Union Square Plaza Hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Union Square Plaza Hotel

Traveller (195)
Queen size bed room with a sink and mirror at the foot of the bed
Room & Suite (131)
View from Room (14)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

3.0
#207 of 239 hotels in San Francisco
4.4 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
3.1 of 5 bubbles
Service
3.3 of 5 bubbles
Value

Welcome to Union Square Plaza Hotel, your San Francisco “home away from home.” Union Square Plaza Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Close to some of San Francisco's most popular landmarks, such as Ghirardelli Square (1.5 mi) and Pier 39 (1.5 mi), Union Square Plaza Hotel is a great destination for tourists.

Guest rooms offer amenities such as a flat screen TV and a desk, and guests can go online with free wifi offered by the hotel.

Union Square Plaza Hotel features 24 hour front desk and baggage storage, to help make your stay more enjoyable. If you are driving to Union Square Plaza Hotel, parking is available.

While you’re here, be sure to check out some of the seafood restaurants, including Scoma's, Swan Oyster Depot, and Fog Harbor Fish House, all of which are a short distance from Union Square Plaza Hotel.

Should time allow, Lombard Street, Chinatown, and Exploratorium are some popular attractions that are within walking distance.

Union Square Plaza Hotel puts the best of San Francisco at your fingertips, making your stay both relaxing and enjoyable.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
24-hour front desk
Room features
Desk
Iron
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Languages Spoken
English, Spanish, Hindi, Nepali

Location

432 Geary St, San Francisco, CA 94102-1223
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
San Francisco Intl Airport
18.6 km
See all flights
Metropolitan Oakland Intl Airport
18.2 km
See all flights
Powell St
5 minBART
616Reviews12Q+A84Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 39
  • 151
  • 203
  • 117
  • 106
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Peter S wrote a review May 2022
Konstanz, Germany
2.0 of 5 bubbles
Although the location is very good, very close to union square and nice diner across the street, the sheets were initially dirty with holes. Despite my asking, no change. There was dirty carpet and blankets, hairs in sink and bathtub, dusty and warm room on the 7th floor, no AC. Luckily windows could be opened and a fan brought some fresh air from outside. Will not ho here again.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Only go here if you only sleep and are on a small budget
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Union Square Plaza Hotel
Responded 30 May 2022
Dear Guest, We take great pride in providing our guests with an exceptional, and seamless experience. I am disappointed to hear that this was not 100% the case. Please accept my sincerest apologies for the room cleanliness issue. A Housekeeping Manager will be following up accordingly as this is not what our property is known for. This is certainly not typical of our property and I feel it’s a one-off scenario. We hope you give us another opportunity to host you as we feel like you did not receive a true Union Square Plaza experience. We are always interested in how we can improve our guests’ experience, thank you for taking the time to review our property. Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skullboy666 wrote a review May 2021
2.0 of 5 bubbles
Very noisy room.
Furniture has glass tops with sharp corners and edges.
Handy location to Fremont Street.
Great food.
Reservation had a strict no refund rule.
Rooms are Spartan bare bones without even wall decorations.
Read more
Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Union Square Plaza Hotel
Responded 9 May 2021
Hi skullboy667, Thank you so much for taking the time and posting your review of the recent stay with us. On a positive note, we take our shortfalls seriously if any, and strive hard to make sure that we do not repeat these mistakes in the future. We assure you that corrective action would be taken in all these cases to ensure that we are not compromising on the quality of stay that we're known for. We are sorry once again and we request you to give us another chance to change your perspective! Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barbora H wrote a review Aug 2022
Ostrava, Czech Republic
2.0 of 5 bubbles
Well I didn't expect much. However, the only important thing to me is cleanliness. The room is very old furnished, which is ok with me. But it smells soooo bad. There is no AC and it's impossible to sleep by the open window because it's too noisy outside. But the worst thing is that the bedding was not clean at all there were stains all over. Then i found used towels in the closet. There was no toilet paper. And the neighbourhood is terrible. It's really close to the center but in the night it's not safe at all. There were plenty of homeless and addicts in front of the hotel the whole night.
Read more
Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Union Square Plaza Hotel
Responded 25 Aug 2022
Hi Barbara, We take great pride in providing our guests with an exceptional, and seamless experience. I am disappointed to hear that this was not 100% the case. Please accept my sincerest apologies for the room cleanliness issue. A Housekeeping Manager will be following up accordingly as this is not what our property is known for. This is certainly not typical of our property and I feel it’s a one-off scenario. We hope you give us another opportunity to host you as we feel like you did not receive a true experience. We are always interested in how we can improve our guests’ experience, thank you for taking the time to review our property. Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rissa wrote a review Nov 2022
Manila, Philippines
5.0 of 5 bubbles
I am giving the location of the hotel 10/10. The hotel is just 4 minutes from Union Square in a safe area. Very near shops like Macy’s, CVS, Louis Vuitton, Chanel, Hermes etc. Restaurants are also all over the hotel. Starbucks is just beside the hotel as well as fastfood (Jack in the Box), Japanese, Thai restaurants. Theaters and galleries are just in front of the hotel. Hotel is also very near BART/train, bus stops and cable car. The price is very good for its premium location. Nearby hotels like Ritz, Hilton and Westin are expensive.

