The Ritz-carlton O'ahu, Turtle Bay
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The Ritz-carlton O'ahu, Turtle Bay

Traveller (5237)
The Ocean Bungalows provide an intimate, secluded experience.
Room & Suite (1224)
Pool & Beach (821)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. $2,052 /night, 2/18 - 2/19
$3,586
per night
$2,732
per night
$1,878
per night

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About

#1 of 1 resort in Kahuku
4.7 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.0 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

The only resort of its kind set on the North Shore of O‘ahu, Turtle Bay spans across nearly 1,300 acres of lush, historic land, featuring five miles of untouched coastline and twelve miles of breathtaking trails. 

Turtle Bay is located approximately 55 minutes from Honolulu International Airport, and a few minutes away from the Polynesian Cultural Center, Historic Hale‘iwa Town, Waimea Valley, and world-famous surf breaks.

With stunning oceanfront accommodations and spa services, golf courses, access to extraordinary water experiences, and holistic dining menus incorporating native culinary traditions, Turtle Bay pays tribute to the rich culture of Hawai‘i while ensuring every aspect of the guest experience deepens a connection to the North Shore spirit. 

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Canoeing
Diving
Golf course
Hiking
Horseback riding
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Patio
Walking tours
Waterslide
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Allergy-free room
Air purifier
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Hotel links

Location

57-091 Kamehameha Highway, Kahuku, Oahu, HI 96731
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Honolulu Intl Airport
42.9 km
See all flights
4.5
4.5 of 5 bubbles6,377 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Ritz-Carlton O‘ahu, Turtle Bay is celebrated for its cleanliness, with many guests describing the accommodations as immaculate and luxuriously appointed. While the rooms are luxurious and well-stocked, some guests find them less spacious than expected for the price. Service at the resort typically receives accolades for the attentive staff, though there have been occasional reports of inconsistency. The atmosphere strikes a balance between vibrant live music events and tranquil, stylish spaces that showcase the scenic views. Despite its high-quality experiences, travelers advise that dining and resort fees can add to the overall cost, and while the amenities are plentiful, some, like Wi-Fi, may fall short of expectations. Guests are consistently enchanted by the resort's stunning oceanfront location.
Location
Picturesque
Atmosphere
Lively
Rooms
Luxurious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive

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Detailed Reviews
Cynthia p wrote a review Nov 2024
4.0 of 5 bubbles
Was excited to try this property since it joined the Marriott group of properties this year. Having regularly stayed at St. Regis locations, and having stayed at the Ritz Carlton Waikiki on this same rim, I can frankly say this property is not up to par with what I would expect from a five start resort. It's location of course is unbeatable, but for value and service, I'd rather be at the Ritz Carlton Waikiki and would certainly skip this property the next time.

Check in went smoothly, if not a little long. I asked about my suite night award, which I have yet to use this year, and was told there were no upgrades available - but they offered me of course to pay the $150 p/p ($300 a night for my stay) to use the Club Lounge (which would've come included with a suite night award). Very disappointing to see so little care for Marriott Bonvoy (platinum member) members. Honestly, they just didn't seem to care. The club was nice but to be frank, a bit nicer than an airport lounge. We tried the snacks for breakfast/lunch/dinner and the most bang for your buck is definitely breakfast (though no mimosas or alcohol which is tacky). Lunch was no more than a United club lounge at an airport, just better presentation. Some chicken/avocado wraps and spam sushi rolls. Dinner apps were okay with a great charcuterie spread and wine available. The biggest issue is the club isn't open all day - for that price, I should be able to get cocktails or sodas anytime of the day. Super disappointing. Overal, I don't think we got our $300 value, but if you can drink your share at dinner, you should definitely go for it. Drinks at the resort at the pool and elsewhere are outraegiously priced and they have a captive audience.

The room itself was unimpressive and did not have the feel of luxury I would expect from this sort of property. To give an example, that bathroom was very sparse with hardly any toiletry amenities or "welcome" towels laid out. When we checked in at the Ritz Waikiki, the bathroom was fully stocked (including a scale) and had welcome mats in front of each of the sinks, all the high end toiletries and just felt luxe the minute you walked in.

