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One Hotel Drive Logan International Airport, Boston, MA 02128-5500
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (216)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Logan Airport
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#68 of 96 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Hilton Boston Logan Airport hotel is the only AAA Four Diamond hotel directly connected to terminals A & E via climate-controlled walkways with 24-hour shuttle bus, and yet just minutes to historic downtown Boston. Featuring spacious, soundproof windows with views of the city and Boston Harbor, it’s the perfect spot for a meeting or to start your next adventure!
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Room & Suite (216)216
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Free wired internet in the business centre
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Cable / satellite TV
Bath / shower
Soundproof rooms
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
37Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
One Hotel Drive Logan International Airport, Boston, MA 02128-5500
Getting there
Terminal EBoston T5 min
Terminal ABoston T5 min
4,323Reviews55Q+A100Room tips
Reviews
Traveller rating
- 1,519
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- 250
- 155
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Popular mentions
Comfort, cleanliness, and customer service were without fault. Just be aware that though the hotel is located in the middle of the Logan Airport property, it's a very long walk from the terminals, especially if you're carrying a backpack and lugging a heavy suitcase and a carry-on. You can catch a hotel shuttle every half hour, but it is not clearly marked where outside the terminal to find it. Also, due to COVID restrictions, restaurant offerings are very limited and on a take-out only basis.
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Date of stay: January 2021
2 Helpful votes
Helpful
Response from Erica H, Guest Services / Front Office at Hilton Boston Logan Airport
Responded 3 weeks ago
Dear MJCT12, Thank you for your review! We strive for excellence in service & cleanliness, so we are pleased to hear that we delivered on this promise. We apologize for any confusion with the shuttle pick-up areas - for future reference, we can be reached via text at 617-681-8899 for pick-up requests and directions to the pick up area. We hope to have the opportunity to welcome you back to our hotel in the near future!
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Charlestonian13 wrote a review Dec 2020
South Lake Tahoe, California178 contributions78 helpful votes
Hotel's Favourite
I have stayed in dozens of airport hotels, but not one matches the ease and convenience of this one. After dropping off my rental car (virtually next door) a shuttle bus was summoned and I was at the hotel in less than 5 minutes. Upon check out I felt like walking to Logan (though a free shuttle is available) and a 5 minute walk through a climate-controlled skybridge took me right to the ticketing counter. Really???!!! And let me not fail to mention every single staff member I encountered was extraordinary. Room for improvement? I don’t think so. Just keep doing what you’re doing.
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Date of stay: December 2020Trip type: Travelled on business
3 Helpful votes
Helpful
Response from Alan Sepe, Other at Hilton Boston Logan Airport
Responded 22 Dec 2020
Good Afternoon, Thank you for your review. I am very happy to hear you took full advantage of the location of our hotel. I am glad that you used our 24 hour shuttle to the Terminals and Rental Car Center when arriving at the hotel. Also as you said the SkyBridge located on our 2nd floor can sometimes even be faster than taking the shuttle depending on which Terminal you are flying out of. Thank you for the kind words about our team members and I will be sure to pass along the kind words to the team. Thank you again for your review and we hope to see you in the not too distant future.
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The Pros: Very clean, comfortable and spacious AND you don't even have to go outside to get to it from the airport. Room is affordable, with a very nice but unnecessarily expensive restaurant (Connoly's) downstairs. We got 2 salads and a drink, tipped $10 and the bill was $92. Just unnecessary. The Cons: There was a fire detector in the room with a white bright LED that flashed light a ************* airport beacon every 20 seconds. Are you kidding me??!! The reception desk texted us as we were nearing our arrival
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Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: forego extra for city view. lobby has great sitting areas
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1 Helpful vote
Helpful
Response from Erica H, Guest Services / Front Office at Hilton Boston Logan Airport
Responded 3 weeks ago
Dear Hotwired, Thank you for your review. We are pleased to hear that you found our hotel rooms to be clean, comfortable and spacious. Cleanliness and guest safety are our #1 priority always, and especially now through our CleanStay program. We are sorry to hear that we missed the mark on service during your stay. We strive for excellence in guest communication and regret that our pre-arrival text was perceived as a con rather than a benefit. Thank you again for taking the time to write a review. We hope to have the opportunity to welcome you back to our hotel for your next trip to Boston!