Hotel facilities are also adequate for its price. They provide soap, shampoo, tissue, towels, hair dryer, iron and refrigerator etc. Hot and cold water is also available in the lobby. Hotel has no aircon but hotel has provided an electric fan. SF is very cold though we did not even need to turn on the fan. Contrary to the reviews here, we did not experience any noise from the trucks or vehicles. We had a peaceful comfortable sleep. If you want affordable hotel in a great location, I recommend this hotel.
Read more
Date of stay: November 2022Trip type: Travelled with friends
Room Tip: Ask for room with theater as view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Global06230237583 wrote a review Apr 2024
1.0 of 5 bubbles
I've traveled to many places and been to many hotels, but this hotel is without a doubt the worst I've ever stayed at. I mean, I checked in and checked out on the same day because the place smelled putrid, all dirty and old. the bathroom was really small, the television didn't work and there was no air conditioning. I'm still waiting for a refund, but I've already sent several emails to the manager and still haven't received a response. I don't know how a place like this can be classified as a hotel, because it's simply horrible! Don't waste your money on this rubbish!
Read more
Date of stay: March 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Other at Union Square Plaza Hotel
Responded 4 Apr 2024
Dear Guest, We're truly sorry to hear about your disappointing experience during your recent stay with us. It's disheartening to learn that we fell short of your expectations in multiple aspects, including cleanliness, amenities, and customer service. Please accept our sincere apologies for the issues you encountered, and rest assured, we take your feedback seriously and will address these concerns promptly to prevent similar occurrences in the future. Regarding your refund, we apologize for the delay in response from our manager, and we'll make it a priority to resolve this matter as swiftly as possible. Your satisfaction is of utmost importance to us, and we understand your frustration. We truly appreciate your patience and understanding during this time. If there's anything else we can do to rectify the situation or regain your trust, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to make amends and provide you with a much-improved experience in the future. Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trail797368 wrote a review Jul 2023
1.0 of 5 bubbles
The building is very old and everything smells like wet carpet. The rooms are ugly and we found the bed sheets dirty. We tried to change our room but the new room they tried us to take had a bathroom so tiny we could not get in. It is definitively too expensive for what it is. Even though the location is good, try to avoid this hotel, there are so many other hotels around and I am pretty sure are better.
Read more
Date of stay: July 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Do not book it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Union Square Plaza Hotel
Responded 17 Jul 2023
Dear Guest, Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience or dissatisfaction you experienced during your visit. We strive to provide a comfortable and pleasant stay for all of our guests, and it appears that we fell short of meeting your expectations. We take your comments seriously and will address the issues you mentioned with our team to ensure improvements are made. We appreciate your feedback and will use it to enhance the experience for future guests! Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ilona415 wrote a review Apr 2022
+1
1.0 of 5 bubbles
This place is nasty unsafe and disgusting. The tub was filthy and kept filling up on its own. Could have overfilled our room and the security was sleeping on the job in the most dangerous area of town. Offered no new room or refund after reporting to booking.com
Read more
Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Esther V wrote a review Apr 2024
5.0 of 5 bubbles
The hotel is very nice with good maintenance. Great location. The owner Hansel is very detail oriented and went above and beyond to make my stay excellent. He allowed me to do an early check-in and helped my with my suitcases. My room was spacious with comfortable bed. The bathroom was clean. The price was reasonable at my stay. The location was the best with 10 minute-walk from Powell BART. I will come back in the future.
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: It is the great option quality price in the area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Other at Union Square Plaza Hotel
Responded 16 Apr 2024
Dear guest, we're thrilled to hear that you had such a positive experience during your stay with us! Ensuring a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that you found our hotel to be nice, well-maintained, and conveniently located. We're glad that Hansel's attention to detail and exceptional service made your stay excellent, and we'll be sure to pass along your kind words to him. It's wonderful to hear that you appreciated the spacious room, comfortable bed, and cleanliness of the bathroom. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future! Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apichai L wrote a review Dec 2023
Bangkok, Thailand
+1
4.0 of 5 bubbles
The hotel is nice with good maintenance. I was lucky to have early check-in because of my early flight. Mr.front desk was helpful. My room was spacious with comfortable bed. The bathroom was clean. The price was reasonable at my stay. The location was the best with 10 minute-walk from Powell BART. I may come back in the future.
Read more
Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Experience Team, Other at Union Square Plaza Hotel
Responded 11 Dec 2023
