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AC Hotel by Marriott Boston Downtown

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Traveller (186)
Room & Suite (93)
Videos (1)
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About

#38 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice

If you’re looking for a trendy hotel in Boston, look no further than AC Hotel by Marriott Boston Downtown.

Nearby landmarks such as Acorn Street (0.9 mi) and Faneuil Hall Marketplace (1.1 mi) make AC Hotel by Marriott Boston Downtown a great place to stay when visiting Boston.

Rooms at AC Hotel by Marriott Boston Downtown provide a flat screen TV and air conditioning, and getting online is easy, with free wifi available.

In addition, AC Hotel by Marriott Boston Downtown offers a fitness center and a lounge, which will help make your Boston trip additionally gratifying. And, as an added convenience, there is parking available to guests.

While visiting Boston, you may want to try some filet mignon at one of the nearby restaurants, such as Legal Sea Foods, Top of the Hub, or Atlantic Fish Company.

Should time allow, Freedom Trail, Newbury Street, and Boston Tea Party Ships & Museum are some popular attractions that are within walking distance.

The staff at AC Hotel by Marriott Boston Downtown looks forward to serving you during your upcoming visit.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

225 Albany Street, Boston, MA 02118-2201
AC Hotel by Marriott Boston Downtown
557Reviews12Q+A99Room tips

Reviews
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jorge lostaunau wrote a review 17 Mar
Quebec City, Canada2 contributions
The most disappointing experience when entering the hotel, the people at the reception The worst attention we have received in a Marriott hotel. We have travelled all over the world and I have never received this terrible reception service (on March 15, we arrived and the person on duty at 2 pm was very aggressive, problems when we wanted to park our car, on March 16 when we went to reception in the morning to change the keys the person on duty in the morning shouted at my daughter in a derogatory manner, in reality we will never return to this Marriott. Even though my wife is a manager in the Marriott chain. What I must highlight is the excellent service of the husekeping staff. Jorge lostaunau
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Be prepared to fight with the reception staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andres72423 wrote a review 13 Mar
Bridgeport, Connecticut2930 contributions509 helpful votes
+1
The hotel was perfect. We came to see a Broadway show and the proximity to the theater district was perfect. It was literally a 15 minute walk. The hotel was very clean and welcoming. They had a nice lounge and bar area in the lobby. The room were super clean and very comfortable. Our room had a sitting area with a couch and comfortable bed. The bathroom was very large with a very nice walk in shower. The next time we come to see another Broadway show, we will definitely use this hotel again.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Very near to the Theater District
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Colwen Management, Owner at AC Hotel by Marriott Boston Downtown
Responded 4 days ago
Dear Andres, Thank you for reviewing us! We are glad that you enjoyed your time here and we could accommodate you throughout your stay! We are thrilled to hear you were satisfied with our clean and comfortable spaces along with our relaxing lounge area! We look forward to seeing you again in the near future! Sincerely, AC Hotel by Marriott Boston Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica B wrote a review Feb 2024
New York2 contributions1 helpful vote
We came to Boston for a volleyball tournament and out of our entire organization, our team was the only one placed here. We had to Uber to/from the convention center at an additional $40.00 per day because their hotel shuttle Wouldn’t accommodate us and was for use to/from the airport. With so many choices in Boston I would avoid this hotel if at all possible. Customer service is nonexistent and any experience you have with staff is miserable. We had luke warm water for the shower with no water pressure, toilet and sink slow draining, one small trash can in the room and when asked for garage bag was told they didn’t have one on them and couldn’t be bothered to bring one back. When asked about parking, we were told only option was valet parking. This was the worse valet parking EVER, car was parked in one spot all weekend and upon checking on to leave Sunday morning they had moved our car blocks down the street. We had to wait 20 minutes for them to return the car and then an additional 20 minutes for them to return your key. Would have totally expected much better service for $260/night plus $30.00/night parking.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: No pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Damien Delaunay, General Manager at AC Hotel by Marriott Boston Downtown
Responded 2 weeks ago
Dear junebug79NewYork, Thank you for taking the time to share your experience with us. We are extremely sorry to fall short on your expectations. Unfortunately the hotel does not provide shuttle service. I am sorry if you had wrong information when booking your room for the volleyball convention. I have shared your comments about the lukewarm water and the drain to our engineering team to prevent your situation to happen again. Sunday morning was extremely busy to retrieve a car, valet and front desk advise about the wait time however this one can be extended due to high volume of requests. We hope you could give us another opportunity to welcome you at the hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Max C wrote a review Feb 2024
1 contribution
Ended up staying here for a few nights as a getaway, loved everything about the hotel. I remember talking to valet I believe the name was Patrick, he was super friendly with starting conversation, and was extremely efficient. Although I only stayed a weekend, I will definitely be back again!
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cynthia M, Public Relations Manager at AC Hotel by Marriott Boston Downtown
Responded 3 weeks ago
Dear Guest, We are so happy you had a great stay and our valet Patrick was so friendly and efficient. Our team is the best and we really appreciate when guests comment. Glad you enjoyed the weekend and we look forward to your next stay. Sincerely, AC Hotel Marriott Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trevor F wrote a review Feb 2024
1 contribution
Very clean hotel, bed/pilows super comfy. Tim the bartender is awesome, visit the lounge to have a drink with him. No restaurant on property but Bar Mezzina and Yellow Door Taquira are a short walk away. Also very convenient is that there is a Whole Foods right next door. Good location, close to 93.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cynthia M, Guest Relations Manager at AC Hotel by Marriott Boston Downtown
