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Onward Beach Resort

Traveller (884)
Room & Suite (145)
Pool & Beach (81)
Overview
445 Governor Carlos G Camacho Rd, Tamuning, Guam 96913-3204 Mariana Islands See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Reviews(90)
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Terry W
5515
Reviewed yesterdayvia mobile
I spent four days at this resort in Guam in early December. The property was generally very clean (with the notable exception of the glass elevators), and the staff were very personable and attentive. In particular several of the wait staff went out of their way to ensure that items requested were brought to our table even though they had stopped resupplying the buffet line. Each meal they greeted us like we were long time friends and seemed to genuinely care about their guests and their work. The housekeeping staff were equally caring and we interacted with two of them for a lengthy time. Both were very solicitous and gracious people. Their services were efficient but thorough. The property is a little older and the room appointments a bit dated so don’t expect the WOW experience when you enter the lobby or the guest room. There’s a policy there that should be enforced but appears to be largely ignored and that’s charging guests for the excessive amounts of wasted food during buffets. Saw guests repeatedly loading plates with enormous amounts of food that they barely touched, while continuing to make numerous trips to the buffet. So wasteful!!

There is no shuttle service to the airport and taxis charge a dollar for each suitcase in addition to the high cost of taxi service. Recommend using the convenient Red Guahan Shuttle to get to the shopping areas or to other hotels. Cost is $4.00/trip or $15.00 for two days unlimited trips. All told it was a pleasant experience with the service of the staff being the most positive.
Thank Terry W
WW Traveler
10
Reviewed 1 week ago
Tons of mold in the room.Small bugs on the nightstands.Security safe, sink plug, and TV were inoperable, however, were fixed.WiFi was too slow to even open emails.Common areas filthy.Hard beds. GROSS!
Thank WW Traveler
Val Ann M
Dededo, Mariana Islands
1815
Reviewed 3 Nov 2018via mobile
Had a my children's birthday celebration here, my sister and I rented 3 rooms all on the same floor. We did not opt for the free breakfast. Check-in was easy and everyone was more than accommodating. We stayed from Friday to Sunday. Did not have a hard time getting into the waterpark or using the the kayaks or snorkeling. All in all our stay was awesome. Children had so much fun. We made use of the hotel pool too.
Thank Val Ann M
Amy B
11
Reviewed 10 Sep 2018
I am very disappointed in the customer service representatives at Onward Beach Resort Guam. I had a business trip planned throughout the Northern Marianas Islands the week of September 10, 2018, which was the same arrival date as Typhoon Mangkut. My flights to Guam were canceled, and my first 2 hotels of the week (the Westin Resort Guam & Hyatt Saipan) were very accommodating and waived the cancellation fee due to the extreme weather. When we contacted the Onward Resort customer service requesting them to waive the cancellation fee due to the Typhoon, they stated that "the weather here is fine" and that the Typhoon does not qualify a guest's cancellation fee to be waived. Please feel free to call the reservations department and ask about their cancellation fee due to extreme weather, they will give you the same response.
1 Thank Amy B
chainsawx
504
Reviewed 18 Jul 2018via mobile
Great view from upper stories. Modest room conditions. Nice services. Lots of fun water activities at the pool, the beach and the water park nearby. Definately enjoyed my stay with 5 years old kid. I wouldnt recommend BBQ because it’s rather expensive than other restaurants nearby. Besides that, perfect stay.
Thank chainsawx
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About
Description
Offering free entry to the resort’s fun-filled water park, Onward Beach Resort Guam has a secluded private beach area, 4 restaurants. Facilities include a day spa, fitness center and free internet.The water park More includes 5 waterslides, a wave pool, a river pool, children`s pool, indoor pool and a hot tub. Canoeing and snorkeling are available for free. Guests can also try parasailing, jet skiing ,banana boat and scuba diving.Each room at Onward Beach Resort is air-conditioned and includes a refrigerator, seating area and a flat-screen TV. The private balcony offers views over the city or the ocean. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
Room Service
Bar/Lounge
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
430
Price range
US$224 - US$455 (Based on Average Rates for a Standard Room)
Also Known As
Onward Beach Hotel Tamuning
,
Hotel Onward Beach
Location
Mariana Islands > Guam > Tamuning
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
430
Price range
US$224 - US$455 (Based on Average Rates for a Standard Room)
Also Known As
Onward Beach Hotel Tamuning
,
Hotel Onward Beach
Location
Mariana Islands > Guam > Tamuning
Photos
Traveller (884)
Room & Suite (145)
Pool & Beach (81)
Dining (19)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 208 nearby attractions
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Questions & Answers
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Jhenneth
3 January 2015|
Answer
Response from Jhenneth |
How much the ticket for resort only
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Votes
Room Tips
"Since I ran out of space above, in addition to the hotel being completely dirty, unmaintained, and run..."
Z7341UJmarcw
1 week ago
Read review
"get rooms on the upper floors for better view of city or the beach"
jatv
28 Jul 2017
Read review
"Both Ocean and Tower wing will be fair enough."
jeinh
17 May 2017
Read review
"Easiest way to get around the island is to rent a car.. The hotel has a basement parking for hotel guests!"
Cyan501
5 Sep 2016
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