Greek
2454Reviews62Q+A100Room tips
Traveller rating
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VTK wrote a review Yesterday
Zhongshan District, Taipei42 contributions59 helpful votes
My wife and I stayed at the Club Quarters World Trade Center for 6 nights in late-June. The room was spacious with a balcony, and the location is superb, convenient to all downtown attractions and easy access to all public transportations. However, the hotel’s service is to be desired. There is no daily room cleaning. It must be requested specifically. The lock of our balcony door was broken. We reported and maintenance was crew sent, twice, but cannot be fixed. Nothing happened since the second fix, no call from hotel staff, nothing. We also gave up in requesting fix. Therefore, for 6 nights, we were sleeping in the room with the balcony door unlocked. Fortunately, nothing happened.
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Date of stay: June 2022
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littlecub1 wrote a review 3 Jul
OK2 contributions
It was great for our needs and better than expected. The location was on point, as our activities were mostly on this end of Manhattan. Check in is done at a kiosk in the lobby and you text staff if you have questions or needs during your stay. While other reviewers were put off by this, I liked it. I texted the front desk a few times and got quick responses. There were people at the front desk, too, and they were very friendly. Our room was a queen bed and a pull out sofa. The sofa bed was lumpy, but my kid didn’t mind. My other kid packed a sleeping bag and there was plenty of room to make a pallet on the floor. One of the reasons I booked this room over others was the square footage. This was the largest room I’ve stayed in in NYC. It also had two closets, two TVs, a fridge, and a microwave. The view from our corner room overlooked the Memorial Pools. We drove in, so I called ahead to ask about parking. The person at the front desk told me about a couple of options and gave pricing. We chose LAZ Battery Parking garage. It was an easy 5 minute walk to the hotel. The hotel does not have a restaurant or bar at this time, but there were many places that were very close. We wanted a quick breakfast and grabbed something at Cafe Bravo around the corner, a couple of mornings. Their breakfast sandwiches were really good. The 20th floor terraces are a great place to relax and enjoy the view. The wallpaper was peeling at the seems in a few places, but the room was clean. There were also water filling stations on each floor. I’d stay here again.
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Date of stay: July 2022Trip type: Travelled with family
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Adrian T wrote a review Jun 2022
17 contributions21 helpful votes
The location was excellently, staf was nice, elevators are fast and you have tap water at every floor. Al 20th floor you have a great view but the bar is close there ( you must come with your drink). The metro is near.
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Review collected in partnership with this hotel
Date of stay: June 2022
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AED wrote a review Jun 2022
West Falls Church, Virginia1 contribution
Our room was spacious based on a NYC standard and quiet. Staff was friendly, and check-in and check-out was easy. Our bathroom had some long hairs on the floor, so that's the only reason for the four-star, not five-star rating. I would stay here again, and I would recommend the hotel to friends and family.
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Date of stay: June 2022
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racerx013 wrote a review Jun 2022
Annapolis, Maryland1 contribution
if you love downtown ,and do not mind traveling uptown ,this is a great place to stay!!! easy access to any subway station excellent views from the upper viewing decks.a lot of nice restaurants near by.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Shaley62 wrote a review Jun 2022
Charleston, South Carolina1 contribution
We were quite pleased with the amount of space, comfort and quiet room. Compared to other hotels in NYC it outshines all we have stayed in. The staff were efficient and knowledgeable. Having access to chilled water bottles was excellent.
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Review collected in partnership with this hotel
Date of stay: June 2022
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VivPi wrote a review Jun 2022
2 contributions
My room was a sweat box with no way to control the ventilation or temperature. I was told hotel staff needed to make the temperature adjustment. After over 30 minutes, someone finally arrived to tell us that the AC was inoperable and no other rooms were available. They said that they would send me a fan. After four additional calls and over another half hour, they sent up a heater! At this point I decided to shower to cool off-- only to discover I had two conditioners, no shampoo, and a drain that did not work properly. I have spent over 48 hours trying to connect with Kevin Chen, the manager with the authority to issue me a refund. I have left messages with staff and on his voice mail (multiple) to no avail. The evening staff and the day staff (Sam) both agreed that the only way to right this situation was to issue me a refund, but that needs to come from Kevin Chen--- who has not connected with me. I also explained my situation in a text to an automated customer service text (212-577-1133). The automated text said it would like to resolve this; however, I have not heard from them again. Is this a service industry?! Not only did I have a horrific experience with my stay, the customer service has been equally deplorable.
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Date of stay: June 2022
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DOUGLAS M wrote a review Jun 2022
1 contribution
We arrived the Club Quarter Hotel in WTC Manhattan. Our experience has been delightful. We were attended by Marsha Ann who checked us in, but also took her time to pamper us. She excelled in hospitality.
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Date of stay: June 2022Trip type: Travelled with family
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Thomas O wrote a review Jun 2022
Clearwater, Florida21 contributions10 helpful votes
+1
An absolutely beautiful hotel,with outstanding staff, beautiful rooms right in the heart of the financial center Close to the wonderful brookside mall with stunning views across the Hudson river to new Jersey. Also absolutely beautiful views from the hotels 20 floor viewing area Also a huge thank you to Kevin who made us feel like kings during our stay when I'm in NYC this is the only hotel I stay in. A 4 STAR hotel with 5 STAR staff Sincerely Thomas and Nina Oconnor
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Date of stay: June 2022Trip type: Travelled as a couple
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Corey B wrote a review Jun 2022
1 contribution
Great room view of the 911 reflecting pool friendly stay at check in close to everything the view from the 20th floor deck was absolutely amazing we are definitely planning another trip to NY and staying at the world center/ club quarters hotel
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Date of stay: June 2022Trip type: Travelled as a couple
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PRICE RANGE
US$199 - US$319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club quarters world trade hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
252
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Frequently Asked Questions about Club Quarters Hotel World Trade Center, New York
Which popular attractions are close to Club Quarters Hotel World Trade Center, New York?
Nearby attractions include The National 9/11 Memorial & Museum (0.2 km), One World Observatory (0.4 km), and World Trade Center's Liberty Park (0.5 km).
What are some of the property amenities at Club Quarters Hotel World Trade Center, New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Club Quarters Hotel World Trade Center, New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Club Quarters Hotel World Trade Center, New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Quarters Hotel World Trade Center, New York?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Club Quarters Hotel World Trade Center, New York?
Conveniently located restaurants include Bill's Bar & Burger, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Club Quarters Hotel World Trade Center, New York?
Yes, guests have access to a fitness centre during their stay.
Is Club Quarters Hotel World Trade Center, New York located near the city centre?
Yes, it is 0.8 km away from the centre of New York City.
Are any cleaning services offered at Club Quarters Hotel World Trade Center, New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Club Quarters Hotel World Trade Center, New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Club Quarters Hotel World Trade Center, New York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.