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Fairmont San Francisco

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Traveller (3426)
Room & Suite (1498)
Videos (2)

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About

#98 of 234 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 606 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Several of Fairmont San Francisco’s most sought-after amenities are bundled into a daily Urban Experience Fee, eliminating multiple individual charges and providing a discounted value for services. Please visit our website for more information.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Paid wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Kids club
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish, Chinese, Filipino
5,114Reviews51Q+A100Room tips

Reviews
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Kelly G wrote a review Yesterday
1 contribution
What a disaster. We travel often and always book luxury hotels. This place is overrated and overpriced - surviving on an old and out dated reputation. We checked in to a very dirty, loud and outdated guest room: filthy carpet, dusty windows and surfaces, and you could hear everything through the paper-thin walls. The elevators were broken, the line to check in was a 25 minute wait with one front desk agent servicing everyone. Our experience only got worse. We ordered room service and figured a “luxury hotel” like the Fairmont would have decent quality food in house - it couldn’t have been worse. I am not exaggerating by saying DiGiorno frozen pizza would have been significantly better than the pizza they served us. The rest of the food was equally gross. We got terrible sleep in the loud and uncomfortable room and actually couldn’t wait to checkout. As we left, the valet brought our car up in the pouring rain and parked it out in the open where we got soaked getting into it. We left in a rush and when we got home we found significant damage on our previously spotless and garage kept brand new car. Fairmont referred us to some shoddy third party company called propark (who they contract with to park your car). They promptly denied our claim and never sent a letter or called us to notify us of the denial. I only discovered that the claim had been denied after contacting the Fairmont weeks later. If you ever stay here I’d suggest you take a video and pictures of your car before you check in and before you leave the property. Because they are not trustworthy, honest or professional with guest’s vehicles. I witnessed them recklessly whipping vehicles around a parking garage and speeding around city streets. I complained to an executive assistant named Kendra who was very unhelpful and took precisely zero responsibility or accountability for the damage. She refused to follow through with a phone call as she had previously promised and would only communicate by email. She “encouraged” me to file a claim with my own insurance - I was actually very shocked and surprised and the total lack of customer service from a “high end” expensive luxury hotel like this. The whole experience from start to finish was substandard. The people who work at this property and more importantly those who manage them need training and education. There are PLENTY of better hotels in San Francisco. Save your time and money and yourself from the potential stress of dealing with issues like the ones I’ve experienced. None of which should have ever happened at an expensive luxury hotel.
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Outdated and dirty. Uncomfortable. Bad customer service. Unethical
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AmericaOverEasy wrote a review Aug 2022
Newport, Australia379 contributions169 helpful votes
Hotel's Favourite
I selected this hotel as it was perfectly-place for a Book Signing Event... My view of Alcatraz, San Francisco Bay and Beyond were nothing-short-of Spectacular. But where the 'Rubber Meets`the`Road' for me was in the service levels by the team who work here. Even the Bellman has a history to share-there! And that wonderful lass behind the front desk, 'pinkie-promised' not to tell a single soul about my leaving my ammenities kits at the last hotel! She kindly topped me up with toothbrush, shave gear and other items I'd left behind in my wake... I'm up at 5 am every day to write, and I set up my laptop-nest in the massive lobby, surrounded by fabulous memorabillia of the Hotel, it's famed guests and more...
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Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: The Higher you Go, the better The Show; 10th Floor was Tops
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Spencer Mears, Guest Services / Front Office at Fairmont San Francisco
Responded 8 Sept 2022
Good day, Thank you so much for staying with us and for your helpful feedback! I am so happy that you enjoyed the history our hotel has to offer and that we were able to take good care of you during your visit. We look forward to seeing you next time and wish you safe travels until then
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Konstantin R wrote a review 14 Apr
11 contributions1 helpful vote
The hotel is beautifully decorated with classic and modern art and of course pictures showcasing its long and glorious heritage. You feel like you’re taking a trip back in time! The rooftop garden is beautiful with a great view of landmark SF buildings. The restaurant staff provide great service and nice little touches with treats from the waiters and the chefs. I highly recommend it and my family will not allow me to book a different hotel when we go to San Francisco.
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
Room Tip: The restaurant has great breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 3 days ago
Hello Dangler, Thank you for your kind words! Reviews like these remind us so much of why we love our jobs. We are happy that you enjoyed your stay, and we do hope to see you again in the near future! Best, Lucas Yeh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barry C wrote a review 12 Apr
New York6 contributions
What can be said besides everything was perfect. If your looking for an older, historical property with modern convenience, this is one place you should go at least once. Staff were always attentive, restaurant and bar were outstanding, room (and view of the harbor from the tower) was very comfortable. Location is great, inclduing at the intersection of all of the cable cars.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 3 days ago
Hello Barry, Thank you for your kind words! Reviews like these remind us so much of why we love our jobs. We are happy that you enjoyed your stay, and we do hope to see you again in the near future! Best, Lucas Yeh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thomas V wrote a review 11 Apr
