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Hilton San Diego Bayfront

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1 Park Boulevard, San Diego, CA 92101-7897
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton San Diego Bayfront
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Step in. From the moment you arrive you instantly feel the difference. All of the vitalizing elements of the sea and sun are embraced on this spectacular waterfront setting. Rising 30 stories above San Diego Bay, the Hilton San Diego Bayfront hotel is a spirited blend of San Diego’s coastal influences, style, innovation and of course the unmistakable vibe. Steps from downtown’s Gaslamp Quarter, San Diego Convention Center, and PETCO Park, this beautiful hotel offers the amenities and lays the best of the city at your doorstep. Now guests have easy access from the hotel by way of the pedestrian bridge, directly to PETCO Park, downtown’s vibrant Gaslamp district, and up-in-coming East Village. Luxury and comfort have no boundaries here. Enjoy magnificent San Diego Bay and city views from our lobby, restaurants and guest rooms. Each one of the 1,190 spacious guest rooms including 30 suites at the Hilton San Diego Bayfront has a Bay view and features Hilton's Serenity Collection® bed and linens, the finest amenities such as Peter Thomas Roth® products, and the latest technology. And true to Hilton tradition, exceptional service comes as effortlessly here as the tides ebb and flow. For a San Diego business trip, family weekend, or a romantic getaway, Hilton San Diego Bayfront accommodations offer something for everyone.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Waterslide
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
6310Reviews97Q+A100Room tips
Traveller rating
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Popular mentions
taxiplease wrote a review 10 Sep
Southern California99 contributions3 helpful votes
From the moment we checked in we were treated like royalty. The room was perfect. The beds were very comfortable. The food was delish and it’s so centrally located especially for the Old Town Trolley pick up and drop off. The promenade walkway will take you all the way down to Seaport Village. Our only complaint about our entire two day stay was that we could never find parking in the Gaslamp District and the walk from the hotel was a bit far for 70 yr olds. Thank you Hilton Bayfront. Looking forward to a return stay.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: It gets crazy during Padres games with Petco across the street.
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Response from Guest Experience, Owner at Hilton San Diego Bayfront
Responded 1 week ago
Dear taxiplease, We loved hosting you at our Hilton San Diego Bayfront and we appreciate you taking the time to share such a lovely recommendation. We are thrilled to learn that you rested so well in our beds. Learning that you felt so spoiled brings a collective smile to our faces. We also truly appreciate your kind and generous compliments of the exceptional cuisine. It warms us to read that our central location served you well for reaching all of the great “must-visit” San Diego Bayfront attractions. However, it is best to use transport services as parking is difficult. Again, it delights us to read that our gracious service won your adoration and we appreciate you taking the time to share your accolades. We too, are looking forward to hosting you again. We enjoyed having you! Kind regards, Steve Cowan, GM
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Gary B wrote a review Aug 2021
Scottsdale, Arizona216 contributions131 helpful votes
Hotel's Favourite
We are Hilton Diamond members. The Bayfront is primarily a convention hotel but because of the location close to Petco and downtown (walkable) we decided to try it out. Petco Park is directly across the street from the hotel and the walk to downtown restaurants was maybe 15 minutes (does not require a car). The hotel is across the street from a Trolley stop which makes access very easy. The view on the bay is excellent with boats of all sizes going back and forth all day. The hotel offers a free hourly shuttle to Coronado Island and drops you off at the Hotel Del Coronado. The lobby is attractive and the rooms very adequate. Because it was our anniversary the hotel was king enough to upgrade us to a corner King with great water views. They also delivered a bottle of Prosecco and finger desserts to our room to celebrate our anniversary. The best part of our stay was the staff! Oscar checked in and was very friendly and professional. Gary the Bellman was the star of the show. He was so friendly welcoming and genuinely happy to see you. Shelly assisted with our room upgrade and was was just terrific to work with. Our housekeeper Grizelda was wonderful and did a great job each day making up our room. We had such a positive experience that we would not hesitate to return again. We were made to feel very welcome during our entire stay.
