I walked in without a reservation. I was road weary, had my dog with me and we needed a rest. Tonia greeted me at the front desk and made my day so much better. She even made arrangements for us to be served our dinner in the beautiful lobby! John, the restaurant manager, was equally as accommodating and nice. Whenever I am in Asheville, this hotel has earned my business!
We stayed for a long weekend while driving through North Carolina. This Holiday Inn ranks tops among its competitors. Our King room was immaculate, very comfortable, nicely appointed and looked over the pool. The hotel is especially well-suited for traveling with dogs. There's a wonderfully landscaped walking trail behind the parking lot, two separate walking areas and plentiful supplies of bags. We were surprised and delighted with two very good dinners at the onsite restaurant - certainly a cut above other restaurant hotels. Our server, Pablo, was conscientious, professional and friendly. Close to downtown Asheville, Blue Ridge Parkway and nearby walking trails. My only concern was no options for recycling or limited towel service. Should be standard in every room and on the grounds.…
Beautiful Lodge like setting in the mountain area Tunnel Road Asheville NC. Bears are the theme! Sweet wooden bears all over the lobby area and outside. Huge rooms. Great restaurant for dinner. Pretty location. Perfect for families or individuals. Gift shop/convenience shop inside hotel. Very clean and quiet. stay on weekdays not weekends for the best prices. we got a room on May 25th for $110 plus tax. Use AAA for a small discount. Waffle house is a t bottom of hill near hotel . easy to get back on the highway and only a quick ride from Biltmore. stay here!!!
What an amazing hotel! First off...Ashley at the front desk was so polite and professional. Plus that southern accent was to die for, since I am from Michigan. And the restaurant inside the hotel was outstanding. Woodside Bar and Grill! I ordered the filet mignon...one of the best!
I stay at the holiday inn all the time it’s always a pleasant stay each time. Ashley at the front desk is always so friendly and helpful. I will definitely be back. Every hotel should run like this one.
Beautiful hotel. Very clean and comfortable rooms. We had the Mountain View room and was very happy with it. They do have a buffet breakfast in the hotel. There is an outdoor gazebo and fire pit. Would definitely recommend.
We were traveling with a 30 person tour group. This is by far the best hotel we have stayed in. Very clean, friendly, and a good location. They even have a small hiking trail adjacent to the parking lot. The gardens are beautiful too. The breakfast service could not be topped. Thanks for a great visit to Asheville.
The hotel location was not far about 10min to an 1hr towards the hike up in Chimmey rock. When we first arrived we was greeted and advised of covid restrictions, The hotel inside and out was very clean and beautiful. The pool was open, everyone seemed very friendly and if you get a room with the mountain view , you will def find it worth it. The room was very clean, no complaints. This was our first visit and we will def go back.
Had stayed here couple of times with our dog, as it is ok for pets. Another good visit with friendly desk staff. Had a mountain view room vs. parking lot view which was nice. Be sure to ask when you book your room. Had the $13 breakfast buffet at the in-house restaurant which was very good with lots of choices. Location is convenient to Blue Ridge Parkway. Bathroom on the small side.
Excellence Hotel! Spotlessly clean, great service, perfect location! Perfect for a home base to explore the area. Good breakfast and everything was spotless! We would definitely stay again when in the area. Staff helpful and professional.