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Found Hotel Boston Common

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78 Charles St S, Boston, MA 02116-5443
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Traveller (34)
Room & Suite (40)
Dining (1)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#91 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Built in 1877 as the Sumner Hotel in the heart of the Theatre District by respected architect Harris M. Stephenson (1845 - 1909), Found Boston is one of the oldest continuously operated hotels in Boston's downtown area. The hotel's enduring presence is due to a number of factors, but probably none as important as "location." An easy walk of just two or three blocks leads guests to such attractions as the historic Boston Common, the Public Garden, and numerous theaters, restaurants & clubs. For those wishing to venture out a bit further from the downtown area, The hotel is one block from the MBTA's Green Line - Boylston Street Station, gateway to outstanding cultural and historical attractions which make Boston one of the most popular destinations of domestic and foreign travelers. The hotel's reputation as Boston's "Best Value" is earned from affordable rates and exceptional amenities. So, whether on business or pleasure, the Milner Hotel offers you Boston's Best Location and Best Value. All rates include complimentary continental breakfast which includes juice, Lavazza coffee, assorted teas, yogurt, cereals, fresh whole fruit and freshly made waffles. Helpful tips: Tip #1: Please note that our address is 78 Charles Street SOUTH. There is also an address which is 78 Charles Street - that is NOT us. Tip #2: The hotel was previously known as the "Milner Hotel". If your taxi driver is not familiar with our new name, let them know that under prior ownership the hotel was called the "Milner Hotel" and they should quickly be able to find the hotel.
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Property amenities
Paid public parking nearby
Parking
Free High Speed Internet (WiFi)
Breakfast buffet
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Vending machine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
156Restaurantswithin 0.5 km
45Attractionswithin 0.5 km
67Reviews19Q+A7Room tips
Traveller rating
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Mariana R wrote a review Jun 2022
5 contributions3 helpful votes
The hotel was perfect and really well located. We had such a great stay. The staff particularly Sean is awesome and really friendly. We will be there just for one night but was so perfect for us, we went to the neil diamond musical and was so close to the hotel.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 4 days ago
Wow, what a great review! Our entire team takes great pride in the friendly hospitality we offer here and are always thrilled when we hear how it had a positive impact on your time in Boston. Our location is truly unbeatable so next time you are coming for a show we hope you consider the FOUND Hotel again! Safe travels.
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Stephanie B wrote a review Jun 2022
4 contributions
The room was perfect! The hotel is really well located. Couldn't ask for better. We had such a great time The staff is awesome and really friendly :) Room was quiet. The bathroom was modern and the staff suggestions were really on point
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Date of stay: June 2022
Value
Location
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Response from Sean Muldoon, General Manager at Found Hotel Boston Common
Responded 4 days ago
Thank you for this amazing review and your kind words for our staff, Stephanie. It brings us great pleasure to know how much you enjoyed not only your trip to Boston but also your time with us at the hotel. The next time you are planning a trip to the city, I invite you to reach out to me directly at Smuldoon@FoundHotels.com so we can be sure to give you another great stay! Safe travels.
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Samantha wrote a review Jun 2022
United States1 contribution
My fiancé and I chose Found Hotel on a whim due to the affordable price and central location in Boston. We couldn’t have gotten luckier with this hotel! From the start the manager, Sean, gave us recommendation after recommendation that elevated our trip and truly made it unique. The hotel room was perfect and exactly what we needed for a weekend trip away. The location is wonderful, no more than a 20 minute walk away from anything and about 7 minutes from public transportation. We’ll definitely be back to Boston and we would absolutely stay here again!!
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Sean Muldoon, Owner at Found Hotel Boston Common
Responded 2 weeks ago
Thank you for that amazing review! It was a pleasure having you both as our guests and we are always glad to hear the recommendations were on point! Our location truly is amazing and is always easy to get back to no matter where you are in the city. We will for sure have some more recommendations for when you return. Safe travels.
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paulatravel wrote a review Jun 2022
Geneva, Switzerland19 contributions9 helpful votes
Do yourselves a favor and go elsewhere. This overpriced coop with pigeon-sized rooms was designed to cash in on people who have no luggage, no need to sleep and are hard of hearing. It was impossible to sleep here with non-stop noise from the street and inside the hotel. The $420/night reserved "double" room (roughly 2.1 m x 2.8m or 7ft x 9ft) had a bed barely bigger than a twin sized bed with no closets, and only enough room to open a suitcase when the door was shut. It was located right next to the reception desk (roughly 3m/12ft) from the end of the bed across a narrow open hallway, with no noise insulation and constant noise during the night. We hear every guest arriving, every phone reservation being made and every mobile phone alert the receptionist received. The room had no window, as the bed unit blocked the existing window completely. This would appear to be out of code with state building standards. The only window that could be opened was in the bathroom area which had to be kept closed due to the very noisy street, due to nearby nightclubs. This room or any located near the reception should not be rented, but rather used as storage space. The bathroom was the only place to hang anything against the shower door, but you need to bring your own hangers. When we complained about the room and the impossibility to rest, the manager failed to accept that there was a problem and never offered an apology or any sort of refund, being fully aware of the condition of the main floor rooms. He used the same tactic when the reservation platform reached out to him with proof of decibel levels from the room and photo proof attesting to the condition of the room. Veer away from this greedy trap.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Just don't come here
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Response from Sean Muldoon, Owner at Found Hotel Boston Common
Responded 3 weeks ago
So sorry that your expectations weren’t met on this visit. We can assure you that our prices are always perfectly competitive with other similar properties downtown yet apologize for them seeming high to you. Our historic property brings with it a large variety of room shapes, some smaller than others and again we apologize that this presented an issue for you. Certainly we should have been more flexible in accommodating your expectations, however, on the sold out night you were with us, we did not have the opportunity to move your room. We are most disheartened to see you did not enjoy even the location, Paula.