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Date of stay: August 2021
Value
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Response from SANCC MOD, Guest Services / Front Office at Hilton San Diego Bayfront
Responded 13 Aug 2021
Hi Gary, Thank you for being a Hilton Diamond member and taking the time to share your feedback. I am delighted to hear that your anniversary with us was a memorable one. I am happy to hear that Gary, Shelly, Grizela, and Oscar took great care of you by providing you a positive experience and I will be sure to share your comments with them the next time I see them! It is great to hear that you took advantage of our downtown location and explored the Gaslamp and also ventured to Coronado via the beach bus. I hope these memories will last a lifetime and you will be back to stay with us again soon. Happy anniversary again from the Bayfront team! Sincerely, Steve Cowan, General Manager
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HEATHER6 wrote a review 10 Sep
Naples, Florida171 contributions134 helpful votes
I had hoped I would not have to write this review but having had no response after almost a week from the General Manager I am very disappointed. We arrived after a long flight and were instantly concerned about the hotel. There were minimal Covid 19 protocols in place. I was shocked that over 50% of the Reception staff were not wearing masks, not to mention the guests. We did not receive a warm Diamond Member greeting and instantly felt concerned. The hotel is very large and in need of refurbishment, reception is very busy. As a positive it is in a good location . Upon arrival in our room we were shocked. A broken light, a strange smell. An old refrigerator in the corner. The bathroom was dusty and when I went to use the phone that was dirty as well. We called the front desk and spoke to Lauren, the Front Desk Manager, who was very helpful. We went back to reception and waited and was given a new room, This was slightly cleaner, although I still wouldn’t want to walk barefoot on the carpet. Still the same old refrigerator in the corner. We decided to change hotels. Lauren was very polite. We moved to the Hilton Curio Carte which we loved. I spoke to the Hilton Diamond Desk about my issues. After almost a week I have not heard from the General Manager of the Hotel or had my points returned. I am very disappointed by the Hotel and Hilton.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Guest Experience, Owner at Hilton San Diego Bayfront
Responded 1 week ago
Dear Heather6, We are disappointed to learn of the shortfalls you experienced. At times, our team members are remiss in acknowledging our valued Hilton Diamond members as they seek to streamline check-in, but this is unacceptable. We apologize again for assigning you to a room that was clearly not detailed and we regret that the second room was not much better. We always want to provide impeccable service with authentic and trusted responses to our guests' needs, and we are disappointed that we fell short of this. We apologize for the delay in further communication as we re-evaluate your stay. We hope you can accept our sincere apologies and perhaps allow us another chance to win your heart in full with an impeccable Hilton San Diego Bayfront experience that will be cherished for years to come. Kind regards, Steve Cowan, GM
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S W wrote a review 9 Sep
1 contribution1 helpful vote
DO NOT STAY-The Hilton Bayfront was by far the worst place I’ve ever stayed. The line at check-in took 40 minutes to make it through, a cockroach ran across the floor and under the mini fridge area and as we all know where you see one cockroach there are probably a million which is absolutely disgusting, we were unaware of the pool reservations until we booked this hotel but we made a reservation for the following day and when we arrived there were no available chairs for the three of us. The pool staff was downright rude and unhelpful, they just shrugged their shoulders although I’d let them know that from our room I could see that the same people had been at the pool for hours, therefore no enforcement of their own rules. I then tried to contact the front desk staff to share our experience and basically nothing was done, I also received an email from Hilton asking about our experience which I replied to and no one even took the time to acknowledge the issue. Clearly they have a major customer service issue and I will be sure to never stay at this location again, as well as, tell everyone I know to stay away. There are plenty of nice hotels in downtown SD.