Responded 3 weeks ago
Dear Guest, So glad you had a 5 star stay and everything was clean and comfy. Our location is a crowd pleaser and we are thrilled the team made your stay the very best. Hope to see you again soon and thank you for leaving such a great review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris wrote a review Feb 2024
Westminster, Colorado51 contributions8 helpful votes
The room was aesthetically appealing, albeit a few hairs in the bathroom and a cracked toilet seat. Had the hotel not been located right next to a highway and my room on the second floor directly facing the highway, I might have liked this hotel. As it stands, I didn't enjoy my two nights here because it was so noisy and difficult to sleep through the night. They provide ear plugs but they should have built hotel better to block out the noise. Instead, they rely on travelers to shove something into their ears. I will look at other options if I'm in Boston again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Damien Delaunay, General Manager at AC Hotel by Marriott Boston Downtown
Responded 4 Feb 2024
Dear M-and-C-loving-life, Thank you for staying with us and sharing your experience. I carefully read your experience and I sincerely apologize for falling short on your expectations. I absolutely agree with you about the cleaning and the toilet seat. These details should have been fixed before your arrivals. I shared your comments with the managers to take action immediately. I hope you will give us another opportunity to welcome you at the hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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juan w wrote a review Jan 2024
1 contribution
We were in town for a Boston College Game and to visit Family. The AC Hotel Downtown Boston was phenomenal. The location was convenient. The rooms and overall hotel were great, but the service was the differentiator! Evan, Shawn the Houseman, Tashiana at Front Desk and Anna in Housekeeping made our stay memorable. They were incredibly kind and helpful going out of their way to ensure we were comfortable. We will return because of how simple they made it. In what was a very cold weekend, they definitely made it warm through genuine hospitality. I’m grateful and want to salute this property on service.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Colwen Management, Owner at AC Hotel by Marriott Boston Downtown
Responded 22 Jan 2024
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your time here with us and we could satisfy you through our location of our spaces! We hope that you will stay here again in the near future! Sincerely, AC Hotel Boston Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie S wrote a review Jan 2024
1 contribution
Really lovely stay! Rachel and the rest of the staff were very helpful and welcoming. We were pleasantly surprised how quiet the room was, despite the close proximity to the major highways. Very comfortable way to spend a snowy day in Boston! Walking distance to Chinatown and the rest of Boston (although be prepared to walk along the main roads for a bit). Great stay all around!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Colwen Management, Owner at AC Hotel by Marriott Boston Downtown
Responded 22 Jan 2024
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here with us and that our staff satisfied you! We are glad our comfortable spaces met your needs and we hope that you will stay here again in the near future! Sincerely, AC Hotel Boston North
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dropforged wrote a review Dec 2023
Chicago, Illinois2 contributions
Courteous staff, clean property, and prompt customer service. The hotel is in central location to downtown Boston and the price is reasonable. We walked to most of Boston from the property, and ride shares were also readily available due to the location. Would recommend!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cynthia Marksberry, Marketing at AC Hotel by Marriott Boston Downtown
Responded 6 Jan 2024
Dear Guest, Courteous, clean and prompt service is so appreciated. We are glad you noticed all we do. Thank you for staying with us and we are thrilled we helped make the visit a great one. We look forward to seeing you again! Sincerely, AC Hotel Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cheese413 wrote a review Dec 2023
MA96 contributions36 helpful votes
We have stayed at this AC Marriott location several times and always have a great stay. Clean comfortable rooms, pleasant staff, and convenient location. Extra holiday touch over Christmas with hot cocoa and complimentary breakfast items in the lobby. We will be back!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Damien Delaunay, General Manager at AC Hotel by Marriott Boston Downtown
Responded 28 Dec 2023
Dear cheese413, Thank you very much for your comments. I am delighted to know you enjoyed your stay and especially the little touch for Christmas. We cannot wait to welcome you at the hotel. Please make sure to ask for me and I will come greet you personally. Best wishes for 2024 Damien Delaunay General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$351 - $634 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonSouth End
NUMBER OF ROOMS
205
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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AC HOTEL BY MARRIOTT BOSTON DOWNTOWN - Reviews & Price Comparison (MA) - Tripadvisor

Frequently Asked Questions about AC Hotel by Marriott Boston Downtown
Which popular attractions are close to AC Hotel by Marriott Boston Downtown?
Nearby attractions include SoWa Open Market (0.3 km), SoWa Art + Design District (0.3 km), and The Art of Paul Pedulla (0.4 km).
What are some of the property amenities at AC Hotel by Marriott Boston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at AC Hotel by Marriott Boston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AC Hotel by Marriott Boston Downtown?
Yes, parking is available to guests.
What are some restaurants close to AC Hotel by Marriott Boston Downtown?
Conveniently located restaurants include Myers + Chang, Oishii Boston, and Bar Mezzana.
Are there opportunities to exercise at AC Hotel by Marriott Boston Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at AC Hotel by Marriott Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AC Hotel by Marriott Boston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel by Marriott Boston Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to AC Hotel by Marriott Boston Downtown?
Many travellers enjoy visiting Bites of Boston Food Tours (0.8 km), The Printing Office of Edes & Gill (2.4 km), and Old North Church & Historic Site (2.4 km).