Service at the hotel was average. It felt like folks were definitely working for your tip as opposed to doing everything to give you an amazing experience. The Ritz Waikiki was the exact opposite - everyone seemed just fixated on ensuring you were having a memorabe time, tip or no tip. Honestly, the folks at Turtle BAy should be shaddowing the staff at the Ritz Waikiki. It is night and day for service, anticipating your needs, and just absolute luxury you'd expect. On top of which, the facilities at Turtle Bay are old. The patios still have metal grate type balconies as opposed to have clear glass (which provides a nicer view to the ocean). You also look out at the roof of a large building (towards the ocean) that they haven't even bothered to put grass on or attempt to dress up in anyway.

Overall loved the location and view but would rather spend my money elsewhere. Just didn't feel like a Ritz Carlton at all and was disappointed.
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Date of stay: November 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Taryn J wrote a review Jul 2024
+1
5.0 of 5 bubbles
Turtle Bay Resort was absolutely beautiful, and the 180 degree water view is jaw dropping! We were greeted with lei’s and the staff was so friendly and accommodating. The hotel room felt very luxurious, and I appreciated the additional amenities like robes, flip-flops, clothes steamer, Nespresso machine, complimentary bottled water and spa toiletries. The staff continually texted to check in and make sure that our stay was well. All of our dining experiences were great and we had two dinners at Sunset Grill, an evening celebration at Roy Yamaguchi’s Beach House, room service twice to enjoy our spectacular oceanfront room, and a very low-key lunch at Lei Lei’s. I also really enjoyed the comfortable seating on the balcony, such as the settee where I enjoyed a book. The laid-back setting of North Shore was super relaxing and we enjoyed many beautiful sunsets. The beach was a bit crowded, but because we had rented a car we spent plenty of time exploring the area and found some gorgeous beaches that were a lot more private. We also dined at Halewea which was about 20 minutes away. What I appreciated most was the special gift that we were given of champagne and chocolate to celebrate our 25th wedding anniversary. They went above and beyond to leave that behind in our room! The adults-only infinity pool was very much appreciated and never very busy so we didn’t feel the need to reserve a cabana. The hot tub was super relaxing and I liked that the staff did a good job slightly enforcing the adults only policy. There was also live music every night both outside at Sunset Grill and inside, so it always felt like there was something going on. This is definitely a resort where I would like to bring my family. It is indeed pricey, and more than likely going to increase when it becomes the Ritz Carlton, but I felt that our overall experience was well worth the price.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at The Ritz-carlton O'ahu, Turtle Bay
Responded 30 Jul 2024
Aloha, Taryn. Your wonderful reflections on Turtle Bay Resort bring us joy. We're delighted that you found our resort beautiful, with breathtaking water views, and that you appreciated the warm welcome with leis and the friendly, accommodating team. It’s lovely to hear that your room felt luxurious with the added amenities, and that our team’s regular check-ins made your stay more comfortable. Your dining experiences, from Sunset Grill to Roy Yamaguchi’s Beach House, and room service, sound delightful. We're glad you enjoyed relaxing on your balcony and exploring North Shore’s serene sunsets and beaches. Celebrating your 25th wedding anniversary with champagne and chocolates was our pleasure, and we're thrilled it added to your special occasion. The adults-only infinity pool and hot tub provided a relaxing retreat, and the live music added a vibrant touch to your evenings. We hope to welcome you and your family back soon for another memorable stay, even as we transition. Mahalo Joey Woofter, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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philmitchell1 wrote a review Jun 2024
Bournemouth, United Kingdom
5.0 of 5 bubbles
The North Shore of Oahu is a great place to visit and stay, the absolute gem is Turtle Bay. I have nothing bad to say about anything at the resort and from the reception staff to the concierges, bar and restaurant staff, and cleaners (apologies if I've missed anyone out!) the whole staff team are welcoming, friendly and do everything they can to ensure your stay is memorable. A small example was in the Sunset Bar where the server replaced my wife's meal because she had ordered the wrong thing, without fuss or cost. Very impressive. The rooms are spacious, spotless, well designed and luxuriously fitted out, with great balcony views of the sea and coastline. The facilities are expansive and first class, and it's simply a fantastic place to wind down and relax, although if you want activities there are plenty to choose from. It's a difficult place to leave, and given the opportunity we will be back!
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Just go there and enjoy everything the resort has to offer. You won't regret it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at The Ritz-carlton O'ahu, Turtle Bay
Responded 18 Jun 2024
Aloha, Phil. Turtle Bay truly shines as the jewel in the crown of Oahu resorts. The welcoming and friendly team, from reception to the concierges, bar, restaurant, and cleaning teams, ensure a memorable stay. It is heartening to hear about the seamless experience at the Sunset Bar and the exceptional service provided. The spacious, spotless rooms with luxurious fittings and breathtaking balcony views create a perfect sanctuary. The expansive and top-notch facilities offer a great balance for relaxation and activities. Eagerly looking forward to your return for another unforgettable stay. Mahalo Joey Woofter, Hotel Manager
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Amber C wrote a review Nov 2024
3.0 of 5 bubbles
This is our fourth time staying here (we leave tomorrow) but first time since it was bought by Marriott/Ritz Carlton. We were disappointed to hear that they got rid of the evening fire show since being purchased. My kids always look forward to that.