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Response from Guest Experience, Owner at Hilton San Diego Bayfront
Responded 1 week ago
Dear swC5399FP, Hello from San Diego and thank you for sharing your review. On behalf of our entire Hilton San Diego Bayfront leadership team, we regret to learn that your visit fell short of expectations. We do realize your time is valuable and we regret that the response from our colleagues was not reflective of our desire to ensure there are no unwarranted and extended wait times to check-in. Also, we were dismayed by your report of a cockroach, and so we called in third-party experts today. They are investigating the matter and we can assure you this would certainly be an isolated incident. Naturally, the pool is very popular and so time slots are created in accordance with our Covid-19 protocol. It is certainly regrettable if this was not monitored. The frustrating situations that you detailed are uncharacteristic of our team and we are sorry that you had to experience this discrepancy. It’s truly saddening to hear about these poor interactions, and I certainly understand how these have made for a negative experience. Since one of the main purposes of online reviews is to highlight areas for improvement, we are pleased that your feedback allows us to do so. We appreciate you bringing these concerns to our attention, and I hope we get to welcome you back for a much more memorable visit in the future. Best, Steve Cowan, GM
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Wendy M wrote a review 9 Sep
1 contribution1 helpful vote
We always check in later in the evening due to our work schedules this time it felt like a huge inconvenience to the front desk staff. We told her that we had requested a specific room and She said, you should of requested that on your reservation. I replied with I have noted that on my reservation and I called to confirm before flying here from Sacramento. She replied with oh well then the other front staff did not do their job! Her manager was not interested on listening to us either. To them is just a stupid request. For me was more than that. I was there to celebrate birthday and they were not willing to help or make things right for us. We were there July 3rd through 8 after being in Hawaii for a week and has an amazing experience and this is why the same day we were flying back to Sacramento my boyfriend booked our flights and the room for my birthday weekend. And to be honest my birthday was ruined the second we got the hotel. We asked for them to put us on a higher floor and her response was that only had room 1527 available and no changes were allowed. We asked if this was something new and if things changed with the hotel that changes cannot be made and her respond was. Nope nothing changed someone just did not do their job properly. When we finally got into the room, the housekeeping was really bad including a bathroom that clearly hadn't been properly cleaned. Next thing the TV was not working in the room and the thermostat was not working property. We called the Front Desk and 2 ½ hours later they came to the room to fix it. At this time was 2:30am and after us calling multiple time. I typically like the Hilton brands, but this operation is being run very poorly. I hope someone from Hilton reads this. My overall feeling is that this is a generic huge convention hotel that treats it's guests like numbers and nothing else. There are many other better options in Downtown San Diego. Just in July along we had stayed at 3 different Hiltons properties in 3 different States and we were very interested on purchasing a time share because we love to travel and we were loyal customers of the Hilton brands. However, after this experience we will not be staying at any of your properties and we will make sure to let everyone know in social media about your poor customer service. Would not stay at this location in the future, would probably go to the Hyatt or Marriott which are close to this venue. I’m also requesting a full refund of $1,981.22 that we paid for a room that we didn’t want. I will be sharing this with the office of the CEO to let them know that this operation is being run very poorly.
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Date of stay: September 2021
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1 Helpful vote
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Response from Guest Experience, Owner at Hilton San Diego Bayfront
Responded 1 week ago
Dear C1685BGwendym, We appreciate all guest comments, and as General Manager, I offer my personal apology for your experience at Hilton San Diego Bayfront. Your experience is not by any means representative of who we are as hoteliers or a brand. Please be assured that each and every guest is of the utmost importance to us and we apologise that you felt let down. We recognise that by encouraging such feedback we can address any inconsistencies and ensure that excellent levels of service are reached and maintained overall. It’s truly saddening to hear about the poor interactions, and I certainly understand how these have made for a negative experience. It is the norm that our uncompromising and passionate team sets us apart, and they have a zest for ensuring each of our guests feels like they are our only guest, and so your feedback disappoints us. Since one of the main purposes of online reviews is to highlight areas for improvement, we are pleased that your feedback allows us to do so. For us, it is disappointing that we missed an opportunity to correct your impression prior to departure and I will research the lapses you indicated and have them corrected urgently. Though you expressed reticence in returning, I hope we get to welcome you back for a much more memorable visit in the future. Kind regards, Steve Cowan, GM
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PRICE RANGE
US$176 - US$491 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san diego bayfront hotel san diego, hilton hotel san diego
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
1190
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Frequently Asked Questions about Hilton San Diego Bayfront
Which popular attractions are close to Hilton San Diego Bayfront?
Nearby attractions include Petco Park (0.5 km), Omnia San Diego (0.4 km), and San Diego Free Tour (0.5 km).
What are some of the property amenities at Hilton San Diego Bayfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton San Diego Bayfront?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton San Diego Bayfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton San Diego Bayfront?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton San Diego Bayfront?
Conveniently located restaurants include Nobu San Diego, Sweet Things Frozen Yogurt, and The Tin Fish.
Are there opportunities to exercise at Hilton San Diego Bayfront?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton San Diego Bayfront?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Diego Bayfront?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Diego Bayfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.