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Hampton Inn & Suites Boston Crosstown Center

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811 Massachusetts Avenue, Boston, MA 02118-2605
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$257
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Free cancellation until 22/09/21
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US$237
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (147)
Room & Suite (126)
Dining (26)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Boston Crosstown Center
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#83 of 95 hotels in Boston
Location
Cleanliness
Service
Value
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
1,554Reviews41Q+A100Room tips
Traveller rating
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  • 98
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Popular mentions
bosco2733 wrote a review 5 Apr
1 contribution
Decent On-a-budget accommodations. Area surrounding hotel was okay, but not very family oriented. Inside hotel was fine. Employees were working hard cleaning and checking in guests. Would stay again if I had to.
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Review collected in partnership with Hampton
Date of stay: April 2021
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jeninaruiz wrote a review 5 Apr
New York City, New York1 contribution
Early check in not available which I understand but knowing that I’m a Gold member, they should consider reaching out to me as soon as a room gets ready. Checked in at around 4PM. Not given complimentary waters at check in or snacks. No acknowledgement for being a Gold member. As soon as we got into the room, we saw a case of ginger ale inside the fridge and the freezer part was leaking with dust on the bottom. Few minutes after check in, we have to call engineering as there was a shortage that happened. The A/C just turned off and the outlets by the nightstand stopped working. Did it again and it worked. Water was brown when I turned on the faucet by the bathtub. Not sure if there was a clog or a plumbing issue. Front desk doesn’t greet guests. Breakfast is not appealing. I’ve been to other Hampton Inns before post COVID and it wasn’t like that.
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Review collected in partnership with Hampton
Date of stay: April 2021
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galeanomarilin3 wrote a review 4 Apr
1 contribution
the price of my room in bookin was 290 when I arrived at the hotel they told me that they would charge me 25 dollars of deposit per day they told me that they would reimburse them and they did not give them back to me they were thieves they were 50 dollars in total for two days ... In the booking application it said that the parking was free, they would charge me 20 dollars per day, it was a total of 40 dollars for the two nights ... they should reimburse what they told me that they would give me my 50 dollars, I also said that they had breakfast and there wasn't even a coffee .....
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Review collected in partnership with Hampton
Date of stay: March 2021
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Jeannie W wrote a review 2 Apr
2 contributions
This hotel is not in a good location. I should have researched the area. Lesson learned. They warned us the night before that the water would be shut off the next day from 9am to 2pm so we were rushed to use the bathroom in the morning. Not a relaxing feeling. When we got back we had to deal with brown water and was not warned about it or how to handle it or given assurances that it was safe. I ran the water for 15 -20 minutes until clear but the next time we turned it in it was brown again. So we did not feel safe to brush out teeth or shower with this water. We used bottled water to brush our teeth. This made our vacation stressful!
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Review collected in partnership with Hampton
Date of stay: March 2021
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JEDRECK O wrote a review Jul 2020
Camden, New Jersey9 contributions3 helpful votes
+1
Very bad..Clean hotel inside, but outside it is not, do not let yourself be taken by the name of the hotel. It has a good place to eat inside the hotel but if you want to eat outside the restaurant you will have a wonderful view of the drug addicts. If they were allowed to enter the hotel, during my stay I always saw the same person with the same clothes and a druggist's face. Because of covid 19 they are not cleaning the room unless you ask, they are not offering breakfast, they only give you one bag with a bottle of water and an apple ...
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Date of stay: July 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Thea Melluzzo, General Manager at Hampton Inn & Suites Boston Crosstown Center
Responded 24 Aug 2020
Thank you for taking the time to tell us about your recent stay at our Hampton Inn. We apologize if you felt unsafe traveling outside our hotel. Our urban location adjacent to the hospitals is convenient for guests in town for appointments, and this does result in a busy street. Due to COVID-19, we are taking the necessary measures to keep our guests and staff as safe as possible. We look forward to one day returning to offering complimentary breakfast for our guests. Thank you again for your feedback. Thea Melluzzo General Manager
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PRICE RANGE
US$115 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites boston crosstown hotel boston, hampton inn and suites boston crosstown center, hampton inn boston, boston hampton inn
LOCATION
United StatesMassachusettsBostonDorchester / Roxbury / Mattapan / Roxbury
NUMBER OF ROOMS
175
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Frequently Asked Questions about Hampton Inn & Suites Boston Crosstown Center
Which popular attractions are close to Hampton Inn & Suites Boston Crosstown Center?
Nearby attractions include Bully Boy Distillers (0.8 km), Wally's Cafe (1.2 km), and South End (1.0 km).
What are some of the property amenities at Hampton Inn & Suites Boston Crosstown Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Boston Crosstown Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Boston Crosstown Center?
Yes, parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Boston Crosstown Center?
Conveniently located restaurants include SRV Restaurant, Mike's City Diner, and Flour Bakery + Cafe.
Are there opportunities to exercise at Hampton Inn & Suites Boston Crosstown Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn & Suites Boston Crosstown Center have an airport shuttle?
Yes, Hampton Inn & Suites Boston Crosstown Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites Boston Crosstown Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Boston Crosstown Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn & Suites Boston Crosstown Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn & Suites Boston Crosstown Center?
Many travellers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (6.6 km), The Printing Office of Edes & Gill (3.3 km), and Old North Church & Historic Site (4.0 km).