The coffee at the coffee shop really isn’t good or strong. Four seasons ko’olina coffee is so much better. Can they get that here? It’s disappointing when you can’t get good coffee and it’s really the only thing around. We traveled with two other families and our friends all agreed. The food options and quality aren’t good at the coffee shop either.

The daybeds used to be front row at the beach. We reserved one, even after checking the map online which showed them in the front and got down here to find they are in the back so we cancelled. We don’t want to pay $100 to sit behind a bunch of people at the beach. I went to use the restroom at the beach and they are under construction with workers tearing them apart. One of the workers told me the women’s was closed, but I could use the men’s and I went in there and it was disgusting and there wasn’t any toilet paper and it was a construction zone. Every other time we have been here the facilities have been nice and usable.

The coconut cream drink at the lounge bar inside was very good.

We ate at Beach House by Roy and the food was great, but we ordered three or four appetizers for the table and they brought them all out at the same time as our food without even apologizing. So we had 3 apps come out with 3 entrees. And we waited a very long time for it, so having the appetizers as appetizers would’ve been nice.

The WiFi has been extremely slow.

We got a poke bowl at the pool. The ingredients were fresh, but there was zero sauce or anything flavorful on top like a normal poke bowl would have. Every other poke bowl I have had on the island has been amazing.

After not loving the poke bowl the next time I ordered garlic shrimp and asked the server what her opinion of it was and she just said “Well we hope it’s good. The ingredients are listed.” She was nice in general, but didn’t make me want to order it. The shrimp was good and flavorful unlike the poke bowl.

We left our towels and water bottles on our pool chairs to run up to the room for 45 minutes and we told the towel staff that we were coming back to not remove our items. It’s very windy so there are plenty of open chairs. We came back down and our stuff was gone including our water bottles. When we asked about them, they just said oh we must’ve taken them. We never got them back and they didn’t even offer to locate them.

We ordered breakfast to the room (which was much better than the coffee shop food) and one of the things we got was sourdough toast. They brought us a bunch of bread that wasn’t toasted.

The staff has been fairly friendly but that doesn’t really make up for the other things that are subpar here now.

Given that they raised their prices by 40% and things have gone downhill we are not feeling great about coming back.
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Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kili_Aztec wrote a review Aug 2024
Bethesda, Maryland
4.0 of 5 bubbles
Turtle Bay Resort is a beautiful place, right on the water. You walk into the lobby and your breath is taken away by the spaciousness and view of water and beach on both sides. The staff is friendly and helpful.

We stayed in the main hotel in an Ocean View Queen room on the east side. It was more like Ocean Front - we had a great view of Kulima Cove. We had 2 queen beds and a tiny balcony that could fit two chairs and a small table. The hotel has two pools - one for adults and one that includes kids and slides, which were a big hit with the kids. There are several restaurants on the grounds and a cafe that serves breakfast and lunch items. Note that there are no other places to eat within walking distance - I recommend stocking up on breakfast items and cold drinks (you do get a mini fridge) at the Foodland nearby.

Kulima Cove is great for snorkeling - bring your own or you can rent for 2 or 4 hours or all day.

Amenities include well furnished fitness center, shuffleboard and pool table in the lobby (which are often taken) and Wi-Fi (which can be spotty).

Why only four stars? Well, I hate hotels charging resort fees and this one charges a whopping $52 per day. This is on top of a room rate that was almost $1,000 per day. Really?? You are going to nickel and dime guests paying that much? In addition, there was no free coffee in the lobby. If you want freshly made coffee not from your room coffee maker, it will set you back $6 per cup. For black coffee.

That said, I would go back in an instant. The beauty of the place is amazing.
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Date of stay: August 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grant-808 wrote a review Dec 2024
Honolulu, Hawaii
+1
5.0 of 5 bubbles
Being a local and experiencing the change from the original Kuilima, to Hyatt, to Hilton and current Ritz Carlton, the recent major renovation is worthy of the Ritz brand and elevates the property back to a 5+ star resort, with a natural relaxing feel, themed around the ocean and surf from the common areas to the room.
Complementing this is caring personalized service from check-in to check-out.

Rooms: All rooms in the three wings have an ocean view, the east side with the sunrise and Turtle Bay, the west side with the sunset and Kawela Bay, can't go wrong. Knowing ahead of time the Ritz had limitations on Bonvoy status, we were pleasantly surprised with the honoring of the platinum suite night upgrade, not a club room with club access, but we'll take it.

Activities: There are many activities available from cruiser bike rides, Hawaiian cultural activities and pickleball/tennis to the paid horseback and guided adventures. The gym had a wrap around view of both bays, and fully equipped with free weights, treadmills and machines. Of course, the best and most convenient is just swimming and wandering along the pristine beach and coastline.

Eats: There are highly rated onsite restaurants and a lobby bar, all with million dollar ocean views. There are also a dozen or so food trucks at the old Kahuku sugar mill, a short 10 minute drive away, offering a ethnic variety the famous Kahuku shrimp and the Seven Brothers Burgers.

