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Ocean Tower by Hilton Grand Vacations

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69-425 Waikoloa Beach Dr Ocean Tower, Waikoloa, Island of Hawaii, HI 96738-5710
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
Booking.com
US$280
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Free cancellation until 10/10/21
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Hilton.com
US$280
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Free cancellation until 10/10/21
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ZenHotels.com
US$236
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PricelineUS$279
Prestigia.comUS$348
Trip.comUS$303
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (233)
Room & Suite (189)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ocean Tower by Hilton Grand Vacations
Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 8 hotels in Waikoloa
Location
Cleanliness
Service
Value
Surrounded by breathtaking views of the Pacific Ocean, tropical gardens and mountains, our hotel is an idyllic retreat just 20 minutes from Kona International Airport.
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Full view
Property amenities
Parking
Internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children Activities (Kid / Family Friendly)
Hot bath
Outdoor pool
Sauna
Restaurant
Business Centre with Internet Access
Meeting rooms
Spa
Concierge
Convenience store
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
255Reviews24Q+A19Room tips
Traveller rating
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Popular mentions
Kelly and Brad A wrote a review 14 Apr
Vancouver, Washington4 contributions1 helpful vote
We had a lovely stay in Ocean Tower in April 2021. First off - if you purchased the promo with HGV (with the presentation) - talk to an agent about upgrading. The package deal is only for a basic room. We upgraded to a 2 bedroom condo and it was LOVELY, spacious and made our stay fantastic. The facility is HUGE and the check in for Ocean Tower is in the tower itself. You do need to park farther away and walk or take the tram - this was okay for us because the weather was lovely and after flying all day, we liked the walk, BUT the signage was not well done and there was no one really helping us figure out where to go. It's just a little off putting when you are tired. Services were still fairly limited while we were there. That being said, they were upfront about this and gave us a list of what things were offered and the times they were offered. The food items we did have were okay, but not really worth the price (except the span masubi at the pool was the best deal in the place). The pools and outdoor spaces are wonderful. We enjoyed all of the pools and especially snorkeling in the salt water area in the resort for our first time. The kids saw many fish and sea turtles while snorkeling. The condo was well equipped and we made sure to go to the grocery and purchase some items to have in the room. We usually did breakfast and some heavy snacks in the room - and beverages - much cheaper out in town than at the bar. That being said - we did purchase a drink (alcohol) at the pool twice and the coffee bar (non-alcohol) a couple of times and they were all very good. The presentation for HGV was located at a different resort, which was fine. We liked our presenter and didn't feel super pressured to buy, although they do offer a lot of incentives. All in all, we had a great trip and enjoyed ourselves. We aren't huge resort people, so we took it for what it was and liked the space a lot.
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Review collected in partnership with Hilton Grand Vacations
Date of stay: April 2021
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Anna M wrote a review Mar 2021
Baton Rouge, Louisiana4 contributions
Hotel's Favourite
My husband & I went on a belated honeymoon, this was worth the wait! We had an amazing time exploring the property & destinations near the resort. I have been to many HGV properties & all are amazing, highly recommend
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Review collected in partnership with Hilton Grand Vacations
Date of stay: March 2021
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RuRu25 wrote a review 13 Apr
San Diego, California31 contributions18 helpful votes
I booked this hotel one year ago before the pandemic started but we had to postpone it due to the pandemic. we were finally able to go on the trip and two days before heading to the trip my daughter told me have you seen the reviews of this hotel? I always look at the reviews at any hotel before booking as I learned the hard way. so I was honestly surprised with how I have missed all these bad reviews. I wanted to cancel and book at a different hotel but something inside me told me not to do this. I did get in touch with the hotel and requested to be in the newly renovated rooms and they did deliver this request. we arrived at the hotel after a long drive from Hilo as we stopped at the Volcano near hilo thence drove to Kona. in a heavy rain. so I was dead tired from the tense drive as well the kids were so tired from being stuck in the car for few hours. anyway we arrived and the gentleman at the front of the hotel informed me that they can take our bags and delivered to our rooms but there is no valet parking due to Covid 19. honestly I found parking so fast you just have to figure out the closest spot to the hotel so you don't walk a lot if you are tired. now when you arrive to the hotel you arrive to the main lobby and you have to take the tram to your hotel. if you are planning to go outside the resorts add 15 min for walking to the main lobby or 20 min to the parking lot or if you want to take the tram then if you are lucky the tram will be right in front of your hotel and its a quick ride or u have to wait then plan like 30 min