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Hilton Guam Resort & Spa

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Traveller (1795)
Room & Suite (405)
Pool & Beach (221)
Overview
Hotel website
202 Hilton Rd, Tumon, Guam 96913-4097 Mariana Islands See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Hotel website
Offers from Hilton Guam Resort & Spa
Special Offer:Up to 20% Off
Hotel deals
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,475)
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Traveller rating
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All reviews tasi club premier tower the executive lounge islander terrace tumon bay fisherman's cove roy's restaurant gold member main building tennis courts ocean view breakfast buffet fitness center bit dated infinity pool rental car lounge chairs
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1 - 5 of 1,000 reviews
Reviewed 1 week ago

No free wifi if booking via “booking.com” even in the lobby! I was told that after i asked 2 days later! Everytime i asked the staff replaied because of their system updating therefore wifi not available temporary. I booked “King Size bed” the staff gave...More

Review collected in partnership with Hilton Hotels & Resorts
Thank MrsKon
Response from HiltonGuam, General Manager at Hilton Guam Resort & SpaResponded 4 days ago

Dear Navigator00839305687 On behalf of the Hilton Guam Resort & Spa, we would like to apologize for your recent stay. The past month we have been upgrading our internet system and apologize for the Wifi issues. Regarding your comment about room type, we have shared...More

Hotel's Favourite
Reviewed 7 October 2018 via mobile

We stayed in Tasi club and the view was just amazing. Staffs were attentive and always had smiles. If you have the chance to request for upgrade. Definitely ask for Tasi club room. Glenda from executive lounge really set the golden standard for customer service....More

Thank LuWa L
Response from HiltonGuam, Public Relations Manager at Hilton Guam Resort & SpaResponded 11 October 2018

Dear LuWa L, Thank you for acknowledging our team members and the attentive service and smiles they provided. We will be sure to share with Glenda your comments about her golden standard of customer service. We apologize for the inconvenience during your workout time in...More

Reviewed 1 week ago

Sorry - not what you expect from a Hilton. While the outside is pretty, the inside is old and cleaning is not up to par. I had hair on my toilet seat. There was also a scrunchy wrapped around the shower spout that had obviously...More

Thank Heathermunson71
Response from HiltonGuam, General Manager at Hilton Guam Resort & SpaResponded 6 days ago

Dear Heathermunson71, We apologize that your stay was not to your satisfaction. Your comments will be shared with our management team so may improve on our overall guest satisfaction. I would like to say Thank you for complimenting the view from your guestroom. The hotel...More

Reviewed 1 week ago

Hotel staff did not explain clearly how to find our room and we had to return to lobby for additional explanations, which seems to be due to inadequate training of hotel staff. Premire ocean view room was terrible due to low floor and large trees...More

Thank kdoi2017
Response from HiltonGuam, General Manager at Hilton Guam Resort & SpaResponded 6 days ago

Dear kdoi2017, We would like to apologize regarding the miscommunication during your stay at the hotel. We will discuss with our hotel staff the importance of clearly communicating directions throughout the property. I apologize as well regarding the air conditioning noise and the noise in...More

Reviewed 3 weeks ago

Old and stinky rooms, service is good but pricely wise it is is basically way too expensive. Would recommend any other option ... Didnt have have the tine to try the facilities though... It is close to airport and well located , but guam os...More

Review collected in partnership with Hilton Hotels & Resorts
Thank franciscorendueles
Response from HiltonGuam, General Manager at Hilton Guam Resort & SpaResponded 3 weeks ago

Hi franciscorendueles, We apologize that your recent stay was not to your satisfaction. Regarding the hotel, we do have 3 towers located on property with our Main Tower and Tasi Tower recently renovated. We do hope you will allow us to welcome you back to...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$156 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Tumon
#7 Spa Hotel in Tumon
#8 Luxury Hotel in Tumon
#10 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$156 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Tumon
#7 Spa Hotel in Tumon
#8 Luxury Hotel in Tumon
#10 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (1,795)
Room & Suite (405)
Pool & Beach (221)
Dining (78)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
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Questions & Answers
Ask a question
hohob
5 June 2018|
AnswerShow all 6 answers
Response from HiltonGuam | Property representative |
Breakfast at Islander Terrace is $25.00+tax, per adult, kids ages 5-11, $13.50+tax. Thank you, Hilton Guam Team
0
Votes
Emily V
11 May 2018|
AnswerShow all 6 answers
Response from davey460 | Reviewed this property |
Yes, you can get a regular room with breakfast. You should also inquire within reservations as I’m only a guest.
0
Votes
panda629
12 March 2018|
AnswerShow all 2 answers
Response from HiltonGuamMarketing | Property representative |
Hi Panda629, The Islander Terrace Sunday brunch is from 11:00 am - 2:30 pm. The price is $40 per adult and $20 per child.
0
Votes
Room Tips
"room with ocean/pool view is definitely a beautiful view; but the beautiful view did not change the..."
Heathermunson71
1 week ago
Read review
"Apparently there is a new tower with updated rooms... I will stay there next trip"
I7496BZkimberlyb
24 Jul 2018
Read review
"Call the hotel to stay in renovated rooms on higher floors with Ocean Views. AND make sure your aircon..."
njskim
24 Jul 2018
Read review
"Great location, away from the busy are (which is only 1 mile away)"
christianlC638CG
18 Jun 2018
Read review
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