Overall, an exceptional stay. The only downside was the high cost, which was justifiable given the quality of the oceanfront resort, amenities and service.
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Date of stay: December 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: The resort is comprised of three wings, all have ocean views. Choose an east facing room for the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nan4L wrote a review 9 Feb
1.0 of 5 bubbles
If you've never been to this property let me give you some background. It is located in a beautiful spot. Thus everyone who lives on the island plus those on vacation enjoy the location. It is easily accessible by car to anyone who lives on Oahu. There is also a bus stop along the highway at the entrance to the property. The ample free parking is available to all Oahu residents. By the looks of the trashy cars parked in the parking lot it appears MANY locals drive up to spend the day.. The property is not fenced so anyone (along with their cousins, friends, schoolmates) can drive up and spend the day. What could go wrong? Expect screaming kids everywhere, multiple cousin Eddie's from the movie Christmas vacation, twenty somethings with coolers, surfboards and dogs in tow, 3 generations of families hogging pool chairs, etc. If you think you will be enjoying the resort with only people who paid $1,000 per night, think again. Those people will be there too but you'll also be elbow to elbow with the trailer park gang. No thanks!
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
familytraveler71 wrote a review Feb 2024
San Francisco, California
4.0 of 5 bubbles
My husband and I had 5 wonderful nights at Turtle Bay, our second visit and first since their very impressive remodel - the common areas are completely reimagined and show off the amazing location - views to the waves and ocean everywhere you look, wonderful spots to relax, sit by many fire pits, lounge in the hot tub all with these views. We enjoyed the yoga classes, walks both directions down the coast, great beach time with handy chairs included, snorkeling, protected for swimming, dining at the beach house, on the lip lounge, and the coffee area - while prices were high, we prefer to eat light, so it was fine and everything was extremely high quality. Sitting on the balcony was our favorite, we frequented the fruit stand outside the resort and kept a supply of banana bread and fruit and excellent poke from the nearby supermarket for casual meals on the lanai. My only disappointment was we loved our stay so much we wanted to add a night (we were told the property was only 50% full which seemed about right). They offered us a rate almost double what we were paying for a Thursday night! Unfortunately that didn’t work for us and we stuck with our original plan. We would love to return and probably will but that didn’t leave a very good impression.
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Date of stay: February 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The concierge text is great, we had many minor requests (I.e. more coffee pods, yoga sign up,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at The Ritz-carlton O'ahu, Turtle Bay
Responded 13 Feb 2024
Aloha. It is gratifying to hear about your wonderful five-night stay at Turtle Bay, especially noting that this was your first visit since our remodel. The reimagined common areas designed to showcase our stunning location, along with the variety of relaxing spots, fire pits, and the hot tub with ocean views, sound like they significantly enhanced your experience. It's delightful that you took advantage of the yoga classes, coastal walks, beach amenities, and high-quality dining options we offer. Your preference for light eating and finding everything to be of high quality, along with enjoying casual meals on the lanai with local fruit and poke, paints a picture of a truly paradise-like vacation. However, it's regrettable that your attempt to extend your stay was met with an unexpectedly high rate. We understand how this could impact your overall impression. Our aim is always to provide transparent and consistent pricing to our guests, and we apologize if this experience seemed at odds with that goal. We're heartened by your love for your stay and your desire to return, and we hope to have the opportunity to welcome you back under more favorable circumstances, ensuring that every aspect of your stay is as enjoyable and accommodating as possible. Mahalo Joey Woofter, Hotel Manager
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Dennis R wrote a review Jun 2024
1.0 of 5 bubbles
Just a money grabbing resort, no beach, 1/4 of it is full of crammed packed people and people who weren't part of the resort and the other 3/4’s was reef rock. no food options, all have weird items and just catering to ritzy people and not focused on family oriented, no options as far as room if you get queen beds no sofa if you get a king bed you get a sofa like ok. Rooms feel cramped and not open or airy. No microwave so no midnight snack, you have to pay 100’s of dollars just for food service. I was fortunate and smart to rent a car and find local places to eat for a fraction of the cost they quoted me 6000.00 for the week on a food package for 4?and i went out on town and ate local for a fraction around 2000.00 and then to just add more to the place, parking what a money grabbing penny pinching ordeal at 40.00 a day just crazy. I understand kids are on vacation but you are limited to one pool and every screaming kid is in it, not enjoyable. at least i faced the other side and feel bad for the guests facing the pool. Think twice about coming
