We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssafari parkyogurtindoor corridorspancake machinefree breakfastthe breakfast areabasic amenitiesdecent place to staystayed here for nightsbeds were very comfortablestaff was friendly and helpfultoilet paperfantastic stayminute drivethird floorbusiness tripclean hotel
This hotel looks beautiful on the exterior, and is located in a safe neighborhood, with convenient nearby businesses, like restaurants.
The staff was friendly and professional.
The room, however, seemed to be old and in need of an upgrade.
The sofa was scuffed up with...More
We stayed here for a trip with other family members(took up 3 rooms in all) and I was a little nervous about the rating. My brother had stayed here before and told us it was one of the best hotels he had every stayed in...More
Response from HazelGuison, Guest Services Agent at Holiday Inn Express San Diego N - Rancho BernardoResponded 12 July 2018
We greatly appreciate you taking the time to write such a detailed and kind review, as well as giving the Holiday Inn Express in Rancho Bernardo a 5 out of 5 review. We are so happy that you enjoyed your stay with us...More
This is the first time in almost 15 years since I've stayed at a Holiday Inn hotel. The reason we booked this was because most hotels were more expensive so we were looking for decent enough hotels around Poway area so this one was the...More
If customers are expected to adhere to a check out time, why isn’t the hotel held accountable when it doesn’t adhere to a check in time? Check in time advertised as 3 pm, arrived with my family at 3 pm and was told “your room...More
I honestly never write reviews, especially bad reviews but I feel obligated. First issue... ants, ants, ants. Ants were taking over my bathroom and it was impossible to ignore. There’s nothing more unsettling than starting your morning by brushing ants off my electric razor that...More
Thank Joshua F
Response from HazelGuison, Guest Services Agent at Holiday Inn Express San Diego N - Rancho BernardoResponded 2 weeks ago
Hi Joshua F,
We really appreciate you taking the time to give us a review and write us some feedback, and thank you for your loyalty to IHG Our sincerest apologies for for all of the discomforts and inconveniences that you experienced during your stay...More