My husband and I stayed here during the last two weeks of March. We were very disappointed with this hotel. The pictures the hotel posts have nothing to do with reality, The hotel (NOT A RESORT BY ANY STRETCH OF THE IMAGINATION) is extremely run down. We rented a junior suite (room # 323). I can't understand at all why it was called a suite. It was simply a large room with a small fridge and a sink included. PROS: The location is fairly good, although with all of the construction around the hotel it can take up to a half hour to travel to the the part of town that has most of the restaurants and shops (obviously this is not the hotel's fault, its just something to be aware of). The staff are very welcoming and responsive to requests for more towels, etc. The pool area is pretty and nicely maintained (note: the pool is very small; its a dipping pool not a full-sized pool). There is a hot tub and a picnic area. CONS: As I've said, the biggest problem I had is the price you pay for such a run down hotel. I was shocked when we first drove up. The parking lot is very tight. The carpeting on the stairs is filthy and ripped. The door to our unit looked like rotten wood. The inside of the room is a little better. The room is large and clean but that's about it. Our 'junior suite' looked nothing like the pictures, We had a 'garden view' room with a view of some shrubs and trees that surround the parking lot. The balcony was horrible, old cast iron furniture and tiles missing from the walls. Not a place where you would enjoy sitting. The curtains were old and dirty looking. The bathroom was nice, although the window has no covering and is made of glass blocks that provide a sense that you are on display to people passing by. The chair in the room is old and dirty. The hotel describes a roof top balcony from which you can sit and watch the sunsets. It's true that the sunsets are pretty but you wouldn't want to sit on this patio. The furniture is extremely old and cheap, needing to be replaced. There is a bathroom but it is filled with storage materials. Overall, by suggestion is to keep looking. There must be something better available for the price than this 'resort.'…
If this place was say $99 a night, I'd probably rate it higher. The reality is that they're currently getting $300+ a night and the hotel just isn't worth that - not even close. The good: Staff are polite and the rooms are spacious and clean (maybe too clean, given the extreme smell of bleach after getting housekeeping). Fridge is an excellent size. Wi-Fi works generally decently. The Bad: Overpriced, poorly located, deceptive title as a "resort," a very tight parking lot, a resort fee that is not disclosed at booking, the bathroom has neither a toilet paper roll holder nor a proper towel rack. We got one tiny bottle of shower gel and no hand soap, making us need to break out our reserve to wash our hands and use shampoo for showering. Honestly, the Days Inn is better at the budget end and probably cheaper. Definitely not coming back to this place. …
We had a great time at Kohea Kai. Great location easy to get to food and beach. Staff was quick to respond and very friendly. Rooms were clean and had the items we needed. Grounds were beautiful and well kept! Would stay again! Karen M
I was hoping to love this place after I read the reviews. Maybe it just depends on what room you stay in, but I’m paying $415 for a room with locked windows and cinder block walls. (Yes the windows are locked close) I wanted to change hotels when I checked in, but it was too late. If my expectations were set at a $150 a night motel, I’d have been fine with it. But this is the least nice place I’ve ever stayed for $400 in my life. This is not a resort and should not be charging $25 a night for a resort fee. It’s a motel that should be advertised as such. I know I’m not the first person upset that I’m paying $25 a day for a beach towel and some ice water and a plastic cup in the lobby. I’m sure the staff is very friendly as other reviews have said but I haven’t had much experience with anyone.…
The resort is a gem with a friendly staff. During our stay, Carol, Tevita, and Luseane were very courteous and helpful. For example, they gave us pointers on major sites to see in Maui. They provided us ample, quality snacks in the lobby. It's a relaxing resort with a nice hot tub and small pool. Our room was nice and clean. Thank you for a superb stay.
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