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Date of stay: June 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Be Prepared to spend a fortune, try to go out and town and rent a car to experience better...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, General Manager at The Ritz-carlton O'ahu, Turtle Bay
Responded 21 Jun 2024
Aloha. It is disheartening to hear that the experience did not meet your expectations. The feedback regarding the beach, food options, and room configurations is important and will be taken into consideration for improvements. The absence of microwaves in the rooms and the additional costs for food and parking are noted, as they impacted your stay. The overall atmosphere did not provide the relaxation and enjoyment you were hoping for and for that, we apologize. Your insights are invaluable for making necessary changes to enhance the guest experience and to provide the beautifully peaceful escape we strive for. Hopefully, we will have another chance to show you our commitment to your satisfaction. Mahalo Joey Woofter, Hotel Manager
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Dana L wrote a review Aug 2024
Northbrook, Illinois
5.0 of 5 bubbles
The hotel is one of the best resorts I’ve been to. It is modern, very well taken care of and the grounds are huge!
We stayed in an Ocean Front Club King room which included access to the Ocean Club Lounge. That Lounge is worth every penny. I highly recommend it.
The room was spacious and quite clean, well taken care of.
The beach area was also great, although it needs more cleaning as there was some trash around where the waves broke. The beach is open to the public and if you get there late, you won’t find a good spot. I also think that it would have been nice if the exclusive area was only for guests and free. That area was frequently empty as no one wants to pay more than what we are already paying for our rooms and also pay for a tiny private area in the beach. The Ocean Club Lounge was great, great food and paid for by the room reservation. It’s absolutely worth it.
I really loved this hotel as it was secluded from the buzz of Honolulu. I also hope that now that Marriott acquired this hotel and is called the Ritz Carlton, they continue taking care of it. I would go back in a heart beat.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Parking is not great on weekends as beach is open to public. Get the Ocean club lounge if you...
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WorldTravelor87 asked a question Jul 2024
New York City, New York12 contributions23 helpful votes
Hi. How much is parking at the hotel for guests? Thinking of renting a car
Erika asked a question May 2024
Pittsburgh, Pennsylvania13 contributions5 helpful votes
Are all of the rooms updated/renovated?
HPGR195H asked a question Aug 2023
ROSEVILLE7 contributions22 helpful votes
Can you use the barbecue's next door at turtle Bay villas?
Answer from Elaine A
14 contributions3 helpful votes
That is something you would need to ask the management. We weren't interested in doing that during our stay so I wouldn't have any idea.
David C wrote a tip Yesterday
Washington DC, District of Columbia21 contributions17 helpful votes
3.0 of 5 bubbles
"It is a big property that is probably best for families"
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T S wrote a tip 15 Feb
1 contribution
5.0 of 5 bubbles
"4 BEDROOM 3RD FLOOR VILLA W/ DIRECT OCEAN VIEW - WE REQUEST #304"
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Profile06418843 wrote a tip Dec 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
"Always go snorkeling early in the morning before people start coming out to the beach and fog up the water. TAKE THE LEI MAKING CLASS!!!"
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Grant-808 wrote a tip Dec 2024
Honolulu, Hawaii475 contributions208 helpful votes
5.0 of 5 bubbles
"The resort is comprised of three wings, all have ocean views. Choose an east facing room for the sunrise and west facing for the sunset. "
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lauren j wrote a tip Nov 2024
3 contributions
4.0 of 5 bubbles
"Skip the luau"
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Not the right property for you?
There are more places to choose from in the Kahuku area.
PRICE RANGE
$1,562 - $2,158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
turtle bay hotel kahuku, turtle bay kahuku, turtle bay resort oahu, turtle bay resort hawaii, turtle bay oahu
LOCATION
United StatesHawaiiOahuKahuku
NUMBER OF ROOMS
450
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE RITZ-CARLTON O'AHU, TURTLE BAY - Updated 2025 Resort Reviews

Frequently Asked Questions about The Ritz-carlton O'ahu, Turtle Bay
Which popular attractions are close to The Ritz-carlton O'ahu, Turtle Bay ?
Nearby attractions include Kahuku Farms (4.4 km), Sunset Beach Park (5.6 km), and Banzai Pipeline (6.8 km).
What are some of the property amenities at The Ritz-carlton O'ahu, Turtle Bay ?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-carlton O'ahu, Turtle Bay ?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-carlton O'ahu, Turtle Bay ?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-carlton O'ahu, Turtle Bay ?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Ritz-carlton O'ahu, Turtle Bay ?
Conveniently located restaurants include Seven Brothers, Kahuku Grill, and Lei Lei's Bar & Grill.
Are there opportunities to exercise at The Ritz-carlton O'ahu, Turtle Bay ?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-carlton O'ahu, Turtle Bay have airport transportation?
Yes, The Ritz-carlton O'ahu, Turtle Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-carlton O'ahu, Turtle Bay ?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-carlton O'ahu, Turtle Bay ?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-carlton O'ahu, Turtle Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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