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Marriott Vacation Club Pulse at Custom House, Boston

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Traveller (513)
Room & Suite (272)
Dining (20)
Overview
  • Excellent76%
  • Very good21%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“observation deck”(215 reviews)
“counting room”(54 reviews)
“time share”(39 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Concierge
3 Star Hotel
All hotel details
Additional information
Offers from Marriott Vacation Club Pulse at Custom House, Boston
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Marriott Vacation Club Pulse at Custom House, Boston
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (894)
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869 results
Traveller rating
635
190
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635
190
16
14
14
Show reviews that mention
All reviewsobservation deckcounting roomtime sharequincy markethistoric buildingfaneuil hallthe north endliving roomwashers and dryersblack rosefreedom traildining tableaquarium stopsmall kitchenettemini kitchenlaundry facilitieslong wharf
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1 - 5 of 869 reviews
Reviewed 1 week ago

We stayed at the MVC on a recent trip to Boston and were very happy we selected it. Incredible location (across from Quincy Market in the Old Custom House), cheaper rates than competitors, and enough space for a family of four without needed a second...More

1  Thank Mets41
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

Thank you for choosing the Custom House for your recent visit to Boston. We are happy your family had a wonderful stay. The observation deck is certainly a great place to take in the fireworks. Our team looks forward to welcoming you back soon on...More

Reviewed 1 week ago via mobile

You don’t get a chance to stay in an old Customs House just anywhere. Very unique and memorable experience. Access to shopping and restaurants with easy walk. Convenience store across the street. Note that what you see as a standard room on the website may...More

1  Thank Mike N
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

Hi Mike, thank you for your great TripAdvisor review. Custom House is certainly unique and brings with it a great amount of rich history. We appreciate your feedback and look forward to your next stay with Marriott Vacation Club.

Reviewed 1 week ago

We’ve now come there 4x. It just gets better, so centrally located with easy train and airport access via lighter rail. Near the yummy north end Italian section ( can you say cannoli testing) , with theaters walking distance. We came during a blizzard but...More

1  Thank krewerka
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

Thank you for letting us know about your 4th visit to the beautiful Custom House. We are happy to be your home away from home in Boston and look forward to welcoming you back soon.

Reviewed 2 weeks ago

We had occasion to be in the area with our son and daughter-in-law and decided to stay at the Custom house; we usually stay at the Marriott on the Wharf but thought we'd like to give this place a try (we are Marriott Platinum members...More

1  Thank sthomas0616
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

We are pleased to hear you enjoyed your stay at the Custom House in Boston! The observation deck is certainly a wonderful feature of the resort and provides for spectacular views of the city. While we are sorry to hear the service you received at...More

Reviewed 3 weeks ago via mobile

We travel often so we are accustomed to front desk staff, valet, etc. These are the first people you see and set the tone for your visit. No worries here, Marriott. The staff was incredible, friendly, professional and welcoming. We give Kathleen Cotter 5 *****’s...More

3  Thank bassethoundlove
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 2 weeks ago

Thank you for you kind words for our team. We are happy to hear you enjoyed your visit and the service provided at the Custom House. We look forward to welcoming you back soon on your next trip to Boston.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$246 - US$603 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$246 - US$603 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (513)
Room & Suite (272)
Dining (20)
Pool & Beach (3)
Amenities (29)
Family and Play Areas (5)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
Ask a question
Kensloan
10 July 2018|
AnswerShow all 2 answers
Response from Lorrie P | Reviewed this property |
Yes it’s in a separate room with linens. Super comfortable and well appointed rooms!
1
Vote
Scarlett15
25 May 2018|
AnswerShow all 3 answers
Response from Arthur H | Reviewed this property |
Everyone has access to the Counting Room.
1
Vote
juicystar0008
13 March 2018|
AnswerShow all 10 answers
Response from Mike M | Reviewed this property |
Need a room key to gain access to floor in elevator.
1
Vote
Room Tips
"High up has great views of the city"
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"definitely try for a room on a higher floor; great views!"
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"I believe villas ending in "02" are corner suites and have both city and harbor views. Ask for one..."
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"Vist the 26th floor observation deck!"
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