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Hampton Inn & Suites Oahu/Kapolei

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Traveller (90)
360
Panoramas (18)
Room & Suite (262)
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About

#2 of 6 hotels in Kapolei
Location
Cleanliness
Service
Value
Travellers' Choice
Hampton Inn & Suites Oahu/Kapolei is the first Hampton hotel in Hawaii and is situated within the Ka Makana Ali'i shopping center close to popular attractions and Ko Olina Beach. Our Hawaii-inspired guest rooms feature one or two comfortable beds, a mini-fridge, LCD TV, coffeemaker, and free WiFi. Take a dip in our outdoor pool and indulge in free hot breakfast daily.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Convenience store
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
793Reviews20Q+A39Room tips

Reviews
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Traveller rating
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Kekaulike_Kuulei wrote a review Dec 2023
31 contributions6 helpful votes
Awesome place to stay... Took an overnight trip to Oahu with my wife and enjoyed this hotel. Very convenient location surrounded by restaurants and retail stores. Only down fall was i felt like the carpet needed to be cleaned. It felt really sticky and gross!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Vincent B wrote a review May 2023
Palmyra, Wisconsin21 contributions9 helpful votes
Hotel's Favourite
Great Hotel in a good location. Front Desk staff is very friendly and helpful. Room was clean and comfortable. Good breakfast. Nice pool but unfortunately did not have time to use it. Would definitely stay here again.
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Review collected in partnership with Hampton
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Wade Gesteuyala, General Manager at Hampton Inn & Suites Oahu/Kapolei
Responded 16 May 2023
Thank you for the 5-star review and in taking the time to share your feedback regarding your recent stay. We often receive comments on our friendly and nice staff and the cleaning services providing by our housekeeping team. Our hot Hampton complimentary breakfast is also a great way to start your day. I will review your comments during our next team meeting. Sincerely, W.Gesteuyala General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DIOGENES L wrote a review Nov 2023
San Francisco, California653 contributions492 helpful votes
Awesome hotel! Located in a shopping centre, the hotel offers free parking and there are no resort fees. It looks and feels like a newer building. Breakfast was very good. The hotel also provides free breakfast-to-go bags to guests, which was a very thoughtful touch.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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elizabethm8082023 wrote a review Nov 2023
Ewa Beach, Hawaii1 contribution1 helpful vote
Room was dusty, carpets didn’t feel clean, mattress was uncomfortable, sheets were scratchy, pillows provided zero support and even with four it went completely flat. Had to watch YouTube video to figure out how to change temperature in room as staff didn’t know how and needed to defer to technicians. Worst part was my partners watch went missing. I will never stay at this hotel or another Hampton Inn & Suites. Staff was not endearing in their response to our concerns. Only good aspects of this hotel was the breakfast, the complimentary coffee, tea, and hot chocolate, and the open parking (vs. $47/day in Waikiki)
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Review collected in partnership with Hampton
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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ccalpo wrote a review Nov 2023
1 contribution
We really enjoyed our stay as a family! Complimentary continental breakfast and great amenities was a plus!!! Location just right, mall just right on the side walking distance. Highly recommended for anyone who’s on business, couple, family, individual, friends trip. We for sure will be back! Don’t forget to sign up for rewards.
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Review collected in partnership with Hampton
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LuisEnrique C wrote a review Nov 2023
1 contribution
The hotel stuff is really professional, the house keeping is great, the hose keeper, Mr. Rodney does a great job!.. The gym and swimming pool are comfortable, great location on my business trip. Excellent service.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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chillywillypenquin wrote a review Oct 2023
san francisco, ca158 contributions81 helpful votes
The location of the hotel is far away from the hustle and bustle of the area like Honolulu. It only takes about 30-40 minutes to drive into Honolulu. The parking was great with plenty of spaces next to the shopping center. The area had a lot of stores to shop and a Costco to buy gas/groceries if needed. The breakfast was very good with an assortment of hot/cold items. There was an item of concern with Room 211 that had a malfunctioning switch of the shower/bathtub that was inconvenient. It created an occasional flooding as water was coming out the bathtub/shower fixtures.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taira Cavaco, Other at Hampton Inn & Suites Oahu/Kapolei
Responded 18 Oct 2023
Aloha, Thank you for your kind comments and great feedback. We're glad you enjoyed your stay. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caleigh M wrote a review Sept 2023
Whitehorse, Canada343 contributions197 helpful votes