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Check in was prompt and efficient. We were helped to our room by Ken, who assisted us with directions for our rental car return and getting the shuttle back to the hotel. Voni, the shuttle driver, was also helpful and friendly taking us back to the hotel from the airport after we returned our car. The shuttle runs 24/7. Our room was the cleanest room I have seen since we started traveling again. Hilton has partnered with Lysol and the cleanliness is apparent. The room was quiet and comfortable. There was a coffee maker and apartment size fridge with two bottles of water. There were no plastic cups, only paper ones for the coffee. Downstairs, the restaurant and bar are open for takeout only. The restaurant opens from 11-11, the bar opens at 4:30. There is also a coffee shop but I didn’t get the hours on that but it was not open when we left the next morning at 4:30 AM. The male shuttle driver for the 4:30 AM shuttle offered no assistance or even a greeting to anyone in spite of two passengers who were clearly struggling with their heavy bags. My husband assisted one passenger while a young woman assisted another passenger. Aside from the unhelpful 4:30 AM shuttle driver, everyone was great!…
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Date of stay: December 2020
Value
Location
1 Helpful vote
Helpful
Response from Alan Sepe, Other at Hilton Boston Logan Airport
Responded 3 Jan 2021
Good Morning and thank you for sharing your feedback with us. I am happy to see you had an excellent overall experience minus this one interaction which we will address. Thank you for bringing this to our attention as it is great for coaching our team and we are always looking for ways to improve. I am very pleased to see the kind words about our team members, they are working very hard during these times to keep our guests and each other safe. As you mentioned our CleanStay partnership with Lysol has helped with that and we hope will continue to help guests feel safe to travel again. Thank you again for your review and we hope to see you in the not too distant future. -Alan S
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Am in the hotel now. There are multiple people in the lobby hanging out without masks. The desk is understaffed and they seemed unprepared to deal with the checkins that they were expecting. Room seems clean, but am curious why housekeeping touches the Kleenex to make a pouf in these times of covid.
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Nancy Oralrei, Guest Services / Front Office at Hilton Boston Logan Airport
Responded 21 Dec 2020
Good morning thank you for sharing your feedback with us. Due to our restaurant offering to go only, we have additional seating in the lobby where our guests can enjoy their meals and beverages. Therefore you will see guests without a face covering only when they are eating or having a beverage. We are in compliance with the CDC guidelines that all our guests are to wear face covering while inside the hotel. We appreciate your feedback and we look forward yo welcoming you back. Have a wonderful day. Sincerely, Nancy O
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PRICE RANGE
US$144 - US$513 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston logan airport hotel boston, hilton hotel boston, boston hilton
LOCATION
United StatesMassachusettsBoston
NUMBER OF ROOMS
604
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Claim Your Listing Frequently Asked Questions about Hilton Boston Logan Airport
Which popular attractions are close to Hilton Boston Logan Airport?
Nearby attractions include 9/11 Memorial (0.1 km), International Shoppes - Duty/Tax Free (0.5 km), and International Shoppes - Duty/Tax Free (0.4 km).
What are some of the property amenities at Hilton Boston Logan Airport?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Boston Logan Airport?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Boston Logan Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Boston Logan Airport?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Boston Logan Airport?
Conveniently located restaurants include Legal Test Kitchen, Connolly's Publik House, and Harpoon Tap Room.
Are there opportunities to exercise at Hilton Boston Logan Airport?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hilton Boston Logan Airport have an airport shuttle?
Yes, Hilton Boston Logan Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Boston Logan Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Boston Logan Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Boston Logan Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.