Dear Guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel nice, well-maintained, and that the early check-in was accommodated to suit your early flight schedule. It's wonderful to know that Mr. Front Desk was helpful, and we will be sure to pass along your appreciation to him. We're pleased that you enjoyed the spacious room, comfortable bed, and clean bathroom. Your satisfaction is important to us, and we are glad that the pricing and location, with a short walk from Powell BART, met your expectations. We look forward to welcoming you back in the future! Best Regards, Union Square Plaza Hotel Customer Care Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric E wrote a review Feb 2004
Arcadia, California
3.0 of 5 bubbles
... and by "very European" I mean extremely small, spartan, but clean rooms; no control of temperature other than the window; friendly and helpful person at the desk; and no parking. It's also very affordable, and close (2 blocks) to the fancy shopping district in downtown. The hotel is quite old, with a neat little lobby area. Upstairs, about the only thing that's changed in the last 100 years is the carpet, wallpaper, and plumbing fixtures. Inside the hotel, it's relatively noiseless, but since you'll need to open a window (even in winter because you have no control of the radiator) there will be noise from outside. That may bother some people. No breakfast in the Hotel, but do NOT be tempted to go across the street to the 24-hour diner: I love horrible greasy eggs bacon and hashbrowns, but this place charges $7.50 instead of a reasonable fair price, like about $4.50. The world's most ridiculously expensive bad food! You'll be better off taking a bus or walking to Chinatown and getting dim sum for breakfast for about 1/4 the price!!! Anyway, if you're looking for a basic clean room, not travelling by car, and willing to put up with some inconveniences (just pretend it's 40 years ago), this is a great place to stay for the money. I'll definitely be returning to the Union Square Plaza Hotel next time I'm in San Francisco!
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa Y asked a question Mar 2022
Seattle, Washington95 contributions14 helpful votes
My daughter and I will be staying at this hotel this Spring, how safe is this neighborhood?
Answer from Icelanderer
Reykjavik, Iceland119 contributions67 helpful votes
Hi, to my knowledge not.
Radium60 asked a question Oct 2016
Is the area safe?
Answer from nic_bec75
Newcastle235 contributions11 helpful votes
I stayed there on my own for a few days and felt totally safe - and I'm not some big intimidating person. Then again I didn't venture far from the hotel at night - just to the cheesecake factory and back ;) But I was catching Ubers and the cable car early in the mornings and it was fine. I did notice a couple of homeless people around but they were harmless.
Answer from nic_bec75
Newcastle235 contributions11 helpful votes
You can definitely store your luggage with them after check out - I did the same thing on my last day in DC. I had an afternoon Amtrak but wanted to explore the city a bit more and they were more than happy to hold my bags until I returned in the afternoon.
MicknAnnDoncaster asked a question Sept 2015
Doncaster42 contributions52 helpful votes
Where is the nearest place to park a 12 seater ford 350,and what is the cost please.
Answer from SKinane
Benicia, California5 contributions3 helpful votes
I am sorry but I don't know the answer to your question. We took public transportation so didn't need to park. The hotel website says there is a parking garage near by and it is $20 for 24 hours. They have a website.
Esther V wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"It is the great option quality price in the area"
Read full review
Gareth C wrote a tip Apr 2024
10 contributions
4.0 of 5 bubbles
"not particular to this hotel, the tenderloin district starts on the next block, there is a lot of homelessness and drug addiction."
Read full review
valsetz wrote a tip Apr 2024
Sparks, Georgia262 contributions53 helpful votes
1.0 of 5 bubbles
"THIS OLD HOTEL IS IN A GOOD LOCATION, BUT VERY NOISY AND MICE AND COCKROACHES KEEP YOU COMPANY AT NIGHT."
Read full review
Trail797368 wrote a tip Jul 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Do not book it."
Read full review
Wendy Z wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"If you do decide to stay here and you are not traveling solo, get the queen bed. Double does not comfortably fit two adults. "
Read full review
Not the right property for you?
There are more places to choose from in the San Francisco area.
PRICE RANGE
$131 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel union square plaza, union square plaza san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Union Square / Lower Nob Hill
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

UNION SQUARE PLAZA HOTEL - Now $123 (Was $̶1̶9̶1̶) - UPDATED 2024 Reviews & Price Comparison (San Francisco, CA) - Tripadvisor

Frequently Asked Questions about Union Square Plaza Hotel
Which popular attractions are close to Union Square Plaza Hotel?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.2 km), San Francisco Urban Adventures (0.4 km), and San Francisco Playhouse (0.2 km).
What are some of the property amenities at Union Square Plaza Hotel?
Some of the more popular amenities offered include free wifi, baggage storage, and a 24 hour front desk.
Is parking available at Union Square Plaza Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Union Square Plaza Hotel?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Which languages are spoken by the staff at Union Square Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, Hindi, and Nepali.
Are there any historical sites close to Union Square Plaza Hotel?
Many travellers enjoy visiting Golden Gate Bridge (7.0 km), Alcatraz Island (4.5 km), and City Lights Booksellers (1.2 km).
All San Francisco HotelsSan Francisco Hotel DealsLast Minute Hotels in San FranciscoHotels near Union Square Plaza Hotel
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire