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The Westin San Diego Gaslamp Quarter

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Traveller (465)
Room & Suite (421)
Dining (46)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“gaslamp quarter”(166 reviews)
“horton plaza”(111 reviews)
“great location”(318 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from The Westin San Diego Gaslamp Quarter
Special Offer: Breakfast for 2 Included
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Offers from The Westin San Diego Gaslamp Quarter
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,818)
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1,714 results
Traveller rating
913
586
144
41
30
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LanguageEnglish
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913
586
144
41
30
Show reviews that mention
All reviewsgaslamp quarterhorton plazagreat locationheavenly bedwithin walking distanceconcierge deskvalet parkingstarbucks coffeeconvention centerbars and restaurantsgas lampvalet serviceper nightpetco parkhotel restaurantuss midwayseaport village
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1 - 5 of 1,714 reviews
Reviewed today

I was attending a nearby convention but also extended my stay for 2 additional nights, so I was here from Sat-Wed (with my wife accompanying me). I stayed in a "Deluxe" room with 2 queen beds on the 11th floor. This room is absolutely fine...More

Thank Scott M
Hotel's Favourite
Reviewed 28 January 2018

Live in SD and did a mini staycation for the weekend.. This is an excellent hotel and can't beat the location... Went to the House of Blues for happy hour and then the concert and easy 2-3 block walk. Rooms are spacious and wonderful. ....More

2  Thank TahitiChick
Response from westingaslampSD, General Manager at The Westin San Diego Gaslamp QuarterResponded 30 January 2018

TahitiChick, thank you for choosing The Westin San Diego Gaslamp Quarter for your staycation! I am glad you enjoyed our hotel and surrounding area. On your next visit to our property, recharge with a rejuvenating massage by the Pure Body Spa. Additional information can be...More

Reviewed yesterday via mobile

Have you ever had just one thing go wrong, and then received horrible customer service that made it even worse? This Westin, on the surface, is as nice as any other I have ever seen. We paid a few bucks extra for a higher floor,...More

Thank JTL61
Response from TeamMarriott, General Manager at The Westin San Diego Gaslamp QuarterResponded today

Hello JTL61, Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our management...More

A TripAdvisor Member
31
Reviewed 3 days ago via mobile

Let me begin by saying that I travel 9 months out of the year and stay with Westin a lot. This is BY FAR the worst customer service I have ever received at a hotel. I arrived at 7pm after booking via a third party...More

1  Thank A TripAdvisor Member
Response from TeamMarriott, General Manager at The Westin San Diego Gaslamp QuarterResponded 2 days ago

Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our management team so...More

Reviewed 6 days ago

Being a ballroom dancer, I've stayed at soooo many different hotels for competitions and this one happens to stand out for me! We come here 1-2 times every year and I always look forward to it. Conveniently located in a plaza where it is walking...More

Thank wendyh89
Response from westingaslampSD, General Manager at The Westin San Diego Gaslamp QuarterResponded 5 days ago

Dear wendyh89, it sounds like you really enjoyed your stay! Thank you for recognizing our customer service. Our staff takes great pride in making sure all guest are well taken care of. When planning your next vacation, we hope San Diego is at the top...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$202 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#15 Green Hotel in San Diego
#27 Family Hotel in San Diego
#38 Romantic Hotel in San Diego
#52 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$202 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#15 Green Hotel in San Diego
#27 Family Hotel in San Diego
#38 Romantic Hotel in San Diego
#52 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
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Traveller (465)
Room & Suite (421)
Dining (46)
Pool & Beach (35)
Amenities (25)
Business Centre & Event Rooms (11)
Questions & Answers
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Sarah E
22 February 2018|
AnswerShow all 3 answers
Response from Sugaylange | Reviewed this property |
No basketball court has gym and swimming pool.
1
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Room Tips
"ask for a suite!"
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"Corner suites (while few and far between) offer great views and lots of light"
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"Rooms 1605, 1505, 1405, 1205, 1105, 1005 are higher floor corner rooms with great views"
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"15th floor room had a good city view"
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