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Good location and space, renovation is nice but some amenities are still really old especially the heater. Both heater are loud and the one in the living area sounds like thunder and 90% of the time just blowing cold air. The maintenance said that NORMAL...More
Thank Liangchin C
Response from jimsilver, General Manager at Diamond Head InnResponded 2 weeks ago
Of course, it's not normal to have a loud heater. The heaters are all new, and we will have it sent back for replacement. I do apologize for the noise, and also for the response you received from my staff. During our renovation, we replaced...More
The location of Black Diamond Inn is great. Rooms are newly remodeled and nice. Parking is a nightmare. I received an email advertising a fall savings. If you stayed 3 or more days you received 30% off. I stayed 6 days. They refused to hone...More
Thank Dan P
Response from jimsilver, General Manager at Diamond Head InnResponded 4 December 2017
Thank you for your comments, and I do hope you understand the upgrade was still discounted far less than the rate for that type of room. And, we were very pleased that we had the ocean front room available for your stay with us. I...More
The stay was very pleasant. Friday afternoon front desk personnel was not personable at all and I admit I was somewhat put off. The weekend (Saturday/Sunday) staff were excellent - based on our treatment Saturday and Sunday I would go back and recommend to friends/family....More
1 Thank Pam B
Response from jimsilver, General Manager at Diamond Head InnResponded 4 November 2017
Thank you for your comments. I was very pleased to hear about your necklace, and did have it shipped out the same day. I hope you will stay with us again.
We had a renovated courtyard room view with one queen bed and a kitchenette with AC unit and large walk in shower. The room was clean and newly renovated so we were happy about that. We were only staying there for 2 days and not...More
1 Thank Jill F
Response from jimsilver, General Manager at Diamond Head InnResponded 27 September 2017
Thank you for taking the time to write your comments. We always appreciate your feedback, and do hope you will stay with us again.
No soap bar or any other toiletry was provided in the room with the exception of one roll of toilet paper. There's a coffee maker but no coffee packet. The vending machine was out of order. No iron in the room. Although the room looked...More
Thank Mimi C
Response from jimsilver, General Manager at Diamond Head InnResponded 28 August 2017
Thank you for your comments. Although, I do wish your stay with us would have been a more pleasurable one. We are still finishing up with the renovation when it comes to the details, but will be finished very soon. I hope you will try...More
US$87 - US$275 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 On the Beach Hotel in San Diego
Non-Smoking Rooms ,
Number of rooms
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Response from jimsilver | Property representative |
I Jill. We are finally coming to the conclusion of our room renovation. I would think we should be completely finished by July, and hopefully sooner than that. The rooms are completely different than before. There is not one... More
I Jill. We are finally coming to the conclusion of our room renovation. I would think we should be completely finished by July, and hopefully sooner than that. The rooms are completely different than before. There is not one detail that is the same as before when it comes to the design of the rooms now. I hope you will try us out in August!