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Candlewood Suites New York City Times Square

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Traveller (566)
Room & Suite (390)
Dining (15)
Overview
Hotel website
339 W. 39th Street, New York City, NY 10018-1401 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3 Star accommodation
Additional information
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Offers from Candlewood Suites New York City Times Square
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Rooms
7 Oct8 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,965)
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1,370 results
Traveller rating
633
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LanguageEnglish
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomlonger stayclean towelspenn stationfew blocksqueen bedthe empire state buildingwould definitely stay here againaround the cornerflat screen tv
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1 - 5 of 1,370 reviews
Reviewed 1 week ago

We spend 13 nights at Candlewood Suites. Great location few blocks south of Time Square. Although very central room was not noisy at all. Very clean room. Room serviced twice when we where there, however, was able to request new towels every second day. Washing...More

Thank Jacquie H
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 6 days ago

Dear Jacquie H, Thank you for choosing Candlewood Suites Times Square and sharing your experience with us here. We appreciate the recommendation!

Hotel's Favourite
Reviewed 4 weeks ago

I choose this hotel as I could get a good price and it has a little kitchen. And was I right to book Candlewood Suites! I arrived quitte late, delay on my flight and almost 2,5 hours waiting time at customs, so very tired and...More

3  Thank Cootjesuus
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 4 weeks ago

Dear cootjesus, We are truly humbled to read that we were the perfect place to stay in New York. I have shared your comments with the team so that we can continue to provide the level of service you and our guests have come to...More

Reviewed 2 weeks ago via mobile

We checked in,the night auditor is awful Edward.He should learn customer service, he needs to learn how to talk to the guest.Even the Pm frontdesk agents they were more busy looking in to there cellphones rather than helping the guest.I called several times from my...More

Thank Robin78648
Response from Erika F, Assistant General Manager at Candlewood Suites New York City Times SquareResponded 1 week ago

Dear Robin78648, Please accept my sincere apologies for your obvious disappointment in your stay. As the manager, unfortunately I was out of the office Tues-Thursday last week and was not able to speak with you personally. At Candlewood Suites, our primary focus is on guest...More

Reviewed 3 weeks ago

Me and a few good best friends stayed at this hotel this summer break recently and we really liked it. Nothing to dislike about this hotel. We also liked to how cool the building looked from the inside and outside.

Thank Corney Q
Reviewed 3 weeks ago

I stay in Candlewood Suites regularly and I'm an IHG Spire Elite member because I travel for work on a weekly basis. I love the fullsize fridge and kitchen area in my room so I don't have to eat out every night and the rooms...More

2  Thank Tom H
Response from IHGService, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 3 days ago

Hi Tom H, Glad to hear from one of our Spire Elite members! Thank you for your candid review. I am sorry to hear that your stay was less than satisfactory. Sorry we fell below your expectations on our area of cleanliness. All the issues...More

View more reviews
About
Description
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay ...More business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Romantic
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
188
Price range
US$164 - US$465 (Based on Average Rates for a Standard Room)
Also Known As
Candlewood Suites New York City Times Square Hotel New York City
Location
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Romantic
,
Business
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
188
Price range
US$164 - US$465 (Based on Average Rates for a Standard Room)
Also Known As
Candlewood Suites New York City Times Square Hotel New York City
Location
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan
Photos
Traveller (566)
Room & Suite (390)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
LolaCayman
11 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
7 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Possibilty to pay extra to get a room with a view."
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"Ask for a room on the street side, those at the back have a view on other building nearby, you can't even..."
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"We did not have a park, or city view. We were on the top floor and it was quiet."
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"choose the suite if you want some room"
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