We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
333 O'Farrell Street, San Francisco, CA 94102-2116
13 people are viewing this hotel
Hotel direct offer!2X Points Package
Booking.com
US$344
View deal
Free cancellation until 21/08/22
Hotels.com
US$343
View deal
Free cancellation until 21/08/22
Reserve now, pay at stay
Traveluro
US$282
View deal
Expedia.comUS$343
TravelocityUS$343
PricelineUS$319
View all 18 deals
Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
Traveller (1778)
360
Panoramas (66)
Room & Suite (674)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton San Francisco Union Square
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#116 of 245 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $25.00 food and beverage credit for use in hotel restaurants and bars; daily $25.00 credit to Tower Tours to be used for tours including bus, Muir Woods, and wine tours. Don't just visit San Francisco, experience it. Located in the heart of Union Square, walk to world-class shopping and dining, museums, and tourist attractions like the world-famous Cable Car. Enjoy our grab-and-go market Herb N' Kitchen for anytime snacking, or relax in one of our two restaurants. You can even take a dip in our heated outdoor pool and spa. Before settling back into your room, see San Francisco from our perspective at our top-floor lounge Cityscape.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid private parking nearby
Paid wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, Chinese and 2 more
Hotel links
Special Offer:2X Points Package

Location

Full view
100Great for walkers
Grade: 100 out of 100
366Restaurantswithin 0.5 km
122Attractionswithin 0.5 km
4654Reviews200Q+A100Room tips
Traveller rating
  • 1,323
  • 1,609
  • 1,048
  • 429
  • 245
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
James wrote a review 18 Aug
Cambridge, United Kingdom1 contribution
The hotel was excellent, great service, amazing rooftop bar, they have a grocery store in the hotel. The main issue was it was very hard to navigate where to go in the hotel, also not located in the best spot. Lots of crime around this area, lots of homelessness. So be careful before you bring your family.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Robert Orlowsky wrote a review May 2022
3 contributions
Hotel's Favourite
Everyone, from check-in to check-out, has been super friendly and eager to please. Any request we had, they were on top of it. The central location made it very easy to get around the city and any questions we had, the concierge was ready with plenty of info. We had an amazing view of the Golden Gate Bridge from our room. Would definitely stay here again.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MegAtHilton, Manager at Hilton San Francisco Union Square
Responded 10 May 2022
Thank you for your kind review, Roberto! It's wonderful that you had such great interactions with our staff, we think they're the best! So delighted you were able to get out and explore San Francisco with us as your home base in the city. Our views are second to none - thrilled you enjoyed them. We hope you come back to visit soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
liverbyrd50 wrote a review 14 Aug
Warrington, United Kingdom38 contributions32 helpful votes
Good hotel, great location. Staff were great. Rooms a little tired. Homeless situation around the hotel isn’t good, but there are plenty of door staff/security so we always felt safe The hotel is big and the lobby has a a nice bar area which is good for relaxing Beds were comfortable.
Read more
Date of stay: July 2022Trip type: Travelled with family
Room Tip: Union square a short walk away. Use the red tour buses to get around as you can hop on and off...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Helen wrote a review 14 Aug
Magor, United Kingdom6 contributions
We had a friendly and helpful welcome in this clean, enormous! hotel. We were in the 3rd tower, large and clean rooms. We never had to wait for the lift, despite the huge number of people. The sky bar was impressive, but expensive. I guess you’re paying for the view too. Good breakfast options available at Jaspers, which is opposite. The downside was that we didn’t feel that safe in the area around the hotel once night fell.
Read more
Date of stay: August 2022Trip type: Travelled with family
Room Tip: Always turn right out of the hotel as in the other streets are full of tents.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jojolapin wrote a review 12 Aug
Paris, France33 contributions
The first expression of the hotel, it is huge but very, very dated! Carpets are old and brown. Somehow, I think that once upon a time the hotel could have allowed smoking. I don’t know but the hotel had a strange old smell everywhere in the lobby, on the floor and in the room. I had the impression the hotel hasn’t been updated for a very long time. The rooms are ok, the beds are comfortable, but the blankets a bit thin, so I needed another blanket which was provided asap. In the bathroom there is a bathtub over which there is the shower facility. There is no separate shower. There is a good size fridge. There are also USB plug points. Service is very good, and staff are friendly. The lobby is great because it has so much space to sit and chill out. There is also a huge bar in the lobby and a shop where you can buy sandwiches, drinks etc. If you get food from outside there is another area where you can eat your take aways. There is a gift shop and a very good-sized heated swimming pool that shuts at 9 pm, as well as a very hot jacuzzi. We made good use of these facilities. Towels are provided. The hotel is well located if you want to be in downtown, but there is a huge problem of homelessness and everywhere around this area where you find all the fancy hotels you find streets scattered full of homeless people. It is very sad. I hope the town can do something about homelessness and give housing to these people. It is horrible to witness.