Oakland, California17052 contributions4169 helpful votes
We were well taken care of here with an excellent room with a splendid view of the Bay. Lots of room to spread out, which we appreciated. It's a big corporate hotel with lots of room for conferences, but we were here to visit friends and it was also a good location for touring and sight seeing. Good service. here.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 3 days ago
Hello TV, Thank you for your kind words! Reviews like these remind us so much of why we love our jobs. We are happy that you enjoyed your stay, and we do hope to see you again in the near future! Best, Lucas Yeh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark W wrote a review 11 Apr
2 contributions1 helpful vote
We stayed in a Golden Gate Suite with panoramic views of the bay and the city. Incredible! I arranged to have the florist spread a path of rose petals from the door to the bed and they made a large rose petal heart on the bed. There was a bottle of Martinelli cider for us with chocolate covered strawberries. I had a driver pick us up at the airport. Both he and the car were great. The concierge staff were fantastic. My wife was blown away and we had such a great honeymoon.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Definitely visit the Tonga bar for a fun dinner experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 3 days ago
Hello Markw, Thank you for your kind words! Reviews like these remind us so much of why we love our jobs. We are happy that you enjoyed your stay, and we do hope to see you again in the near future! Also, CONGRATULATIONS!! Best, Lucas Yeh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael wrote a review 9 Apr
Cancun, Mexico8 contributions3 helpful votes
Beyond faded glory, dirty and unpleasant smells it really should be closed and properly renovated. Check in is slow and painful as there are not enough staff. Finding the elevator is a treasure hunt in itself and the elevators feel like they will fail at any moment. The room is adequate if you like something out of the 1950s that seems not to have been refreshed at all. The hotel is a metaphor for sad San Francisco, now a dirty, deserted and profoundly sad but once beautiful city. If you do have to travel avoid the Fairmont.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 3 days ago
Hello Coastal, Thank you for taking the time out of your day to write us a review! I am sad to hear that it was not up to standard as you wished it to be! Next time if you do stay with us, please reach out to lucas.yeh@fairmont.com and I will personally assist you moving forward. Otherwise, have a wonderful day! Best, Lucas Yeh Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seb M wrote a review 8 Apr
11 contributions3 helpful votes
The hotel is very well located and centralised on top of a major hill. The room and bathroom were large enough to accommodate 4 people. Usual and classic confort of the beds. Fairmont spirit could be improved in the main lobby and Spa services are rather limited.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Dear SebM251, Thank you for your feedback. We're thrilled to hear that you enjoyed our hotel's prime location and spacious accommodations. Your comments regarding the atmosphere in the main lobby and the availability of Spa services have been duly noted. We're committed to enhancing the overall guest experience and will take steps to address these areas. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Best regards, Ashley Garcia Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlie P wrote a review 4 Apr
Chicago, Illinois1 contribution
The staff at all levels were attentive and helpful. We love the rooms and location. Eating breakfast in the Laurel Court is an experience in itself. It rained a little while we were visiting, but of course each room had an umbrella. We will be back!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Dear Charlie, Thank you for your kind words about our staff and restaurant. We are delighted to hear that you enjoyed the breakfast food and the service provided by our servers. We look forward to welcoming you back soon. Best regards, Fairmont San Francisco.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G P wrote a review 2 Apr
3 contributions
We travel often and try our best to pick luxurious hotels at a family-friendly rate. This place was AMAZING!! Wish we would remember every staff member’s names that helped us but Emmanuel did stand out at check in. He was kind, helpful and quick! Gave us an extremely helpful recommendation to get a last minute reservation at the Tonga restaurant inside (MUST DO WITH KIDS) and we got in on a Saturday night. Our only disappointment was the valet parking and rates. On top of generous tips we were surprised to find that nearby parking was available at less than half the rate. Also the valet people were not very patient with our children. I’ve reached out to the valet manager, Sal, to see if they can work with us on these charges. Don’t park at the hotel!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont SanFrancisco, Guest Services / Front Office at Fairmont San Francisco
Responded 1 week ago
Dear guest, Thank you for your kind words about our staff and restaurant. We are delighted to hear that you enjoyed the breakfast food and the service provided by our servers. I will let Emmanuel know the kind words that you have given! I will also talk with our valet team's manager about our stand of practice here at our hotel. We look forward to welcoming you back soon. Best regards, Fairmont San Francisco.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$581 - $861 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont san francisco hotel san francisco, fairmont san francisco, fairmont hotel san francisco, san francisco fairmont
LOCATION
United StatesCaliforniaSan FranciscoNob Hill
NUMBER OF ROOMS
606
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FAIRMONT SAN FRANCISCO - Hotel Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Fairmont San Francisco
Which popular attractions are close to Fairmont San Francisco?
Nearby attractions include San Francisco Playhouse (0.5 km), Cable Car Museum (0.3 km), and Grace Cathedral (0.3 km).
What are some of the property amenities at Fairmont San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Fairmont San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont San Francisco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont San Francisco?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Fairmont San Francisco?
Conveniently located restaurants include Nob Hill Cafe, Tacorea, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at Fairmont San Francisco?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does Fairmont San Francisco have airport transportation?
Yes, Fairmont San Francisco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.