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Gegster wrote a review Jun 2022
Manchester UK137 contributions107 helpful votes
This hotel has a good location - 2 blocks from Boston Common and not far from Beacon Hill area. However that is about it as far as positive comments. Whilst the staff on reception were friendly and warm, the hotel was not very well equipped (no toilet facilities for example in the reception area), no bar and no restaurant area. The room was an ok size and the bathroom was very clean, but the bedroom needed a good vacuum as did the corridors and stairways. There was a lot of litter and dirt in the lobbies and stairways which lay there unremoved for the whole time we were there.
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Sean Muldoon, Owner at Found Hotel Boston Common
Responded 3 weeks ago
Thank you for taking the time to leave your feedback. While our location is always a talking point we apologize our property was not up to standards for you and your group. While we the second oldest hotel in Boston and cannot change some things such as room size, or a bar on site, we can address your other concerns. There is no excuse for any litter to be on the ground and our team will continue to work hard to improve service for all guests. We hope you return in the future to give us another chance! Safe travels and have a great summer
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Paresh K wrote a review Jun 2022
1 contribution
Great location and interesting/convenient layout of room with two beds and a curtain separation. Shawn, the Manager was great and very helpful. One minor point is that towels and sheets could have been changed over 4 night stay. The bank holiday weekend meant that they were overwhelmed in that department. But was not a major issue. Will defer Stell stay there the next time.
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Date of stay: June 2022Trip type: Travelled with family
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Facundo Di Santo wrote a review May 2022
2 contributions1 helpful vote
without a doubt the stay was magnificent product of the reception boy. His charisma, good treatment, good presence, respect and service made the stay much more beautiful. The hotel is really very nice, one of the first in the city. the city is beautiful and worth visiting. and if on top of that you find yourself with such an incredible reception, your stay will be even better. recommended!
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Date of stay: May 2022
Rooms
Service
1 Helpful vote
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Jennifer C wrote a review May 2022
1 contribution2 helpful votes
Found Hotel has the most amazing staff. Our family had three rooms in the hotel for a graduation weekend and we all agreed that Sean at the front desk made Found Hotel the best place to stay in the city. He was helpful, welcoming and always made us feel like we were coming home after a night out. The rooms at this hotel might be on the smaller side but the personal care and attention you receive from the staff makes you feel like you are staying at a 5 star resort with your own personal butler. Thanks Sean for always meeting us at the door with a big “Hello”.
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Date of stay: May 2022
Value
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1 Helpful vote
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Liz wrote a review May 2022
UK70 contributions79 helpful votes
Fabulous location, we could walk to all the key parts of the city. Room was comfortable and spotlessly clean (all we missed was a kettle!) Sean, Valerie and Bryan could not have done more for us; their recommendations for restaurants and things to do were spot on. We spent 6 nights here and now that we’re back home we’re already looking to book our next stay!
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Date of stay: May 2022Trip type: Travelled as a couple
1 Helpful vote
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Meredith R wrote a review May 2022
1 contribution1 helpful vote
The hotel is on a quiet street within a short walk to theaters, restaurants, the public garden and public transportation. Our room was small but we weren't there to hang out in the room. It was immaculate with all the amenities that anyone might need. We would happily return there again.
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Date of stay: May 2022
Rooms
Cleanliness
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1 Helpful vote
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PRICE RANGE
US$209 - US$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
milner hotel boston
FORMERLY KNOWN AS
Milner Hotel
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
64
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Frequently Asked Questions about Found Hotel Boston Common
Which popular attractions are close to Found Hotel Boston Common?
Nearby attractions include Shear Madness (0.09 km), Trapology Boston (0.4 km), and Blue Man Group (0.04 km).
What are some of the property amenities at Found Hotel Boston Common?
Some of the more popular amenities offered include free wifi, breakfast buffet, and laundry service.
Which room amenities are available at Found Hotel Boston Common?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
Is parking available at Found Hotel Boston Common?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Found Hotel Boston Common?
Conveniently located restaurants include Mike & Patty's, The Q Restaurant, and Ostra.
Which languages are spoken by the staff at Found Hotel Boston Common?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Found Hotel Boston Common?
Many travellers enjoy visiting The Printing Office of Edes & Gill (2.0 km), Old North Church & Historic Site (2.1 km), and Longfellow House Washington's Headquarters National Historic Site (5.7 km).