Read more
Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Henry P wrote a review 8 Aug
Miramar, Florida6 contributions2 helpful votes
Hotel is nice, in a central area but the breakfast is $115 for a party of two. Buffet breakfast, eggs and a bagel. As a long time Hilton Diamond Member this was extremely surprising. I have eaten dinner at Michelin star restaurants for only $60 dollars more and the meal was amazing. If you stay here skip breakfast, go across the street to Jaspers. Much more affordable and better food.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Random32 wrote a review 8 Aug
Kent, United Kingdom41 contributions65 helpful votes
As per the title, this hotel was simply a disappointment on so many levels. From service to location and general drabness of the place. Issues from initial check in and availability of the rooms, service from the staff as a whole in the sky bar, reception and concierge all really poor, seemed no one really wanted to be there! But can understand why, the place appears to be stuck in the 1980s and is in need of a face lift everywhere. Location was ok, but warned by a couple of locals to not go off the main street by the hotel at night, as to quote "not a great neighbourhood". Ultimately only spent a few nights here and glad it wasn't more. Would certainly look elsewhere next time and do better research on locations and facilities - more fool us I suppose!
Read more
Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
We’re very sorry to see that you were disappointed with your stay. Please reach out to SFOFH-guest@hilton.com with any additional information you’re able to share so that we have the opportunity to Make it Right.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt, Twyford wrote a review 5 Aug
2 contributions
$60 daily parking. $12 beer, $12 Wi-Fi ( that doesn’t work!) for posting customers, but free in lobby for those who aren’t. Average room, generic elsewhere. Location good, staff lovely, though. SF is great, but find somewhere that doesn’t rob you quite so shamelessly.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
We’re very sorry to see that you were disappointed with your stay. Please reach out to SFOFH-guest@hilton.com with any additional information you’re able to share so that we have the opportunity to Make it Right.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
StuartOregonValley wrote a review 4 Aug
1 contribution
Perfectly located for accessing all the benefits of San Francisco by foot or affordable Uber/scooter/taxi. Great cafe in lobby for getting baked goods in the morning and coffee along with snack and deli items. Clean rooms and great customer service.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
Thank you so much for the wonderful review! We love showing our guests that Hilton hospitality! We hope to welcome you again if your travels bring you back to San Francisco.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
finendandy21 wrote a review 3 Aug
Bangkok, Thailand229 contributions221 helpful votes
Pretty standard business hotel conveniently located close to Union Square. Surrounding area can be a little iffy with lots of homeless people around. Hotel itself is well worn and the room old but clean and comfortable. Gym was nice with lots of machines, towels provided and a drinking fountain. The wifi connection was a disaster but I was told it was a city-wide problem. That said, I didn’t seem to have issues connecting via my mobile network
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Aaron Danzig, Marketing at Hilton San Francisco Union Square
Responded 1 week ago
Thank you for your review. If there is anything we could have done better during your stay please reach out to SFOFH-guest@hilton.com. We would love to find out how we can Make It Right, that's our promise!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$209 - US$309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco union square hotel san francisco, hilton hotel san francisco, san francisco hilton
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
1921
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton San Francisco Union Square
Which popular attractions are close to Hilton San Francisco Union Square?
Nearby attractions include Marrakech Magic Theater (0.10 km), San Francisco Urban Adventures (0.3 km), and San Francisco Playhouse (0.3 km).
What are some of the property amenities at Hilton San Francisco Union Square?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton San Francisco Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton San Francisco Union Square?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton San Francisco Union Square?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Tacorea.
Are there opportunities to exercise at Hilton San Francisco Union Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton San Francisco Union Square located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Hilton San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Francisco Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Francisco Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Ukrainian.