We were impressed with the customer service at The Verb even before we arrived. The staff was very nice over the phone and the booking process was easy. When we arrived we were greeted by Joey and Jordan, who were so kind and welcoming!! The atmosphere is so awesome. Joey gave us options for our room location, and our room was amazing. Aracela was our housekeeper and our room was super clean. We had a great time using the record player and speakers in the room, and we had a fun night at the pool. The complimentary breakfast was nice, and they even had a vegan option. Crisela Amador made breakfast a good experience. Not to mention the complimentary nitro cold brew in the lobby! We had a 10/10 experience and we will definitely be returning.
Can't say enough how much we loved our experience. Every single employee, from the front desk to housekeeping to the breakfast host, were so friendly and helpful. The whole atmosphere is very cool. Special shout-out to Cristina, Amalie , Cody, Brandon and Tom. We can't wait to come back. It's the only place we'll stay in Boston!
My husband and I arranged for a babysitter and decided to book ourselves a getaway at The Verb Hotel. We splurged for the king bed with balcony (which was actually much bigger than I expected and offered a pretty cool view of Fenway, the pool, and the street). Parking wise, we unloaded our bags then opted to find a spot on the street. If you can do that, it will definitely save you a few bucks. The hotel is walking distance to Target incase you need anything. The staff at The Verb were SUPER nice and very helpful (thanks Neil!) Check in and check out were very smooth. Of all the hotels in town, we were glad we picked The Verb because there was actually quite a bit to do there (and that's tough to come by during covid!) We had fun picking records to bring back to our room. We loved the 90's themed memorabilia display case. We enjoyed an hour in the outdoor saltwater pool, and we even had a bite to eat at Hojoko (they have an outdoor patio with heaters). Everything was very clean and sanitary. Mask usage was clearly posted and expected and guests were all in compliance. Speaking of guests - everyone we encountered just seemed so happy and excited. It was like we were all getting "out" for the first time in a while. Overall our experience was excellent and we will definitely return to The Verb Hotel. Shout out to Crisela at the breakfast bar Sunday morning ;)…
Amazing and attentive staff, awesome vibe, tasty and free breakfast, as well as a hot pool to relax in. Grab a view of the pool you won’t regret it. Real close to restaurants and some shops too if you get bored.
My stay was great. They allowed me to upgrade my room for free last minute! Heated pool, valley parking. Super cute vibe and decor. Very clean and comfortable space. Yummy breakfast - loved having a vegan option!
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