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Candlewood Suites New York City Times Square

Traveller (549)
Room & Suite (388)
Dining (15)
Ratings and reviews
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“times square”(324 reviews)
“free laundry”(41 reviews)
“port authority”(73 reviews)
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What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Fitness centre
3 Star Hotel
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in...
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Location and contact
339 W. 39th Street, New York City, NY 10018-1401
Hotel website
10.3 km to La Guardia Airport
523 restaurants are within a 0.5 km radius
0.7 km from Times Square
View nearby attractions and restaurants
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30 Jul31 Jul
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,944)
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All reviewstimes squarefree laundryport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomfew blockssmall kitchenlonger stayclean towelspenn stationcoffee makerthe empire state buildingqueen bedwould definitely stay here again
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1 - 5 of 1,355 reviews
Reviewed today via mobile

While this hotel is centrally located and has comfy beds, the lifts here are very slow. Half way through my stay one of them broke so it was taking up to 10 mins to wait to get down. Very frustrating and probably wouldn’t stay here...More

Thank Jon O
Hotel's Favourite
Reviewed 18 April 2018

If you're looking for somewhere a bit more like home when you are visiting NYC then this is the place to stay. Having stayed in many hotels over NYC we decided on staying here considering we were staying for a week this time. The hotel...More

2  Thank FAllan93
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 19 April 2018

Dear FAllen93, Thank you for choosing Candlewood Suites and for sharing your experience with us. We love the detailed feedback regarding our location, your spacious room and lucky view!

Reviewed 1 week ago via mobile

Just wanted to say this is the second time in three years we have stayed at Candlewood suites near time square on 39th as with the first time Although a different staff they were awesome from check in until extending our check out until 2:00...More

Thank Bill K
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 4 days ago

Dear Bill K, Thank you for being a return, preferred guest and loyal to Candlewood Suites Times Square! We are thrilled by your feedback, specifically your shout-out to Tyler! We're so glad you to see you share your experience here for others to read and...More

Reviewed 1 week ago

can't beat the location if staying on the west side. close to stores, Jacob javits center, subway, laundry center etc. staff were very good, helpful and friendly - the regular size rooms are another story, very small and cramped. In fact the only room we...More

Thank JMBmelbaus
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 1 week ago

Dear JMBmelbaus, Thank you for choosing Candlewood Suites and sharing your experience with us! We love that you chose to share what you liked along with areas of improvement. We hope the room size does not deter you from returning!

Reviewed 2 weeks ago via mobile

I’m not one to rate hotels negatively but I feel that it’s important to balance out all the positive reviews that led me to choose this hotel for a 4 night stay in NYC. My first impression was that the hotel was located in a...More

Thank MariahOh
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 1 week ago

Dear MariahOh, Please accept my sincere apologies for such a disappointing stay. As an extended-stay brand, Candlewood Suites apartment-style rooms are not for everyone. It was truly my pleasure as the manager to waive that early departure fee for you so that you could find...More

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Awards & Recognition
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$151 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Price range
US$151 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (549)
Room & Suite (388)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (2)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Questions & Answers
Ask a question
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
Samantha A
7 April 2017|
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
Room Tips
"choose the suite if you want some room"
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"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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