Cambria Hotel Boston Downtown
6 W Broadway, Boston, MA 02127-1016
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US$237
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Dining (21)
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 29/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cambria Hotel Boston Downtown
Updated 29/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#88 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Experience Southie at the new Cambria® Hotel Boston Downtown. This upscale hotel is casually curated for the modern traveler and influenced by its neighborhood, the local art scene, and the natural scenery of New England. Sip expertly signature cocktails while taking in stunning views from our rooftop bar which will inspire you to Explore Everywhere by walking through the epicenter of Boston’s tech hub and to the Seaport District. The famous Boston "T" at the Broadway MBTA Station, right outside of the hotel entrance, connecting you to all of parts of Boston & Cambridge. Locally sourced and in season fare is available in the lobby restaurant, a state-of-the-art fitness center, contemporary guest rooms and 4000 sq ft of naturally-lit event space will provide guests with an experience unlike any other hotel in the Boston area. Experience Southie. Explore Everywhere.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Concierge
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Location
Full view
90Good for walkers
Grade: 90 out of 100
201Restaurantswithin 1 km
28Attractionswithin 1 km
Contact
6 W Broadway, Boston, MA 02127-1016
Getting there
BroadwayBoston T1 min
Herald StBoston T10 min
Car HireSee all Boston car hire
106Reviews6Q+A20Room tips
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This hotel could be lovely, it’s in a convenient location, and has a beautiful lobby cafe and restaurant bar, but the execution is all off. None of the phone extensions actually work. No big deal but I’m making a list here :) The staff at the rooftop bar (or at least my bartender, maybe others are different) was stand offish and cold. “Valet” involves calling the front desk and waiting 30 minutes for you car. Room service is closed “because of Covid” yet no one appears to care about Covid in the hotel. Breakfast at the hotel offers a steam tray of old eggs and sausage, prepackaged cereal and toast. $19 bucks flat. Room didn’t come stocked with all the toiletries. Rooms are very small. BUT! The AC works well.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rooftop Restaurant bartender was extremely rude…. Went elsewhere as they did not want my money, would not ever stay here again because of treatment by the bartender today. Cambridge itself gorgeous. Once did not have valet attendant but was compensated for the wait. Otherwise staff was great except for the restaurant.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Directly across the street from the "T" Broadway Stop so very easy to get to and from. This is one of the "upper" Choice Hotels I've stayed in. While it is nicer and modern, it still has that "Choice" hotel feel. For example, I requested more towels and toiletries, while a downtown location, I would expect them to bring these items to my room, the hotel staff (while very friendly) told me to travel down to the front desk to pick up the items, as I would at another "Choice hotel." Just don't be fooled by the downtown, modern style. As for the hotel itself, the room was the "standard" downtown Boston size, maybe a tab on the smaller size. But the view was amazing, and very walkable to some amazing spots for food and drink. And as I've mentioned before, directly across the street from the "T" so easily accessible for tourist or business needs. I would stay again.…
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 4 weeks ago
Hello ColinO. Thanks for joining us and for your review. We are really glad you found the location in the heart of South Boston to be ideal! The variety of restaurants and shops is what makes our neighborhood unique. We apologize that your service request wasn't handled smoothly. It's standard for us to deliver any guest request item to your room. Perhaps the time of day was a factor but we will always try to make our guests comfortable with a minimum of effort. It's great to know you will join us the next time you are in Boston. Best regards The Cambria team.
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They cancelled our 4 x rooms, 6 nights booking with only 48hrs notice! We booked them 6 months earlier on a non-cancellable/refundable deal. Seems this only works one way, i.e. in their favour!! They didn't budge & didn't come up with any alternatives. We eventually got our money back, but in the meantime we fortunately had the spare cash to pay for another hotel, which cost twice as much! What if we hadn't had the spare cash!!??
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 4 weeks ago
Dear nigelg810, We deeply regret the inconvenience you endured when you were scheduled to stay with us recently. While we make every effort to accommodate all our arriving guests, we found ourselves in an unexpected oversold status. We want to assure you this is not our standard and once again apologize for this disruption to your travel plans. Please let us know if we can welcome you on a future visit and restore your faith in our hotel. Sincerely The Cambria team.
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Terrible experience. Had booked this downtown location as it was near our office. Arrived off a long haul flight only to be told in reception that they had overbooked myself and 40 others. Deputy manager kept apologising but they clearly had no contingency in place. No effort appeared to be made to look for nearby alternatives. They had rebooked me Quincy and informed me it was approximately 20 mins away but actually was 45 mins away in traffic from my downtown required location. Leading to a 90 min daily commute for a short business trip.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Do not trust their reservation system.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 4 weeks ago
Hello BarryG1518 Our recent oversold status is understandably frustrating to you as a traveler and we want to once again apologize for the major disruption to your trip. Due to extremely high demand for hotel rooms that week, we had no options to offer a closer hotel. We secured rooms in order to be certain our guests were taken care of, even though the location was not ideal. We are reviewing the circumstances that created this problem so we can avoid any recurrence in the future. Once again, please accept our very sincere apologies. Best regards The Cambria team
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We had booked this hotel months ago, showed up today and they had canceled our reservation because they were over booked. We booked months ago, before they were over booked, but they canceled our reservation. What kind of reputable place does this? If you are hoping to book a hotel that will stand by what they have done, forget this place.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Avoid this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 4 weeks ago
Dear jrtodd, Please once again accept our apologies for the necessary cancellation of your reservation. When the hotel was unexpectedly oversold, we did our best to inform guests and book an alternate hotel. We know this caused a great deal of disruption and we are very sorry for the inconvenience. Our team has reviewed this recent incident carefully and steps have been taken to avoid any recurrence going forward. With our apologies, please accept our invitation to return and let us show you the hospitality we strive to deliver. Best regards, The Cambria team.
