138 St James Avenue, Boston, MA 02116-5002
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Copley Plaza, Boston
Updated 21/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#31 of 97 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Silver level
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
151Restaurantswithin 0.5 km
67Attractionswithin 0.5 km
Contact
138 St James Avenue, Boston, MA 02116-5002
Getting there
CopleyBoston T2 min
Back BayBoston T3 min
Car HireSee all Boston car hire
4387Reviews44Q+A100Room tips
Reviews
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My wife and I had a great week in the Plaza and in Boston. Everything in the hotel was first class. The staff were all excellent. I must give particular accolades to Johnie in the Oak Bar. I have been in numerous bars throughout the world and have never seen a barman as quick, efficient and as good at multitasking. The other issue that should be complimented is the 'small' breakfast sandwich! How delicious that was. My only query was a charge of $30.00 for the 'Urban Experience' per day that we were not informed about and came as a complete surprise when we examined the final bill. We will return !!!!!
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 1 week ago
Dear charlesj4982017, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. Thank you for being our guest. We wish you well and hope to welcome you back in the future for a leisure experience. Best regards, Vanessa Kuo Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We recently stayed two nights here and we’re not disappointed. The hotel is nicely situated near shopping, restaurants and Fenway. The tourist sites are easily accessible and the hotel itself is beautiful. All the staff that we encountered were excellent, but of course there are always a few that stand out more than others. In our case we were extremely impressed with Aleksandra B. In the Fairmont Gold floor. To us she is the definition of Fairmont customer service and should be commended. Additionally, Rudy and his team in the Gold lounge (Jai and Gilbert) are exceptional staff members who were very helpful and accommodating. We will most definitely be returning because of this.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 6 Jun 2022
Dear spectrld, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were welcomed by the front desk receptionist, Tarek, who also provided excellent food and activity suggestions. She checked in with us throughout our stay and was warm and welcoming as well as helpful. Maria in housekeeping was also welcoming and helpful. The hotel is beautiful and historic and is in a great location within walking distance to most areas of Boston like Fenway Park, great restaurants, the Boston Library and Boston Commons, etc. it is also close to Public transportation if you don’t have a car.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 1 week ago
Dear Rene, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. Thank you for being our guest. We wish you well and hope to welcome you back in the future for a leisure experience. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We pulled up to the Fairmont valet, and Hajl greeted us with the most genuine and welcoming smile putting us all at ease. In Boston for a medical procedure, Hajl’s warm welcome told us everything about our stay in Boston was going to be alright. Thank you Hajl!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear eileenb931, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. Thank you for being our guest. We wish you well and hope to welcome you back in the future for a leisure experience. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just did a large meeting at the Fairmont Copley and could not have been happier with the experience. The hotel is an historical building with a ton of character and old world charm. The staff is second best to none. If you have a meeting, do not hesitate! Truly. You won't be disappointed.
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Date of stay: July 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear G8699FBpaulg, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to be the chosen venue for your event and we hope welcome you back in the future! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were visiting from out of town so wanted a hotel close to what we were doing and this one fit the bill. Everyone was very nice, the room was great and the restaurant had good selections for all. Thank you.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Room was quiet for us - heard trucks in the morning but nothing too bad - not like nyc
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear sisterivsit, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We hosted an event at the Fairmont on July 14 that required us to be on-site all week. The staff could not have been more kind and willing to help. They were communicative, generous with their time, incredibly professional - and best of all, fun to collaborate with! A huge thank you to Lyndsay Picciano, Daryl Gagne, Clifton Lewis, Jessica Cooper, Sal Aguilar, Emily Lopez - truly everyone was amazing.
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Date of stay: July 2022Trip type: Travelled on business
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear ashleysS6073LV, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to be the chosen venue for your event and we hope welcome you back in the future! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Fairmont for 4 nights before heading down to Miami and there was a lot to like about it. Firstly, it's location is great, right on a nice communal square and the main shopping area is a 2 minute walk from the front door. The hotel itself is lovely and so are the rooms, it just felt a tad dated to us. Staff are super friendly and there is just something about having a doorman that oozes class. Starbucks attached is also a nice touch and useful if you want to get an early start.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Higher floors hear less of the activities going on in the communal square across the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear JordanPalmerr, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is old and needs lots of updates to the rooms. The electrical outlet was broken in the bathroom and the hair dryer was broken as well. No refrigerator in the room because there is a mini bar that is locked and not useable. Upon staying the hotel is not worth the money they charge.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear Adventure68426177111, Thank you for being our guest at Fairmont Copley Plaza. It's always appreciated when our guests take the time to share their feedback with us, as we are always striving for improvement. Please know that we have made note of your concerns, and will be meeting with our management team to discuss them in greater detail. We hope that you will consider giving us a chance to exceed your expectations in the future. Thank you again. Best regards, Vanessa Kuo Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful location and great service across the board. We stayed on the concierge floor and really enjoyed the lounge, service and food. All of the staff we encountered across the hotel were kind and helpful. Really appreciated the bottled water as well, as it was very warm! The room itself was tired and in need of new carpeting, paint and some attention. But, I understand this is a historic property. The bathroom could have used body lotion in addition to the other toiletries. The hallway became quite loud at night from other guests.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston
Responded 2 weeks ago
Dear 581jennys, It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston, and we appreciate your feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again. Best regards, Vanessa Kuo Marketing Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$391 - US$611 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont copley plaza boston hotel boston, fairmont copley plaza boston, fairmont boston, boston fairmont
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Fairmont Copley Plaza, Boston
Which popular attractions are close to Fairmont Copley Plaza, Boston?
Nearby attractions include Boston Public Library (0.1 km), Back Bay (0.1 km), and Newbury Street (0.3 km).
What are some of the property amenities at Fairmont Copley Plaza, Boston?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Fairmont Copley Plaza, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Copley Plaza, Boston?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont Copley Plaza, Boston?
Conveniently located restaurants include Mistral, Sorellina, and sweetgreen.
Are there opportunities to exercise at Fairmont Copley Plaza, Boston?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Fairmont Copley Plaza, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Copley Plaza, Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Copley Plaza, Boston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont Copley Plaza, Boston?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Fairmont Copley Plaza, Boston?
Many travellers enjoy visiting The Printing Office of Edes & Gill (2.6 km), Old North Church & Historic Site (2.6 km), and Longfellow House Washington's Headquarters National Historic Site (5.1 km).