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Lowest prices for your stay
US$322
Free cancellation until 13/09/21
Reserve now, pay at stay
US$303
Hilton.comUS$325
Expedia.comUS$322
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Room & Suite (281)
Dining (35)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Boston Back Bay
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#64 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space.
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Room & Suite (281)281
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
Contact
40 Dalton Street, Boston, MA 02115-3155
Getting there
Hynes Convention CenterBoston T4 min
PrudentialBoston T4 min
3,494Reviews48Q+A100Room tips
Reviews
Traveller rating
- 1,311
- 1,326
- 537
- 206
- 114
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Popular mentions
Great location! Close to the Green T line, 5 minute walk. Taxi from airport was $38, Uber to airport $25 + tip. Walk to the Pru, Newbury St for shopping and Flour bakery/coffee is across the street. We used the T to get around and Uber when too tired. We walked a lot. Bed was OK and only feather pillows, I dislike. $20 a daily charge that we use a the restaurant was fine. Jorge and Emily had to help us at check in as our lovely corner room was no longer available. To get view we changed to a King size room instead. The view was lovely in room 2406. Jorge and Emily were helpful and fun to chat with as we returned from our adventures. Each day curious what we were up to and what restaurants we liked. Lots of college students and parents here doing tours, NorthEastern and many more. Happy to stay her again. …
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Date of stay: April 2021Trip type: Travelled with family
Helpful
The stay was great. There was a lack of amenities opened because of the pandemic but the stay was still well accommodated. I really enjoyed staying at Hilton Back Bay and I will be staying here again!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Doug Koenig, General Manager at Hilton Boston Back Bay
Responded 1 week ago
Thank you for the great rating! As we are slowly but surley coming out of the pandemic, our amenities will be increasing.
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It was one of the worse experience at a Hilton I have stayed at many other places and given with Covid they should notified customers of the air conditioning not working , every day it’s oh we will fix it and never got fix , humid in the room, water back up in the tub , toilet made a flushing noise most of the time .. they need major improvements
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Doug Koenig, General Manager at Hilton Boston Back Bay
Responded 2 weeks ago
I am so sorry that your stay was no perfect. As we have a two pipe hvac system, we can either have heat or air condition. We cannot have both. As the tempature in March is typically colder, we did not turn on the AC. Thank You for your feedback
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Hotel is located very close to many restaurants , a mall and a Few colleges . The two reasons I didn’t give the hotel five stars was one.. The front desk , they received an order for me and nobody reached out and when I inquired the front desk agent was very snippy . Second reason is the rooms are very hot, even when you do adjust the temperature gauge in the room. Aside from those two small inconvenience, it was overall a great time and a nice property.
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from Doug Koenig, General Manager at Hilton Boston Back Bay
Responded 2 weeks ago
Thank you for your review, I am so sorry that your stay was not perfect and I hope you can come back and stay with us again.
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Location was the best part about this hotel: short walk from the Prudential Building/Boyleston Street and to Northeastern University and BU. But there are many other hotel options in the same vicinity. The service/management was disappointing, not to mention the additional $56 parking fee. The room was very uncomfortable: it was 55 degrees outside and the heater was on 75!! (tried to adjust it, but it did not work, so my sleep was very unpleasant). Additionally, we booked two rooms at the same time, and they were put on separate floors, despite us wanting to be close to one another. The hotel does not serve breakfast, either. Lastly, it was just so crowded. They were only running one elevator, so there was a line about 25 deep of people trying to get to their rooms. Avoid this place, please. …
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from Doug Koenig, General Manager at Hilton Boston Back Bay
Responded 2 weeks ago
We are so sorry that your room was so uncomforatble. With the unusal warm weather it is always a challenge being that we have a two pipe system. I am so sorry that your stay was not perfect.
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PRICE RANGE
US$206 - US$547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston back bay hotel boston, hilton hotel boston, boston hilton
LOCATION
United StatesMassachusettsBostonSymphony
NUMBER OF ROOMS
385
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Claim Your Listing Frequently Asked Questions about Hilton Boston Back Bay
Which popular attractions are close to Hilton Boston Back Bay?
Nearby attractions include Boston Symphony Orchestra (0.4 km), The Boston Pops (0.4 km), and The Mapparium (0.2 km).
What are some of the property amenities at Hilton Boston Back Bay?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Boston Back Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Back Bay?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Boston Back Bay?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Boston Back Bay?
Conveniently located restaurants include The Capital Grille, Atlantic Fish Co, and Abe & Louie's.
Are there opportunities to exercise at Hilton Boston Back Bay?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Boston Back Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Boston Back Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Boston Back Bay?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Hilton Boston Back Bay?
Many travellers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (4.8 km), The Printing Office of Edes & Gill (2.8 km), and Old North Church & Historic Site (3.3 km).