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We stayed at the Cambria Hotel Boston, Downtown South Boston for one night. An Uber ride from the airport was $27. The front desk staff were very welcoming. The hotel is very modern & clean. There are several restaurants nearby & the Cambria is across the street from the Red Line T station. We walked to the Boston Common, it is about a mile. Tip….we came in late & my husband tried to close the blinds but he couldn’t find them. Needless to say, we were awakened early the next morning when the sun came up. I looked a behind the curtain & saw a blind at the top that was plugged in to an outlet. I looked all over & found the switch for the blind by the door going in to the room. We had drinks & wings at the hotel’s restaurant. The wings looked amazing but had a strange taste, the drinks were not very good, the service was not good either & it was very expensive. We stayed at the Cambria for two nights at the end of our road trip. We were in room 819 & it was VERY small, nothing like the room we had 12 days ago. There was not even room to open one suitcase & we had 2 suitcases & a carry on bag since we were on a 14 day trip. There was not a luggage rack in our room but there would not have been anywhere to put it. So, I am giving the hotel a 5 for our first stay & a 3/4 for our 2nd stay.…
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 4 weeks ago
Hi Juli K, Thanks for your review. It's always nice to welcome a returning guest . We are delighted that you enjoy our location near the T and the vibrant South Boston neighborhood we call home. It's certainly not ideal to wake up to a sun filled room. From your comments, we are taking steps to better highlight the control switch that lowers the shade in certain rooms. We apologize for that oversight. When you plan a return visit to Boston, please reach out with your room preference and we will try to offer you an ideal room for your next stay. Thanks again for staying with us. The Cambria team.
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In town for Boston Marathon, when hotel prices across the board are grossly inflated. Being from Canada, we told them at check in that we wanted to pay with US cash, to avoid exchange & credit card fee. They advised us it was no problem & made a note in our portfolio. We checked again with them the night before check out, asking if we could pay then. Were told that we had to wait for the last night to post. We paid cash at check out only to discover that they had already billed our credit card. While they did refund it, both transactions posted, resulting in a net $55 CDN loss due to credit card fees/exchange. We have tried three times since by phone and email to have them rectify this and they have been unresponsive. We have escalated the dispute to the credit card company. Bottom line, I would avoid this hotel due to indifferent/unhelpful staff. Even without this, what you get is not worth the price.…
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 4 weeks ago
Hi KarenJ, We apologize for the failure on our part to handle your payment request correctly. Pleas email us at info@cambriaboston.com and our front office manager will address this issue if it has not been rectified to your satisfaction. We hope you otherwise enjoyed your time in Boston and hope you will consider returning soon. Best regards The Cambria team
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It was $100 a night and I stayed for two nights with a Gilt City voucher. So, it was a descent deal. It's an attractive enough hotel, only two years old, and the staff are friendly. The large bar area looked like it was hopping. It's in a good location: one stop from South Station on the Red Line which transverses my old stomping ground. The Fox and Knife is half a block down, as are a few coffee places. Another block down is a wine shop. The gym is well enough equipped. But, its in a highway traffic triangle, so it's rather noisy. Also, the walls are thin, so I could over hear some patrons' dramas.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 7 Apr 2022
Hello LivDaley, Thank you for your review of the Cambria Hotel Boston Downtown - South Boston. I am glad to hear that overall your experience was positive and that you found our location convenient. I apologize for any inconvenience you experienced as a result of outside noise. We will look into this matter and see how we can address this for our future guests. Regards, Kim
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I was a guest at Cambria Hotel, from 24-29 March 2022. Once I arrived at the hotel, I was presented to the front desk for check-in, and I met Mr. Daivd McKeon (Assistant General Manager), who is a very kind, elegant, professional person. I was quite happy with his distinguished hospitality. During my stay, I realized that the front desk team, Ms. Janilce, Ms. Klei, and Ms. Gaby, are very helpful and supportive of whatever requests from the customers. I appreciate as well the good service of the housekeeping. The location of this hotel is quite near, either to the city center or the main Boston Convention Center. The price for the hotel is quite reasonable compared to other hotels at the same level. Many thanks to the front desk team of Cambria Hotel and to the housekeepers who made my stay very comfortable.…
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Date of stay: March 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kimberly Greene, General Manager at Cambria Hotel Boston Downtown
Responded 7 Apr 2022
Hello aksattar, Thank you for your five-star review of the Cambria Hotel Boston! We truly appreciate your kind words about our staff, mentioning each of them by name. It is definitely a boost for us every time we hear positive reviews such as this. We will be sure to let David, Janilce, Klei and Gaby know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Kim
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PRICE RANGE
US$258 - US$390 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonSouth Boston
NUMBER OF ROOMS
159
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Claim Your Listing Frequently Asked Questions about Cambria Hotel Boston Downtown
Which popular attractions are close to Cambria Hotel Boston Downtown?
Nearby attractions include Shear Madness (1.2 km), Boston Tea Party Ships & Museum (1.1 km), and Boston Children's Museum (1.1 km).
What are some of the property amenities at Cambria Hotel Boston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cambria Hotel Boston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel Boston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cambria Hotel Boston Downtown?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Cambria Hotel Boston Downtown?
Conveniently located restaurants include Mike & Patty's, The Q Restaurant, and Flour Bakery & Cafe.
Are there opportunities to exercise at Cambria Hotel Boston Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Cambria Hotel Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel Boston Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Cambria Hotel Boston Downtown?
Many travellers enjoy visiting The Printing Office of Edes & Gill (2.5 km), Old North Church & Historic Site (2.6 km), and Longfellow House Washington's Headquarters National Historic Site (6.8 km).