We recently stayed here for 5 nights. An absolute gem of a hotel. The price was excellent compared to other options, plus free parking and no resort fee. We loved the 24/7 coffee and tea bar, and filtered water machine in the lobby. Breakfasts had a lot of choice and no problem to take it up to the room. They also had a bagged to-go breakfast which was awesome when we left before 630am on a few days. We had the room with a wet bar which was a nice addition, so we could eat at the couch and heat up some leftovers too. Our room was quiet. We slept well. The sheets were smooth and soft. Air conditioning worked great! Great location to the mall for food, shopping or to see a movie. Overall a wonderful stay! Lobby staff were friendly, kind and helpful. Without a doubt, would stay here again on a future trip and will recommend to others.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taira Cavaco, Other at Hampton Inn & Suites Oahu/Kapolei
Responded 24 Oct 2023
Aloha, Thank you for your great review rating and comments to help other travelers decide where they would like to stay. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan R wrote a review Sept 2023
4 contributions1 helpful vote
We had 2 rooms for our 7 family members and really enjoyed staying here. The staff is very friendly and helpful. Breakfast is great! The pool and activities were such a great bonus. The kids loved the movie at/ in the pool. Our room was super clean and included everything we needed. Very family friendly.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Taira Cavaco, Other at Hampton Inn & Suites Oahu/Kapolei
Responded 18 Oct 2023
Aloha, Thank you for your kind comments and great feedback. We're glad you enjoyed your stay. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marky_jugg wrote a review Sept 2023
Honolulu, Hawaii1 contribution1 helpful vote
We got to the hotel to a dirty, smelly Rm. I asked to be switch from that room which day do. And then asked if I could be upgraded is I am a gold member. I was told they would have a room in two days. I asked when my spouse would be able to move in the new Rm as I was attending a conference during the daytime. They told me that my spouse, without to move out the room at 11 AM, then go to the lobby to check out, wait with all our bags until the new room is ready. This was a manager telling me this, I let her know that this was unsatisfactory the rest of it another way they could make a transition. She refused so we checked out the day after we did get the upgrade. the hotel lost about $2600 from our entire stay including my other friends Rm.
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Review collected in partnership with Hampton
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Taira Cavaco, Other at Hampton Inn & Suites Oahu/Kapolei
Responded 19 Sept 2023
Aloha Marky_jugg, Thank you for sharing your review on Trip Advisor and Hilton SALT. To avoid duplicate response we would like to share the previous response from Jasmine. Thank you for taking the time to leave a review rating and feedback. In our business listening to our guest is our top priority as it helps us to improve in areas that may not meet our guest satisfaction. I've forwarded your comments to our Executive Housekeeping Manager for review and to address your concerns with regards to the room you initially checked into. I am grateful you reached out immediately to our team, and we were able to rectify the issue that same day. Our first and foremost priority for any upgrades will be offered to all our Diamond and Gold members based on availability, regrettably this option was not available as we were completely sold out for the next few days. I am glad we were able to get you both into a King Suite from your Standard King room earlier than expected on the 11th despite running at 100% occupancy. This required us to prepare your current room for the next guest, so our room move procedures were explained accurately. The room initially held for move on the 2nd floor would not have been available till much later. Nonetheless, our concern was to prioritize a room that would be ready to accommodate not having to inconvenience you both with bringing your things down. Again, expressing my sincere apologies for any inconvenience you experienced, I am delighted to hear you were able to find other accommodations that best suited your needs in Waikiki. We truly hope you enjoy the remaining part of your business trip here on Oahu. Me ke aloha pumehana, (with warm regards) Jasmine Manu-Lavatai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$378 - $553 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiOahuKapolei
NUMBER OF ROOMS
175
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HAMPTON INN & SUITES OAHU/KAPOLEI - Hotel Reviews & Price Comparison (HI) - Tripadvisor

Frequently Asked Questions about Hampton Inn & Suites Oahu/Kapolei
Which popular attractions are close to Hampton Inn & Suites Oahu/Kapolei?
Nearby attractions include Ka Makana Ali'i (0.06 km), Xtreme 7D Dark Rides (0.2 km), and Macy's (0.3 km).
What are some of the property amenities at Hampton Inn & Suites Oahu/Kapolei?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Oahu/Kapolei?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Oahu/Kapolei?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Hampton Inn & Suites Oahu/Kapolei?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Oahu/Kapolei?
Conveniently located restaurants include The Cheesecake Factory, Moani Island Bistro & Bar, and California Pizza Kitchen.
Are there opportunities to exercise at Hampton Inn & Suites Oahu/Kapolei?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Oahu/Kapolei?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Oahu/Kapolei offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Oahu/Kapolei?
Many travellers enjoy visiting USS Arizona Memorial (11.2 km), Pearl Harbor National Memorial (12.4 km), and Battleship Missouri Memorial (10.7 km).
Is Hampton Inn & Suites Oahu/Kapolei accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.