extra time that u need to add to ur schedule. the tram was right there and I think it was like 10 min ride to our hotel. the check in process was smooth and easy. we went up to the rooms and the rooms are very clean, big and the view is so beautiful even tho we don't have the ocean view. there is no room service or housekeeping again due to covid 19. for the housekeeping they do come in day 3 to clean ur rooms or u give them 24hrs notice that you need your room to be cleaned up. you can call any time for towels just give ur self some time as again they are understaffed so they are going to be doing million things at once. the Big island breakfast restaurant isn't open as well cuz of covid but the Italian rest at the Palace have American breakfast and its a decent one. the service is kinda slow as they are understaffed due to covid so be patient with them please. I know the state just reopened recently and so many business had to let go of their staffs due to covid 19. I think they should rehire these staffs as I think they are overwhelmed with the amount of the visitors they have right now. the lagoon is right a cross from the palace hotel which u have to go through the bridge and cross over. the lagoon is very pretty and you honestly can sit by the water and see the fish. there is so many activities you could do as well at the lagoon. the food and drink bar at the lagoon as well are very good. if you walk for less than 5 min you will hit the main pool and its stunning, there is so many restaurants as well around it to eat and drink. there is a lot of free activities at the hotel for the kids or the whole family. by me wondering around I found out that you don't need the tram to get in n out from your hotel to the main lobby its a nice 15 min walk. I love walking so this made me happy that I have time to burn these calories I am getting from the delicious virgin drinks I keep getting :) the only bad thing that we had is this. we walked to the main lobby after spending few hours at the lagoon and it was hot hot hot. so my daughter went to the front desk lady at the main lobby and asked her for water. the lady refused to give her water and told her to go to her hotel lobby which is 15 min walk in the heat to get water as we were ready to leave to a tour outside the area. in my opinion that's rude!! it was very clear my daughter was hot as her face was very red so a bottle of water for your guest who is staying at a different tower isn't the end of the world. that's why I gave the 4 stars and not the 5 stars. the gentleman at the front door who takes our bags was super sweet and got us 5 bottles of water as he saw we were hot and we needed water. its a simple act of kindness what makes the difference. overall yes I recommend this hotel and I will be back for sure. next time I want to try the different towers just to see the difference of the rooms and the service. I will update my review at the end of our stay for pictures as well to talk about the dolphin experience as well the manta one.
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Date of stay: April 2021
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Room Tip: the public hotel is 20 min walk away
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GEHOVANA Z wrote a review 5 Apr
1 contribution
Beautiful walks around the property, it is almost like a museum, you can enjoy every corner of the property. But needs more employees, service is slow, and hours of service limited. A little bit pricey for food and beverages. No shuttle service to the shopping center
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Review collected in partnership with Hilton Grand Vacations
Date of stay: March 2021
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charchar100 wrote a review 2 Apr
Murfreesboro5 contributions2 helpful votes
This was probably a prime property in its day. Today it was a mess. It is tired and old needing some renovations. They charge you a resort fee and a parking fee. Stay for 5 days and just those 2 will cost you $400. Typical hilton nickel and dime you to death.
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Review collected in partnership with Hilton Grand Vacations
Date of stay: March 2021
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PRICE RANGE
US$263 - US$332 (Based on Average Rates for a Standard Room)
LOCATION
United StatesHawaiiIsland of HawaiiKohala CoastWaikoloa
NUMBER OF ROOMS
524
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Frequently Asked Questions about Ocean Tower by Hilton Grand Vacations
Which popular attractions are close to Ocean Tower by Hilton Grand Vacations?
Nearby attractions include Waikoloa Beach Resort (0.4 km), Waikoloa Petroglyph Preserve (0.4 km), and Genesis Gallery (0.4 km).
What are some of the property amenities at Ocean Tower by Hilton Grand Vacations?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ocean Tower by Hilton Grand Vacations?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ocean Tower by Hilton Grand Vacations?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ocean Tower by Hilton Grand Vacations?
Yes, parking is available to guests.
What are some restaurants close to Ocean Tower by Hilton Grand Vacations?
Conveniently located restaurants include Kamuela Provision Company, Legends of Hawaii Luau, and Lagoon Grill at Hilton Waikoloa.
Are there opportunities to exercise at Ocean Tower by Hilton Grand Vacations?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Ocean Tower by Hilton Grand Vacations offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Ocean Tower by Hilton Grand Vacations?
Many travellers enjoy visiting Puako Petroglyph Archaeological Preserve (4.6 km) and The Puako Petroglyphs (4.8 km).
Does Ocean Tower by Hilton Grand Vacations have any great views?
Yes, guests often enjoy the ocean view available here.
Is Ocean Tower by Hilton Grand Vacations accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.